Active since Jul 2016
8
Reviews
0
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Reviews
8 reviews7 months ago
Excellent and personal service
Efficient and pleasant experience! Lucille was amazing, we walked in there not sure if we could afford what we were conceptualising and Lucille was patient and kind, guiding us through the process. Her communication was excellent and she never made us feel stupid or inept, despite some serious IT failures on our side. She offered us an incredible product that exceeded our expectations. She also seemed to celebrate with us! I feel like I made a friend in this journey. We will definitely be back and can’t recommend Copy World more highly!
0 replies
26 months ago
***** cycling freely for many years
Below is a trail of emails from someone in 2017 and now I have the same experience. I have money going off and neither fnb nor absa know anything about it. This is scary that ***** departments seem to be out of touch... Absa Bureau Services 1 User: Ongoing debit order **** I had an unauthorized debit order of R156.90 imposed on my FNB account at midnight last night. FNB did send an SMS alerting me to it, and I phoned to stop and reverse it. The debit order appeared to be from Telkom Sa (sic) but the User Name was "Absa Bureau Services 1 User". Having googled this user name, I see that it has been used by ****sters for some time, but neither Absa nor FNB appear to have done anything to address it. Reply (3) FNB (First National Bank)’s reply 12 Jan 2017 at 10:55 Good Day Thank you for your email and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. Ref: ********** Kind regards Daffnie Govender Complaints Resolution Tel number: ********** (option one) Ed H’s reply 12 Jan 2017 at 17:40 I can confirm that I received a phone call from FNB explaining some of the challenges faced by the banking industry in combating unauthorized debit orders, which I appreciate. It still concerns me that the same user has been active for some time. But I was assured that now that it has been brought to FNB's attention, they will be able to address it. Thank you. Ed H’s reply 13 Apr 2017 at 00:45 This has happened again on 12 April 2017, exactly the same 'User Name', etc. So it's another 3 months and still no progress from the bank, who will want to charge me R10 to refund me for an unauthorized debit order that they allowed!! Come on, FNB, how about changing your policy to prohibit new debit order deductions without the express authorization of the account holder? Is that too difficult?
56 replies
43 months ago
What a disappointment
I am so disappointed with the shocking service I experienced from Suzuki East London. Took them 6 days to tell me that my battery was flat. I will sell my car rather than go back to that service department.
0 replies
60 months ago
Impressed customer
I somehow dropped my phone in the shop. I was there for a few short minutes, asked one question to a staff member and left quietly, but when I came back half an hour later I was greeted by 3 members of staff and my phone had been put aside. They were very careful to make sure I was the correct owner and when they handed it over they all said something unique about how they remembered me ~ my companion, what I was looking for, where I was in the shop. I was very impressed at the attentiveness and their concern and then their joy at my receiving back my phone. They made me feel very special. Thank you Beacon Bay
0 replies
63 months ago
Care for the elderly
This afternoon my 72 year old mother reversed off the road in the Midmar game reserve and was stuck in the middle of no-where. I am in another province and had no way of helping her. I phoned the office and spoke to Tcna and Phindile who moved heaven and earth to rescue my mother and get her home safely! I am eternally grateful to them for their empathy and compassion and for making a plan for a stranger. Bless you both!!!
0 replies
70 months ago
Shoddy after market service
I’ve always been super impressed with takealot but my last two experiences have been shocking and one used to be able to speak to them now they are just automated impersonal and unavailable. I’m very disappointed. Won’t be using them again
0 replies
97 months ago
Dysfunctional SANC
I have been trying to register with this compulsary body for a month. They do not answer emails or phone calls. They charge exhorbitant fees and deliver nothing in return. I know emails have been received but there is no response at all. I am at my wits end.
0 replies
119 months ago
SUPERSCRUBS are really super
<p>I have just bought scrubs for 25 people and have been blown away by the amazing service I received from Eesa at Superscrubs. He could not have been more professional and supportive! He went the extra mile and surpassed my expectations. His timelines were reasonable to start with and then he even delivered before time.</p> <p> </p> <p>Thank you, Eesa. Anyone wanting to buy uniforms you will not be disappointed by the quality of the goods and the excellence of the service!</p> <p> </p>
0 replies
Review Distribution
5 Star
4 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
4 (50%)