Active since Jul 2016
27
Reviews
0
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Reviews
27 reviews12 months ago
POOR BEDSET
Really starting to think that sleepmasters is the same with these fly by night shops. I recently bought a Sertapedic Athena early 2024 - since then i have had multiple exchanges with the base but nothing changes the bed is still making noise . Now i want to change the whole baseset but they telling me to rotate the bed mattress . This is very disappointing considering the price i paid for the bed . i need an immediate resolution to this issue
0 replies
12 months ago
Faulty Product
I recently bought a 3 Piece Sienna Bedroom Suite - 2 years within having the product - the headboard leather/material has already cracked - from my view i think the product is faulty not of the best quality . I try to log a complain but not been helped . Ticket 1093989. Can you Please look into this matter
0 replies
14 months ago
REFUND
I been struggling with the network provider to give my refund . I logged a case no. 83538532 . They closed my case without any resolution . No one calls me but i am the one making follow up ,it has been a frustrating experience . I need my money
0 replies
14 months ago
Funds Retrieval - REFUND
I recently purchased goods on Dapper Cape Town https://dappercapetown.com/ on the Jan 13 ,2025 only to realize the company is non existent and not based in Cape town . I recently lodge a complaint to retrieve my funds .SOD # 7064245158 . Id like you to help me with speed tracking to retrieve my funds as i been ****med .
106 replies
14 months ago
**** ONLINE SHOP
This organization is a **** - Items were bought on the 13th January 2025 Order #DCT3563 - They said it takes 20 - 22 days for delivery till to date nothing has been delivery - no contact number and the origination is not even in cape town - I want my refund . Now the website is no longer working
0 replies
28 months ago
Rude / Disrespectful agent
I contacted the customer service on 0800 222 888 to enquire my my delivery is late on order /reference 8018866377 - ,This guy 'Collenus" answers - after asking him few questions he start shouting and hang my call . I have never felt so disrespected and insulted .How are your agents trained - I even thought of cancelling my order . Please look into this matter very unprofessional
0 replies
31 months ago
Bad Quality Product
After numerous exchange of the bed set , the product is still disappointing either its start to be making noise or being sagging . I have suggested for a credit to add on and buy a different brand but they are refusing still want to exchange with their unqualify . Why are you forcing me as a consumer to take a product which i am not happy . I want to a credit and buy different product .
0 replies
47 months ago
Debit Order Change
Since I Requested change from stop order to debit order from 09 March -2022 - it has been over Four months now nothing has happened - now every month they must log a missed premium before i can pay . Oldmutual im very disappointed in your service . Policy 16302053
402 replies
59 months ago
BAD MATRASSES
Really starting to think that restonic is the same with these fly by night shops - I Bought a bed 2017 and so far have replaced the mattress twice now - and the issue is persisting again
0 replies
63 months ago
BAD NETWORK
I am totally Disappointed with RAIN network lately - I started using it back in 2020 March everything was okay until now 2021 - every 30 minutes I have to restart my mobile Wi-Fi router for it to work - on the network portion is goes Red not even amber - this is poor network service - please do something about this .
56 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (3.7037037037037037%)
3 Star
0 (0%)
2 Star
1 (3.7037037037037037%)
1 Star
25 (92.5925925925926%)