TO
The One Bridal | Johannesburg
Unclaimed Business
TO
The One Bridal | Johannesburg
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Ati T
1 reviews | Active since Jan 2020
19 Jun 2024, 18:29
Pathetic don’t ever buy from the one bridal they are ******
Blocked from all social media They are daylight ******s Please brides don’t be ****med by them They will speak so nicely to you They will bring one dress to show you N after u pay, they will never give u the same treatment nor dress nor refund you Disgusting
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Ati T
1 reviews | Active since Jan 2020
19 Jun 2024, 18:29
Pathetic don’t ever buy from the one bridal they are ******
Blocked from all social media They are daylight ******s Please brides don’t be ****med by them They will speak so nicely to you They will bring one dress to show you N after u pay, they will never give u the same treatment nor dress nor refund you Disgusting
0
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Anonymous
1 reviews | Active since Jan 2020
20 Feb 2023, 06:40
The One bridal boutique Sandton City
This wedding boutique has so much potential but the WORST service. Moved our wedding from last year to this year April. Paid in an extra amount as I wanted to choose choose different dress. The last 2 fittings of my wedding dress was a complete disaster, they canceled appointments with excuses arising all the time. Week before the wedding, finally got to fit my dress and to take measurements! The seamstress was an hour late after moving my appointment twice!! When the dress arrived it wasn't even the color they said its going to be. They received the dress back on time but now ignoring me to pay back the holding deposit. There is absolutely wrong with the dress as I bought an extra one to wear during the reception, so I didn't even wear it for the whole function! I don't even want to give them 1 star!!! Their service are terrible!!!! Clients pay on time and don't complain about their prices BUT they cannot keep their end of the deal! They do not deserve to be in this industry!!
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Anonymous
1 reviews | Active since Jan 2020
20 Feb 2023, 06:40
The One bridal boutique Sandton City
This wedding boutique has so much potential but the WORST service. Moved our wedding from last year to this year April. Paid in an extra amount as I wanted to choose choose different dress. The last 2 fittings of my wedding dress was a complete disaster, they canceled appointments with excuses arising all the time. Week before the wedding, finally got to fit my dress and to take measurements! The seamstress was an hour late after moving my appointment twice!! When the dress arrived it wasn't even the color they said its going to be. They received the dress back on time but now ignoring me to pay back the holding deposit. There is absolutely wrong with the dress as I bought an extra one to wear during the reception, so I didn't even wear it for the whole function! I don't even want to give them 1 star!!! Their service are terrible!!!! Clients pay on time and don't complain about their prices BUT they cannot keep their end of the deal! They do not deserve to be in this industry!!
0
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Ntombi M
1 reviews | Active since Jan 2020
21 Jan 2023, 20:46
Shameless scammers
THE BIGGEST SCAMMERS! I have been swindled out of money by the lady that owns this shop. Paid a dress in full, was promised store credit when I communicated the postponement of my wedding. I have still not received a dress or my money back. They are NOWHERE to be found and are completely unreachable. They are shameless fraudsters and scammers that take advantage of innocent brides. DO NOT EVEN THINK ABOUT ENGAGING THESE CRIMINALS. I have opened a fraud case against them and I am not the only one they have done this to.
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Ntombi M
1 reviews | Active since Jan 2020
21 Jan 2023, 20:46
Shameless scammers
THE BIGGEST SCAMMERS! I have been swindled out of money by the lady that owns this shop. Paid a dress in full, was promised store credit when I communicated the postponement of my wedding. I have still not received a dress or my money back. They are NOWHERE to be found and are completely unreachable. They are shameless fraudsters and scammers that take advantage of innocent brides. DO NOT EVEN THINK ABOUT ENGAGING THESE CRIMINALS. I have opened a fraud case against them and I am not the only one they have done this to.
