NM
Nisha M
Active since Jun 2016
29
Reviews
0
Industries
Reviews
29 reviews51 months ago
Pathetic company!!!
REPOST AS NO RESPONSE FROM VODACOM SINCE MY LAST REVIEW 31 JANUARY!!!! GOT A RESPONSE SAYING SOMEONE WILL BE IN TOUCH- ALL LIES!!!! Disappointed with Vodacom!!! I signed up for the first time over the phone with Vodacom for my upgrade- I usually go into the store. The lady was very helpful BUT she said to me that my contract was 36 months- I told her that this was NOT true. If she looked back at my history, she would see that it was ALWAYS 24 months and I have always upgrade every 24 months. She said she will change the contract period. I later received my contract upgrade documents but it STILL showed 36 months!!! I called in at Vodacom and advised them of the situation and they said they will look into it- THIS WAS END OF NOVEMBER. Until today- 31 January- TWO MONTHS LATER- NO ONE has gotten back to me to give me feedback/fix this situation! I called in several times and have reference numbers for this and I messaged on Vodacom messenger a few times (have proof of all of this) and STILL NO RESPONSE. How long can it take to listen to ONE call recording between myself and the lady who did the upgrade for me???!!! And then to find out what was said between us and establish the correct contract period!!! RIDICULOUS WAITING PERIOD!!!
53 replies
80 months ago
WHATSAPP TICKET DOESNT WORK
Pathetic- highest list of reviews to Vodacom from my side!!! Bought a whatsapp ticket that doesnt work and it keeps eating my data saying i am using OUT OF BUNDLE- when i HAVE data!!!! FIX IT YOU RIDICULOUS COMPANY AND REFUND ME WHAT IS OWED!!!
210 replies
85 months ago
LACK OF SERVICE
A month ago, I went to Legalwise Centurion. I was then referred to the attorneys. Over a week later, I saw the attorneys in Centurion. I was asked to submit my marriage certificate and did so immediately. 3 weeks later, we are still waiting for Legalwise to approve the claim. Upon calling and emailing, then just don't give answers and keep promising to do so! This is a labour matter and we are on a tight schedule. Now, upon even emailing the attorneys, they also don't reply! DOES ANYONE WORK AND DO WHAT IS EXPECTED OF THEM???!!!
56 replies
87 months ago
GO JUMP IN THE OCEAN OMBUDSMAN- YOU PEOPLE DONT WOR****
PATHETIC THAT THIS IS THE 3RD TIME I HAVE TO REVIEW AND STILL NO FREAKING REPLY- YOU PEOPLE SHOULD GO JUMP IN AN OCEAN!!! This was the complaint logged on 9 January and TO DATE NOTHING HAS HAPPENED! I got an email from Louisah Godspower and Maureen Nel and to date THEY BOTH IGNORE ANY EMAILS I SENT- THE MANAGER WAS QUICK TO DEFEND THEIR PATHETIC SERVICES IN MY FIRST COMPLAINT AND TO DATE NOTHING HAS HAPPENED!!!!!!!!!!! FIRST COMPLAINT- 9 JANUARY: PATHETIC SERVICE! PATHETIC! I have emailed a complaint in December and filled out the forms, to date no reply! I emailed again, only to be told that I am sending the forms to the wrong place- but that is where they said I must send it! Pathetic!!! STILL WAITING FOR ANSWERS- EVEN THE OMBUDSMAN SUCKS!!!
105 replies
88 months ago
NO FEEDBACK SINCE 9TH JANUARY!
STRUGGLING TO GET ANY JOY REGARDING A LONG AGO COMPLAINT- HELP!!!
0 replies
88 months ago
PATHETIC AGAIN!!!!!!!!!!!!!!!!!!!!!!
This was the complaint logged on 9 January and TO DATE NOTHING HAS HAPPENED! I got an email from Louisah Godspower and Maureen Nel and to date THEY BOTH IGNORE ANY EMAILS I SENT- THE MANAGER WAS QUICK TO DEFEND THEIR PATHETIC SERVICES IN MY FIRST COMPLAINT AND TO DATE NOTHING HAS HAPPENED!!!!!!!!!!! FIRST COMPLAINT- 9 JANUARY: PATHETIC SERVICE! PATHETIC! I have emailed a complaint in December and filled out the forms, to date no reply! I emailed again, only to be told that I am sending the forms to the wrong place- but that is where they said I must send it! Pathetic!!! STILL WAITING FOR ANSWERS- EVEN THE OMBUDSMAN SUCKS!!!
105 replies
88 months ago
PATHETIC SERVICE!
PATHETIC! I have emailed a complaint in December and filled out the forms, to date no reply! I emailed again, only to be told that I am sending the forms to the wrong place- but that is where they said I must send it! Pathetic!!! STILL WAITING FOR ANSWERS- EVEN THE OMBUDSMAN SUCKS!!!
481 replies
88 months ago
PATHETIC SERVICE!
We have an ongoing matter for over a year and NO ONE gives you answers. I have proof of tons of emails sent but NO RESPONSE at all! Pathetic and a total waste of money!!!!
210 replies
90 months ago
Tired of Vodacom
AIRTIME VANISHES THE MOMENT YOU LOAD IT!!!!!!! EVERYTIME!!!!!!!!! THIS TIME IT VANISHED WHILST I WAS BUYING DATA!!!!!!!!!! REPLACE MY AIRTIME VODACOM!!
210 replies
90 months ago
DISAPPOINTED
Really useless online and at the stores- years of complaints on Facebook etc, no one ever calls you to apologise or resolve your issue! I went online yesterday to purchase items- I tried all day to pay but it refused. I called customer services, spoke to Eugene who said he would get back to me- nothing. The specials that I had picked yesterday have now increased in price- due to Mr Price making changes in terms of their online payments- they take away manual EFT and no other options wor****! CAN SOMEONE SORT THIS OUT ASAP!!! Cant even message them privately or rate them on Facebook- no option available, can only comment and complain under the stuff they post!!! ABSOLUTELY PATHETIC!!!
315 replies
Review Distribution
5 Star
1 (3.4482758620689653%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
28 (96.55172413793103%)