JM
Jaco M
Active since Jul 2016
16
Reviews
0
Industries
Reviews
16 reviews11 months ago
*** Service and communication from RCL
Our order was placed and paid on 13 May. Up to today no delivery, and several emails go unanswered.
0 replies
12 months ago
*** Service, Like Before
Courier Guy had to collect a parcel on 7 April. Driver, Given rocks up at the wrong address and then argues with me where I live. Waybill no KWMSCP. On 11 April still no collection.
0 replies
13 months ago
*** service. Stay away
Very poor communication and extremely unprofessional. They ask for the same money all the time even though all money has already been paid, and once paid doesn't provide invoices or receipts. When you follow up they ignore your emails, calls and WhatsApp messages. When asking for a refund they ignore you flat. Please stay away from this business it will cost you dearly
0 replies
38 months ago
Bidair Pet Lounge poor service
Checked in a dog to fly from Johannesburg to Durban. The dog ****ed in the crate about an hour after it was handed over to them. It was a normal stool, nothing running or extreme. They then rejected the dog, and refused to fly it. Apparently they may not clean the crate when a dog ****s, and then will reject the animal. So in the history of mankind a dog has never ****ed in a crate??? The staff was also scared of a 4 months old dog. How is it possible that they are licensed to transport animals, only to rejected animals for doing something that's natural. In the terms and conditions send by them there is no clause that states a dog that ****s in the crate will be rejected. What happens if the dog ****s mid flight ? Will they throw it out of the aeroplane? I had to reimburse the client that purchased the dog, as the Dog didn't fly at the agreed Time. In the past we had good service from Pet Lounge, but our last 3 recent transactions with them was terrible.
72 replies
46 months ago
Nedbank are worse than Eskom
Account is blocked, apparently Nedbank needs some FACTA information. No prior notice was given before blocking the account. FACTA call centre doesn't work
0 replies
52 months ago
Fraudulent MTN account
A fraudulent MTN account was opened in my name. First debit went off in Dec 2021 and the second on 21 Jan 2021. In Dec I made MTN aware of the fraudulent account and transaction. Lavania Naidoo at MTN promised to deal with the problem. No feedback or solution up to now. MTN cannot tell me where the device was delivered, nor who concluded the transaction or even who to speak to. A tracking debit order has been issued. MTN cannot provide a record of the sales call that I apparently contracted with them. MTN cannot provide supporting documentation. I submitted an affidavit and other supporting documents to prove that I didn't contract with MTN, but so far nothing. The debit order number is BA117256676.
0 replies
53 months ago
ABSA allows fraud
Unauthorised debit orders. ABSA can't tell me who authorised the debit order.
53 replies
60 months ago
Poor service from Nedbank
After numerous complaints, and follow up with Nedbank,bi still cannot transact on my personal profile via the app. It seems that their IT systems don't allow a business and a personal profile on the same app. I can see my account, but cat access it. I've contacted the call centre several times, and they promise to get back to me, but it remains an empty promise. I've had numerous issues with Nedbank over the last few years and it seems they excel in nothing.
0 replies
60 months ago
Poor service from Nedbank again
I have a business and a private account with Nedbank. I needed to make an overseas payment, and with Nedbank one cannot make an overseas payment from a business account via the app nor on the internet banking service. If you want to do that, you have to fill in countless forms and submit a whole lot of documents. The previous time I attempted this, it was almost a 4 week process. Apparently you can make an overseas payment from your private account, through the Money App, but Nedbank cannot get my personal profile to work. It's been dragging on for 2 weeks again, and the call centre promised to phone back several times, but didn't. I registered a complaint with Nedbank twice and they couldn't resolve this. They even send me a survey following the complaint, and one of the survey options is option 6 "complaint not resolved'. They still don't get back to me, and it's still not fixed on my personal profile.
0 replies
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16 (100%)