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Dania S
1 reviews | Active since Jan 2020
17 Oct 2022, 20:03
Scammed by bridal company
To all future brides, this is a warning about the one bridal. They appear to either be scam artists or just incompetent as hell. My dress cost R28 000 and this is what I received: Meeting 1: cancelled the morning of. Meeting 2: cancelled the morning of. They then insisted I pay the balance of my dress. I refused until I laid eyes on the dress. Meeting 3: I was made to wait outside for half an hour. The big day: I received a note to say that they had car issues and were not going to make it with my dress. My bridesmaids handled it and so, she shipped my dress to me in an Uber. This is what I received: A skew zip not sewn in properly and thus, would not zip up. A massive gaping hole in my overcoat skirt. Some random piece sewn on as if they were using my dress to teach themselves off of a YouTube video made by a toddler. Holes in the mesh underskirt which was the main feature of my reception. The mesh was so long I kept tripping. Eventually my wedding coordinator had to cut it off. No measurements appear to have been taken. My over skirt was dramatically too big for my waste (note-I went for a final fitting 4 days prior). Black and red marks were evident all over the dress. We had to try clean it off before the wedding. Last but not least, the ribbing was stabbing my arm pits the entire night. I have requested a refund and am being completely ghosted. This battle is far from over. Being a bride is stressful enough. The one wonderful thing about the this extremely stressful planning process is the dress. Keep it an amazing experience and do not even bother with this bridal company. It’s a sham.
Helpful (0)
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Dania S
1 reviews | Active since Jan 2020
17 Oct 2022, 20:03
Scammed by bridal company
To all future brides, this is a warning about the one bridal. They appear to either be scam artists or just incompetent as hell. My dress cost R28 000 and this is what I received: Meeting 1: cancelled the morning of. Meeting 2: cancelled the morning of. They then insisted I pay the balance of my dress. I refused until I laid eyes on the dress. Meeting 3: I was made to wait outside for half an hour. The big day: I received a note to say that they had car issues and were not going to make it with my dress. My bridesmaids handled it and so, she shipped my dress to me in an Uber. This is what I received: A skew zip not sewn in properly and thus, would not zip up. A massive gaping hole in my overcoat skirt. Some random piece sewn on as if they were using my dress to teach themselves off of a YouTube video made by a toddler. Holes in the mesh underskirt which was the main feature of my reception. The mesh was so long I kept tripping. Eventually my wedding coordinator had to cut it off. No measurements appear to have been taken. My over skirt was dramatically too big for my waste (note-I went for a final fitting 4 days prior). Black and red marks were evident all over the dress. We had to try clean it off before the wedding. Last but not least, the ribbing was stabbing my arm pits the entire night. I have requested a refund and am being completely ghosted. This battle is far from over. Being a bride is stressful enough. The one wonderful thing about the this extremely stressful planning process is the dress. Keep it an amazing experience and do not even bother with this bridal company. It’s a sham.
0
Replies (0)GM
Geraldine M
1 reviews | Active since Jan 2020
16 Oct 2022, 16:54
Disappointing service
This bridal boutique is not even worth 1 star . My wedding was in February this year . They were hounding me to get my dress dry cleaned so eventually I sent it to them for dry cleaning . That was in June this year . Till date I haven’t received my dress and veil back . They don’t answer phone calls , emails or watsapp messages . It’s ridiculous. I don’t even know if they are operational anymore . They are not worth time or energy. I need my dress back because I’ve paid a ridiculous amount for it as well . The last I spoke to them they said that they can courier it to me but no feedback after
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Geraldine M
1 reviews | Active since Jan 2020
16 Oct 2022, 16:54
Disappointing service
This bridal boutique is not even worth 1 star . My wedding was in February this year . They were hounding me to get my dress dry cleaned so eventually I sent it to them for dry cleaning . That was in June this year . Till date I haven’t received my dress and veil back . They don’t answer phone calls , emails or watsapp messages . It’s ridiculous. I don’t even know if they are operational anymore . They are not worth time or energy. I need my dress back because I’ve paid a ridiculous amount for it as well . The last I spoke to them they said that they can courier it to me but no feedback after
0
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Kezelle S
1 reviews | Active since Jan 2020
4 Oct 2022, 21:13
Misled & Angry Bride.
