Active since Aug 2016
I took up a service with cool ideas, initial contact was great, service up and running, a day later service suspended due to non payment????, I called and was told I need to pay a pro rata amount, paid it, sent the pop and pop was acknowledged a day later service suspended again, I called again, was told suspended due to non payment of the same amount which I paid already. The agent searches the ticket and found my pop. Agent advises me that it suspended due to money not reflecting in their account, that is the most ridiculous thing I have heard in my life. This companies accounts department is useless as reconciling accounts. Highly frustrated and disappointed
Rasina and Anitha have been excellent, best service I got from an ISP
I am writing to formally lodge a complaint regarding the extremely poor service I have received from your Execuspecs branch at Belairs Mall. In September, I completed an eye test at the store and paid in full for bifocal lenses, with the understanding that the lenses would be ready within 8 weeks. It is now well past that timeframe, and I still have not received what I paid for. Each time I follow up, I am given a different excuse — most commonly that there is a “supplier issue.” However, no one from the store has ever contacted me proactively with updates or progress. I am forced to physically visit the branch repeatedly, only to be met with vague explanations and a dismissive attitude, as if I am at fault for simply requesting what I paid for. This is unacceptable and highly unprofessional.
I am extremely disappointed with the service I have received regarding my order placed and paid for on 18 August 2025. The order was meant to be delivered to my work address, as I am in the office five days a week and regularly receive personal deliveries there. I was advised that delivery would take 2–3 working days, but after three days I followed up and was told that my company returned the order due to “no purchase order number.” This explanation is unacceptable, as this was a personal purchase paid by credit card, not a company order. Since then, I have had to engage in numerous back-and-forth discussions, yet I still have not received my stock. Unfortunately, the individual handling this matter, Julia Modiba, has shown no sense of accountability or customer service, and my queries have largely been met with silence. This situation is highly frustrating, unprofessional, and has caused unnecessary delays. I expect my order to be delivered to me immediately or a full refund processed without further delay.
Went to steers Woodmead, service stinks, the employees arrogant and useless, worse part, I saw the one employee use her bare hands with no gloves to put bacon onto the fries🤢🤢🤢, they where mocking patrons and making fun of ppl. Wow steers should shut down there, cos it's a piece of ****, no wonder no one goes to that store
I am writing to formally raise a complaint regarding a highly disappointing experience I encountered at Virgin Active Belairs Park in Randburg. My intention was to take out a straightforward gym contract at R300 per month. However, the salesperson insisted on signing us up for a promotional offer, despite our repeated requests to proceed with a standard contract. He assured us that we could revert to the normal contract after two months. When making the initial payment, the salesperson charged us R699 instead of R199 via card machine, which he claimed was an error. He then assured us that we would be refunded. Instead of processing the refund directly, the club waited until the monthly debit order date and attempted to offset the debit amount against the supposed refund — a practice that was never agreed upon. To make matters worse, after the two-month period, we were billed R1,500 instead of the R300 that had been promised post-promotion. Upon contacting the Virgin Active Head Office, we were informed that no downgrade was processed by the salesperson. I escalated this issue to the General Manager at Virgin Active Belairs, who admitted that some salespeople add unnecessary promotional items to boost their commission. He assured us that the matter would be resolved within 7 days. However, it has now been over five weeks with no resolution or response to any of our follow-up emails. This level of service and lack of accountability is unacceptable. The GM at Belairs VA has a blatant attitude towards this matter,
Miway has the most usless turn around customer response time. They have debited my account for a reason I'm unaware of and I have requested the reason several time with no responses at all. This is it. I have had nothing but horrible service from miway over the years I have been with them. It's time to switch
I have been ordering using the sixty60 app for a while and i enjoy it, but i have to log this as an annoyance and this has not happened once but numerous times. I order and would include a code to the security gate at my complex. A few times the system issuing codes failed and what i would then do is place a note for the driver on the app to advise security the delivery is for my unit. The driver would arrive, not be able to get in, does not read the instruction on app and then leaves, this then cancels my order, i get refunded the money partially as checkers retains the delivery cost to themselves. This is not my fault the driver does not read the instruction. This is really annoying.
Dealing with these guys is an absolute pleasure, their service is of the highest quality and the customer service is first class, I have dealt with Tumelo M and nothing short of brilliant, keep up the good work guy.
Vodacom has been billing me for over 12months for an account that does not exist. I called them 3 month ago and advised them, I was told to send my bank statement showing the debit orders and they will refund me all the debits and stop the debit. I have done that 2 months ago. To date I get no response from them and my account is still being debited
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