Active since Jul 2016
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5 reviews11 months ago
NO SHOW - Twice in one month
I have had to enquire from DPD Laser about NON-deliveries / collections TWICE in one month (May 2025). This is completely unacceptable. We live in a remote area and frequently make use of online shopping. We have parcels delivered at our home about 2-3 times a week, from various online businesses in South Africa. I have never experienced these types of problems with any other courier service before and certainly not TWICE IN ONE MONTH. It is a real pity that bad service from DPD Laser now indirectly harms the online businesses they work for. Why can other courier services consistently make deliveries on time and not DPD Laser? Very disappointing.
0 replies
83 months ago
ABUSE OF LEGAL PROCESS
In August 2016 I became unemployed. I had a small personal loan with Standard Bank and after the above date could unfortunately no longer service my debt. Since about May 2019 I have been receiving TWO OR THREE PHONE CALLS PER WEEK from Norman Bisset regarding the above. I explained OVER AND OVER again that I am STILL unemployed and therefore STILL unable to service this debt - all to no avail. Between 07h00 on 26 June 2019 and 18h45 on 27 June 2019 I received SIX CALLS in total from Norman Bisset regarding the above. Apparently these phone calls are BILLED TO MY ACCOUNT. THREE CALLS PER DAY........ TWO DAYS IN A ROW???? The same questions and the same answers ---- 6 times in 48 hours???? The above amounts to an unadulterated ABUSE OF LEGAL PROCESS and I intend reporting Norman Bisset to the relevant Law Society. I would also like to know whether STANDARD BANK is aware of these dubious practices? Since their name is ALSO being dragged through the mud by Norman Bisset. While I deeply regret the fact that I cannot repay the SMALL loan I had with Standard Bank, I fail to understand what Norman Bisset and/or Standard Bank hope to accomplish with ILLEGAL and/or UNPROFESSIONAL harassment procedures as outlined above.
75 replies
84 months ago
ABUSE OF LEGAL PROCESS
In am unemployed and have been so since August 2016 when I lost my job and ended up being unable to make further payments towards my Foschini account. The past week (13-20 May 2019) I received an average of TWO PHONE CALLS PER DAY, Mon-Fri, from MBD Attorneys regarding the aforementioned FOSCHINI account. I explained repeatedly that I am STILL unemployed and STILL cannot make any payments towards this account. Today I asked the call centre agent who is paying for these phone calls. She informed me that I am. It therefore appears that MBD Attorneys are DELIBERATELY adding UNNECESSARY LEGAL COSTS to my existing debt as it is OBVIOUS that my financial situation and employment status will NOT change in 24 hours and will NOT change within 7 days. It is therefore POINTLESS to contact me TWICE A DAY, every day, for an entire week. This behaviour amounts to an UNADULTERATED ABUSE OF LEGAL PROCESS and I am of the opinion that it should be reported to the relevant Law Society.
112 replies
88 months ago
Unashamedly unprofessional
Rose Eedes Properties are not only unprofessional - they are unashamedly so. We heard nothing from Rose Eedes Properties re our damage deposit after the lease terminated and therefore enquired about it a week or two after vacating the premises. It was disturbing that no communication from Rose Eedes re our damage deposit was forthcoming after the lease terminated. It was even more disturbing when it became clear that Rose Eedes Estate Agent had no intention of refunding what was owed to us and planned to deduct various "expenses" from the deposit without providing receipts, quotes or proof that we were responsible for her "expenses". Included in the initial deductions from the deposit was a bill for the replacement of lost keys. This bill had already been paid more than 12 months ago. Proof of payment was forwarded to Rose Eedes. No apology, no explanation as to why they charged us for an amount already paid. Also included in the deductions was a bill for certain repairs done during the lease period. At the time, our requests for a quote before Rose Eedes Properties commenced with repairs were flatly ignored. We were simply presented with a bill from their contractor - no receipts - which appeared ridiculously inflated to us. Our requests for clarification re this bill were ignored as well. Similarly, requests for proof of further "damage" to the property - which Rose Eedes herself discovered after we asked her to re-pay our damage deposit were flatly ignored. I quote in full from an email I received from Rose Eedes after a time-consuming and unpleasant e-mail exchange regarding the refund of our deposit: "I will be deducting the full amount that Juvanda charged and I will be charging R1000 for cleaning and fixing the door and curtain rail that was pulled off. If you want the balance of your deposit back send your banking details." No proof that we were responsible for damaging the door [we are not even sure what she is referring to], no proof that we were responsible for the curtain rail that fell of [we weren't, it was a useless installation that fell off every time the curtain was drawn] and no quotes for cleaning a 3x3m room which had apparently been unattended to since the termination of our lease. Once again, our repeated requests for clarification of the above fell on deaf ears. We still don't have a refund, we still don't have proof that we were responsible for the newly discovered damages and we still don't have receipts to prove what Rose Eedes' contractor spent on repairs done during the lease period. We quite frankly don't even know what he charges for labour per hour as the amounts on his bill for that item vary from R140 to R350 - with no ostensible logic behind the variation. Avoid Rose Eedes Properties at all costs. The way you do business with one person is in all likelihood the way you do business with all people and from my e-mail exchanges with them I gathered that they are not only unprofessional and incompetent - they are shamelessly so. I have had dealings with some excellent, competent estate agents who take pride in doing their jobs professionally. From my personal experience Rose Eedes Estate Agent does not fall into that category. Save yourself a lot of time and possibly a lot of money too and don't make use of their "services".
105 replies
94 months ago
ABUSE OF LEGAL PROCESS
In Aug 2016 I lost my job and ended up being unable to service my Truworths account. I am still unemployed and unable to make payments towards the above account. The past 5 days ( 9-13 July 2018) I received an average of TWO PHONE CALLS PER DAY from Brooks and Luyt Attorneys regarding the above debt. I explained over and over again that I am still unemployed and cannot make any payments towards this debt. Today I asked the call centre agent who is liable for the costs of these phone calls. She informed me that I am. It therefore appears that Books and Luyt are DELIBERATELY adding UNNECESSARY LEGAL COSTS to my existing debt as it is OBVIOUS that my financial situation will not change in 24 hours and it is therefore POINTLESS to contact me TWICE A DAY. While i understand their obligation to their client (Truworths) this behaviour amounts to an UNADULTERATED ABUSE of legal process.
106 replies
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