Active since Aug 2016
6
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0
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Reviews
6 reviews2 months ago
Fast, efficient and reliable Mover
Fast, efficient and reliable Mover. Small enough to give personal attention, Big enough to handle any shipment whether personal or commercial
56 replies
10 months ago
Rowan Damons - Excellent communication skills
Rowan Damons was very helpful and had a kind understanding of the difficult nature of our situation, which is hard to find nowadays. We can highly recommend Rowan and Dotsure for pet insurance
53 replies
81 months ago
UBEREATS deliver ±R28, 000.00 worth of alcohol to criminals
So last week Thusrday, 15th of August at around 3pm, I was robbed at gun point from my cell phone and R300 cash in my my car in Pretoria. Within an hour and a half the robber ordered on UBEREATS alcohol with two transactions of ±R16000 and R12, 500.00 on the app without having my cards. The two Uber Drivers involved in this assisted the criminals in collecting and delivering this huge amount of very expensive alcohol to the criminals. Surely there should be a verification process as they can clearly see they are not delivering to their client and the amounts are huge. Be careful people as it seems they are all together in this. They even tipped the Uber Drivers.
0 replies
116 months ago
NO RESPONSE FROM CALL CENTRE, USELESS COMPANY
<p>My partner, Didi Neethling purchased the SmartBroadband wireless 50GB + Huawei B315 from them. They delivered but we cancelled in writing and by phone plus we sent it back immediately in the original box as they were installing fibre to our neigbourhood that same day. We were in our cancellation time. We liaised with Vanilla Gounden and sent the package to Kimona Pillay via Postnet courier. They assured us the contract will be cancelled on receipt of the package and they will also cancell with TElkom. After sending numerous emails, telephone calls to their useless call centre to confirm all is okay for the cancellation we get NO response. Then we get hit by the Telkom bill and its already been deducted with R1, 376.36. WOW. Dont use this company at all!!! All these telecommunication and cell phone companys always wants to make a quick sale, however when it comes to after sales service they are all useless and clueless. We will definintely not make use of them.</p>
161 replies
116 months ago
No notification even though we had a R100 data limit
<p>We were caught with a huge bill in excess of R2400 rand and when we enquired with me&you mobile it seems the following happened - behind the scenes the phone made updates especially during the 22-23 Sept. We were not aware of this as I am sure you can understand as this was the first time this has happened to us. We were from the understanding that we are safe with the R100 limit restrictionon data and that we would be notified immediately if this limit was exceeded. to be perfectly honest. We were not notified at all!!!<br /> <br />I really cant understand that behind the scenes updates would cost R2400 for two days. This is the first time this has happened to us and completely horrified but can assure you this was not deliberate.</p> <p> </p> <p>When we requested that we simply cannot cannot afford this and would really be grateful if they could consider a favourable writing off this amount. Although we recommended a lot of people to them, I am sorry to say this was their response from a lady called Karisha -</p> <p>Nerasha is not available today, however we are able to assist you :</p> <p> </p> <p>-As per terms and conditions</p> <p> </p> <p>4.3 Your credit limit, if applicable, is not guaranteed, and should you exceed your allocated credit limit, you will still be liable for the full amount due based on your usage. You accept that we do not guarantee to implement the Monthly Usage Limit and you remain responsible to pay for all Usage Charges spent on your SIM Card over and above the Monthly Usage Limit regardless whether or not we implement the Monthly Usage Limit. As a customer, you also have the ability to disable your monthly credit limit should you not want this facility available on your account. You can do this in your customer profile area on the Website or call in and our agents will take care of it for you.</p> <p> </p> <p>-You are liable for the charges occurred and the account cannot be closed unless you wish to cancel your account with me&you mobile .</p> <p> <br /> Needless to say we will be cancelling our contract today and will tell the whole wide world how they caught us. Be careful people sheep in wolf clothes</p>
315 replies
118 months ago
Disgusting and appauling service from Vodacom and their Retentions/ Cancellations Dept
<p> I am absolutely appalled by the lack of service we received from Vodacom the last month. We tried to cancel Didi's mom, Mrs IM Neethling's Vodacom contract, who is 80 years old. We were advised by the Brooklyn branch in Pretoria exactly what to do. We followed their instructions to the T and send an email with all the supporting documents to ********** on 9 July at 09h14. We sent the signed and completed premature cancellation quotation, proof of payment and copy of her ID to this email address. The promises the lady made on the phone from their incompetent retentions dept. was this it would automatically be cancelled within 48 hours after receiving the document and seeing that we have ticked the box - to say we would like to retain the number on pre-paid, this will automatically happen. Boy-oh- boy, after numerous telephone calls to their ********** number on numerous days the last month. they still can’t sort it out. We visited their shop at the Grove Mall yesterday and although the staff were friendly there, they also had no luck with their useless retention Dept. and they got hung up as well. Then I take Mrs IM Neethling again to the Menlyn shop today, the 2nd of August and again not even the Menlyn branch can sort it out. Now every time you phone this number, you must go again through the verification process with some clueless individual that doesn’t understand that Mrs Neethling is 80 years old and cannot hear properly and after doing this for about twelve times, on different occasions, she probably ages an extra ten years. I must say, Lindy was very helpful but even she could not get the correct help from their Retentions Department and I could see that she is also getting annoyed. Now if you take the time it takes, bearing in mind that I am supposed to be in bed, sick, have to go and collect Mrs Neethling from her house, drive to Menlyn to sort things out and in the end it is STILL not sorted out. How can it be so difficult to just cancel a **** contract? I am sure I can give it to my little niece who is 9 years old that would be able to handle it. When you ask for the Manager at Retentions Department/ asked to be put through to a Team Leader or Supervisor, you get absolutely no response, you get put through to another call centre and then eventually the phone goes dead after half an hour and then you just give up. It's almost like an enigma. I then spoke to the Assistant Manager, Idris to try and help in Menlyn, he took my details and all the copies of the documents to see if he can help, but I am not hopeful. It’s now the 2nd of August and needless to say, NOTHING has happened since the 9th of July. I find this disturbing and shocking and although my family and I and a lot of my friends are with Vodacom, I will not re-new my contract with them and will tell the whole world how useless their services are. When asked about who is in charge of the Retention Dept. and where they are allocated, nobody can tell me. This is the worst service ever in my life. I am not even hopeful that they would take the time to even answer this complaint. </p> <p> </p>
53 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (66.66666666666667%)