Active since Aug 2016
156
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Reviews
156 reviews2 months ago
Outstanding Service — 11/10
11/10 — exceptional service. The technicians showed remarkable professionalism and physical strength. They were determined to find the fault and successfully fixed it. My call was from the Gallo Manor area; I didn’t have time to note their names because I was so relieved and impressed. Their technical knowledge and efficiency were outstanding — highly recommended!
168 replies
2 months ago
11/10 — Thabo & the Claims Dept Turned a Crisis into Care
Anyone reading this — 11/10! After a really stressful car accident, Thabo and his colleagues like Nomsa guided me through every step with calm, care, and clear communication. What started as a horrible experience became manageable because of their kindness, professionalism, and personal touch honestly better than any service I’ve had from other industries. I’m so grateful to Budget for having a team that genuinely cares. I won’t be insuring my car or business anywhere else. Budget has me completely covered. Thank you so much, Thabo and the rest of the claims department you are all stars! Sasha
168 replies
3 months ago
Request for Assistance and Extension on Insurance Documents
For the past few weeks I’ve been working around the clock to meet an impossible three‑week deadline, gathering documents going back 10 years to satisfy Budget and finalise my insurance payout. I’ve done everything asked — police‑signed documents, original registration forms, and I’ve even paid for a new car licence — but I still can’t get a clear answer from the otherwise helpful Budget team. Nothing moves quickly with ENatis and I urgently need a break. I’m working and have other commitments and cannot put my life on hold. Everything will be ready by Thursday, but I need your help: please grant a short extension or intervene so this can be finalised without further delay.
53 replies
3 months ago
Relief at Last – Excellent Service and Support
I just spoke with Nistashia, and I haven’t felt this relieved in a long time. After a very traumatic accident, knowing that the company kept all the documents Budget needs to process the payout has taken a huge weight off my shoulders. Nistashia was kind, patient, and very professional. The service I received from her was outstanding. Please make sure this message reaches management so she gets the recognition she truly deserves. As soon as I have the documents in hand, it’s an easy 5 stars from me.
56 replies
3 months ago
Urgent Follow-Up on Reimbur*****t Request
I am writing to express my dissatisfaction with the lack of communication from Discovery regarding my reimbur*****t for a doctor’s visit related to my chronic condition. I submitted my request weeks ago but have yet to receive any feedback or updates. I appreciate the importance of processing claims, and the absence of information is concerning and frustrating, particularly when dealing with ongoing chronic issues. I am reaching out to HelloPeter in hopes of being heard and gaining some clarity on the situation. I kindly request assistance in expediting my case and receiving a response regarding my reimbur*****t status.
112 replies
3 months ago
Life Health Brakenview: A Nightmarish Experience in 'Recovery'
Life Health Brakenview is a nightmare for recovery—absolutely the last place anyone should go! I urge Discovery to contact me about their underhanded tactics to extend stays to the full 21 days. This isn’t healthcare; it’s a prison! Patients are treated like inmates, and staff behave like wardens. I was even threatened with being shot! My "crime"? Just needing help after losing a work contract, my beloved pet’s death, and totaling my car. A reckless psychiatrist altered my medication from a specialist, putting my health at risk. I barely escaped before 21 days, and the experience was terrifying. It’s been 48 hours, and I’m still shaken. Do yourself a favor and stay away from this facility! One star is too generous!
0 replies
4 months ago
Oh, What a Great Change to the Health Fund!
What a fantastic surprise to learn that the Health Fund service I actually valued has been canceled! And to replace it with the "Personal Health" service, only available on the app—how innovative! Who wouldn't want to deal with vouchers instead of just paying for medical visits like a normal person? This complicated procedure is pure genius. I'm sure everyone loves the extra hassle! Kudos to Discovery for making things so “fun” and user-friendly. I would love to hear how you plan to fix this situation because right now, it seems like you’re going in the opposite direction. Looking forward to your creatively crafted response.
265 replies
4 months ago
Urgent: Stressed About Forex Deposit Delay
I am feeling extremely stressed about a Forex deposit that hasn't been received after two weeks. The sender in California has not had the funds returned, and despite my repeated follow-ups and proof of payment, I've received no updates. This lack of communication is very concerning, especially with a significant amount on the line. I urgently need information on the status of this transaction.
53 replies
5 months ago
Cease Using My WhatsApp for Work Immediately
I am furious about the recent use of my WhatsApp without any notice or context, and no follow-up after a week. This is unprofessional and intrusive. I insist my WhatsApp remains for personal use only. Stop using it for work communications immediately and explain how this happened. Fix this now.!!!!!!
106 replies
6 months ago
The reps I spoke to ...
The reps I spoke to were effective, well informed and friendly
53 replies
Review Distribution
5 Star
17 (10.897435897435898%)
4 Star
3 (1.9230769230769231%)
3 Star
3 (1.9230769230769231%)
2 Star
33 (21.153846153846153%)
1 Star
100 (64.1025641025641%)