CA
Chanelle A
Active since Sep 2016
5
Reviews
0
Industries
Reviews
5 reviews22 months ago
Bad after sales service for biltong thats off
Bought 3 packets beef 1 chicken and 2 smaller packets chicken packets of biltong today, the 18th june 2024, just to get home and and all 3 packets of beef smells sour, called just to be told no refund can be made without a receipt, even if i have proof of payment on my banking app as i paid via card. I wouldve unstood if i paid cash and had no receipt. Wont be buying there again. To drive all the way from mitchells plain to get outdated biltong
0 replies
23 months ago
its fine to do a deposit but when you want to withdraw then your bank account is a problem, stop pushing the blame elsewhere
Chat to consultant Holly the Bot Holly the Bot says:Please wait while I connect you to the next available consultant. Please note: for your security, Hollywoodbets will never ask you to attach an image of your recharge voucher or share your voucher number or pin with us. We will only ever ask for a serial number. Ntokozo Shabalala Ntokozo Shabalala says:Hello ! Thank you for contacting Hollywoodbets, we are glad to have you here 💜. My name is Ntokozo Shabalala and I will be assisting you today says:good evening im good and yourself? says:im trying to withdraw my money but keep getting an error that banking is offline Ntokozo Shabalala Ntokozo Shabalala says:Please note that if it says bank offline it means your bank is offline please try other alternatives. says:my bank account is fine, i did a payment to hollywoodbets quite fine from this account Ntokozo Shabalala Ntokozo Shabalala says:Please note that if it says bank offline it means your bank is offline please try other alternatives. says:my bank account is fine, i did a payment to hollywoodbets quite fine from this account says:did you read what i said my ban is not offline says:*bank Ntokozo Shabalala Ntokozo Shabalala says:Please try other alternatives. Ntokozo Shabalala says:If this includes your query thank you for engaging with us. says:listen lady i dont want to try other alternatives i want the money back into my account Sent · 11:57 PM ill just copy and paste my chat here, this is not on
53 replies
23 months ago
Customer service is useless
Customer service is just *********** they dont care, its like they doing us as customers a favour. Which is not the case, they providing a service which the customer/community pays for just to be treated like we dont need you. Booked a service (pudo) made me drive from locker to locker this was monday ( 13th may 2024) used my petrol my time just in the end almost 2 hours later to say, sorry but the network to the lockers is down please drive to the nearing kiosk to drop off the package. With all the cost involved it amounted to way more than what the pudo cost. And when requesting a refund all i get is sorry you need to make a new booking (like they dont even read your request) just giving generic answers. So ill make sure i get my refund and my cost ive given out and they will pay my lawyers fees.
0 replies
28 months ago
Useless website and no customer service
website is useless, lost so much money with games timing out, and customer service is non existant. all im going to get is a sorry we will try better. but my money is already gone. dont use this website there are better options
258 replies
57 months ago
Money not reflecting in my wallet
Paid R200 via online lottery and my wallet is not reflecting this. Whats the issue here?
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (20%)
2 Star
1 (20%)
1 Star
3 (60%)