Active since Sep 2016
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7 reviews43 months ago
NOT RECCOMENDED THE ONE BRIDAL!!!
I paid my deposit for my wedding dress in March 2022 and went for my first fitting in July 2022 my dress is a disaster not at all what I ordered. I asked numerous of times for my dress to fixed and to get the dress that I originally ordered. The material that is on my dress is not what I was promised and the Swarovski piece I reserved for my dress is nowhere to be found. The One Bridal has been ignoring all my calls and WhatsApp messages from 30 August 2022. To date The One Bridal has not delivered on what was promised and my wedding is next month.
0 replies
46 months ago
Best Pet Insurance - Highly Recommend
Complements to Cynthia at Outsurance pet claims you are amazing. Cynthia has been dealing with my pet claims and she has had so much empathy with me and my four legged dog child. My dog has been in and out of hospital for the past two weeks. Cynthia had such a lovely gesture she sent my dog a Llama to wish her well with her recovery. THANK YOU for being so thoughtful you are so kind. I will highly recommend Outsurance Pet Insurance!!
134 replies
62 months ago
Kulula.com called numerous times no answer flights changed without my consent given
It is impossible to get hold of Kulula.com. I have called numerous of times the valls just goes unanswered we have made fight bookings for August 2021 to Cape Town we have received an SMS that our flight details have been changed without our consent. There is a reason why I choose a specific times and dates for my flights. I want my fight details to remain the same as the day that I booked my flights. Where is stated on the terms and conditions that Kulula can change your flight bookings as they wish without any consent from the person that made the payment and booking?
0 replies
77 months ago
FNB charging me interest even though I am unable to transfer money into my credit card!
This is my third time posting about the same issue. I have been waiting for 3 weeks for my credit card to be downgraded from Premier to Gold, and more importantly I am also unable to transfer money into my credit card, so as much as I want to pay my outstanding balance I am unable to and yet FNB is happy to charge me interest on it! Every time I post or call about this issue all I am told is that it has been escalated. Do not call me again to tell me that you are investigating and will escalate my issue, if you cannot enable me to pay my account then just close it so I can be done with this incompetence! I moved over from Std bank to FNB 2 months ago and I regret it. Think twice before switching to FNB! Complaint reference numbers: 3073357NF, 3064207NF
105 replies
78 months ago
FnB disappoints over and over, NO service delivery!!!!!!!
FnB its been more than two weeks that I asked to down grade my account. Since I tried to down grade two weeks ago I am unable to pay my Credit Card. I now have interest that I have pay which I refuse to pay. I logged a complaint and got four calls there after saying that the issue that I logged will be escalated. Really? When will it be escalated? Why am I unable to pay my Credit Card and why has my account not yet been down graded? How many months will it take to down grade and when will I be able to pay my Credit Card. I thought FnB was a great bank to move to, but you have disappointed me over and over.
105 replies
78 months ago
FnB worst customer service!!!!!r
I called FnB for query on my Credit Card, I held the line for 20 minutes no one could assist me. Eventually a lady answered the phone, I asked her to hold the line I was not conformable with what she was asking for when she was doing my verification. I came back to the phone after 30 seconds she told me her system is down. She then started asking me different questions... I answered all the questions, after asking the questions she tells me I answered all the questions incorrectly REALLY? How can I answer questions like where do you work and what is your email address? Incorrectly. Its a joke. Secondly, I down graded my Credit Card more than week ago, it still shows on my app why? I am unable to pay into my account. The person on the phone said that no Credit Card queries can be assisted with in the branch, why is that so? Last week I went to the branch to down grade my account since it can not be done over the phone. The person working in the branch said that if I was to down grade I will be paying more for a Gold account than Premier account how is that possible? The same day at the same branch I did a sim swap without my knowledge FnB charged me for the sim swap. Why was I never told there will be fee for the sim swap? I spend 3 hours at the bank last week trying to sort out my account and still I have not been assisted. I called FnB and still the account has not yet been sorted
105 replies
116 months ago
Cashiers making customers feel embarrassed and like criminals
<p>On the 18th of September my partner and I went to buy some groceries at Monument Park Spar and by accident I put the wrong price on the freshly baked bread. Since no one was there assisting us at the bakery we got the wrong price label for the bread. We proceeded to the cashier to pay our groceries. The cashier said after seeing the bread and price this is not the right price speaking in a language that the cashier thought we do not understand. I then apologised and said there was no assisting us at the bakery section so please just add the correct price. After the correct price was added we paid our groceries and then went outside of Monument Park Spar to get donuts my partner went back inside to buy the tokens for the docuts. Not soon after comes the cashier where we paid our groceries and tells the lady preparing the donuts about our incident of the bread with the wrong price. I have never felt so embarrassed I was not going the steal the bread I got the wrong price. I cannot believe how the cashier made me feel like a criminal and discussing my mistake with other employee in front of me. This is totally unprofessional. I have always said that Monument Park Spar in Monument Park is the best in the country .After that experience you are the worst Spar in the country. I will never ever buy from Monument Park Spar again. The worst service I have ever received from any spar the words cannot explain the way cashier made me feel unbelievable. I think Monument Park Spar employees need more training on professionalism and please Monument Park Spar tell your employees not to think if they speak in a different language than other that we won’t understand. Respect your customers and that way you will keep our customers.</p>
0 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)