AG
Aveshan G
Active since Aug 2016
26
Reviews
0
Industries
Reviews
26 reviews1 month ago
Poor service
I visited the Menlyn Penta Group Service centre, I am beyond frustrated with the level of incompetence and poor attitude at this service centre. On 27 February, I brought my vehicle in for a service. At 11:00, I was told by Quinton that my car was out of its service plan. I corrected this immediately, as my contract covers me up to 60,000km—a fact already confirmed by the advisor who took the booking. Despite this, I was made to collect my vehicle without the work being done. An hour later, after I sent my contract to Quinton, he admitted they "should have checked with Innovation." I gave them a second chance and rebooked for 6 March. Upon arrival, I was met with extreme rudeness from Violet. She again claimed the vehicle was out of plan and demanded cash. When I explained this had already been cleared up, she responded with visible frustration and kept rolling her eyes at me. I eventually had to escalate to a manager just to be told they are "willing to help." This is a paid service, not a favor. I have wasted time and petrol over two separate days due to a lack of internal communication and basic professionalism. I will not be using this service centre again.
53 replies
3 months ago
Dismal service
I am still waiting for standard bank to contact me regarding my home loan. I have emailed my banker, the home loans department and app**** online. Years later and I am still faced with unresponsiveness from Standard Bank even after I was assured that there will be a private banker to assist with my banking needs. Please take some notes from Nedbank. I app**** on Sunday night online, recieved approval and offer immediately. I responded on Sunday for a review of the offer. On Monday 10am I received a better offer from them with benefits from cash back when the property is registered to 50% discount on bond fees. Everyday since Monday the Nedbank consultant has checked in. Yet I am still awaiting a response from a bank that I bank with! If I am forced to move my banking to Nedbank I would have to as it seems standard bank does not wish to help
56 replies
6 months ago
Beyond Unacceptable: Weeks of Delays Followed by Theft by an Employee
My experience with this company was a total disaster from start to finish through RSAWeb, culminating in a deeply disturbing incident of theft. Logistical Nightmare: The initial delay was due to an alleged "incorrect address," which took over a week to resolve. Inconsistent Service: Once the address was "corrected," it was a struggle to get a consultant out to complete the installation. Communication was inconsistent, non-existent, and contradictory at every turn. We experienced multiple no-shows and appointment cancellations. Theft by Employee: When a technician, Jack, was finally sent to our home for the installation, he stole a cell phone from our property. This is not just an issue of poor customer service; it is a serious security and ******** matter. We are pursuing this theft separately, but potential customers should be aware that the company's internal controls and employee vetting are clearly lacking. I strongly advise looking elsewhere.
53 replies
6 months ago
Beyond Unacceptable: Weeks of Delays Followed by Theft by an Employee
My experience with this company was a total disaster from start to finish, culminating in a deeply disturbing incident of theft. Logistical Nightmare: The initial delay was due to an alleged "incorrect address," which took over a week to resolve. Inconsistent Service: Once the address was "corrected," it was a struggle to get a consultant out to complete the installation. Communication was inconsistent, non-existent, and contradictory at every turn. We experienced multiple no-shows and appointment cancellations. Theft by Employee: When a technician, Jack, was finally sent to our home for the installation, he stole a cell phone from our property. This is not just an issue of poor customer service; it is a serious security and ******** matter. We are pursuing this theft separately, but potential customers should be aware that the company's internal controls and employee vetting are clearly lacking. I strongly advise looking elsewhere.
0 replies
7 months ago
Poor service
It's been 2 weeks since my account was upgraded. I was assured as a private client I don't need to call the call centre for assistance however there is no banker assigned. So really why am I paying a premium for this account if there is no benefits?
159 replies
9 months ago
Not the experience we hoped for
This was our first time visiting Acrobranch Centurion, and sadly, it didn’t go well. We arrived excited but had no idea how the process worked. Instead of being welcomed or guided, we were just told by someone named Betty to stand and wait at the entrance. Every time we tried to ask what was going on or what to expect, she seemed more and more irritated with us. Eventually, I had to speak up about her attitude, but she just ignored us and went back to her laptop. She said she was the manager and that there was no one else we could talk to raise her attitude with us. I asked for someone else and was given the name “Sticks,” but the number we got just went to voicemail. What made it worse was that it felt personal. We noticed that other families, especially of different races, were treated with more kindness and patience. The experience for the kids wasn’t great either. One of the assistants at the yellow course shouted at the children while explaining the rules. It scared my 5-year-old and another child. Instead of making it fun and exciting, it felt harsh and unwelcoming. We were really looking forward to this as it was my sons birthday and his first time trying this, but it ended up being stressful and disappointing. I wouldn’t recommend this place based on how we were treated.
0 replies
13 months ago
No service
I have been waiting from the 9th of March for your social media complaints team to get back to me. I have sent the required but have not recieved any acknowledgment of the email. I responded to the same email on the 16th March to ask if anyone is going to respond and there has been silence. And after I type this response you guys will call and say it's been escalated which is absolutely pointless and frustratin so DO NOT CALL ME WITHOUT FEEDBACK OR A RESOLUTION
265 replies
14 months ago
Poor service as per your Standard business practice!
Seems like a post on HP or taking you to the Ombuds is the only time you guys will assist. I have been waiting 2 weeks for someone to call me. All I want to know is the process that follows if I want to decrease my overdraft amount on a monthly basis. In addition, you keep emailing me to say I will be contacted but no one calls and you are addressing me by the wrong name. I only have 1 name and it starts with an A but you are using a name starting with a J!
162 replies
18 months ago
Pathetic service
Spoke with both the manager and owner of this store and they could not resolve my query they have charged for items that I have not received. The owner asks if I know how a business operates. Guess you are profiting by charging customers without providing items at Pedros Centurion Lifestyle.
53 replies
18 months ago
Pathetic service
Spoke with bother the manager and owner of this store and they could not resolve my query they have charged for items that I have not received. The owner asks if I know how a business operates. Guess you are profiting by charging customers without providing items. Pedros Centurion Lifestyle
0 replies
Review Distribution
5 Star
3 (11.538461538461538%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
23 (88.46153846153847%)