This business isn't even worth a star, infact the owner should be criminally prosecuted! Here's some daunting highlights to any potential customers: To date - I'm yet to receive my R2000 deposit for my rented gown back. Not even sure wether to call it a deposit or "hush money" for giving me the wrong dress. I even felt crazy at my fitting cause the seamstress insisted that the dress I initially fitted & the dress I fitted at my final fitting were exacly the same dress! Luckily I had a picture & 3 witnesses. They put pressure on you to pay the full amount, even threatened that I'd lose my deposit money, had I not payed "on time".😒 After full payment to rent the Gown, they went completely silent up until it was my turn to harass them to get a date for my first fitting which was 3 day's before my big day _ that was when I discovered that the dress was completely different & the seamstress was used as the "fall girl" for the mess they initially created. I ended up settling for the 2nd dress, it's not like I had any other option with my big day practically hour's away. The seamstress took measurements & I had to return the next day - 2 days before my wedding to collect the nightmare they call a dress. Upon collecting, the seamstress verbally stated that I'd recieve R2000 upon returning the dress. I'm yet to receive... They've stopped replying to messages & don't respond to firmiliar phone numbers. I now try calling from unfirmiliar numbers, Most times they don't answer & when they eventually do (which proves this business is still operating) , the lady promises to get back to me, which till this day remains to be seen. Such misleading businesses deserve jail time. Don't even look their way, it'll end in tears.
Helpful (0)
|Replies (0)KS
Kezelle S
1 reviews | Active since Jan 2020
4 Oct 2022, 21:13
Misled & Angry Bride.
This business isn't even worth a star, infact the owner should be criminally prosecuted! Here's some daunting highlights to any potential customers: To date - I'm yet to receive my R2000 deposit for my rented gown back. Not even sure wether to call it a deposit or "hush money" for giving me the wrong dress. I even felt crazy at my fitting cause the seamstress insisted that the dress I initially fitted & the dress I fitted at my final fitting were exacly the same dress! Luckily I had a picture & 3 witnesses. They put pressure on you to pay the full amount, even threatened that I'd lose my deposit money, had I not payed "on time".😒 After full payment to rent the Gown, they went completely silent up until it was my turn to harass them to get a date for my first fitting which was 3 day's before my big day _ that was when I discovered that the dress was completely different & the seamstress was used as the "fall girl" for the mess they initially created. I ended up settling for the 2nd dress, it's not like I had any other option with my big day practically hour's away. The seamstress took measurements & I had to return the next day - 2 days before my wedding to collect the nightmare they call a dress. Upon collecting, the seamstress verbally stated that I'd recieve R2000 upon returning the dress. I'm yet to receive... They've stopped replying to messages & don't respond to firmiliar phone numbers. I now try calling from unfirmiliar numbers, Most times they don't answer & when they eventually do (which proves this business is still operating) , the lady promises to get back to me, which till this day remains to be seen. Such misleading businesses deserve jail time. Don't even look their way, it'll end in tears.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
20 Sept 2022, 08:12
NOT RECCOMENDED THE ONE BRIDAL!!!
I paid my deposit for my wedding dress in March 2022 and went for my first fitting in July 2022 my dress is a disaster not at all what I ordered. I asked numerous of times for my dress to fixed and to get the dress that I originally ordered. The material that is on my dress is not what I was promised and the Swarovski piece I reserved for my dress is nowhere to be found. The One Bridal has been ignoring all my calls and WhatsApp messages from 30 August 2022. To date The One Bridal has not delivered on what was promised and my wedding is next month.
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Anonymous
1 reviews | Active since Jan 2020
20 Sept 2022, 08:12
NOT RECCOMENDED THE ONE BRIDAL!!!
I paid my deposit for my wedding dress in March 2022 and went for my first fitting in July 2022 my dress is a disaster not at all what I ordered. I asked numerous of times for my dress to fixed and to get the dress that I originally ordered. The material that is on my dress is not what I was promised and the Swarovski piece I reserved for my dress is nowhere to be found. The One Bridal has been ignoring all my calls and WhatsApp messages from 30 August 2022. To date The One Bridal has not delivered on what was promised and my wedding is next month.
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Kayleigh F
1 reviews | Active since Jan 2020
14 Sept 2022, 08:34
Ruined my whole wedding experience
They honestly don't deserve the one star. This company shouldn't be in business, they are just a bunch of scammers. I regret ever making them part of one of the most important days of my life. They ruined my whole wedding experience. They left me stranded without a dress 2 weeks before my wedding.They have not given me my refund as promised, but harrassed me to make full payment months in advance. I will be taking legal action! THEY CANNOT GET AWAY WITH THIS. I will be the person to make them pay for this!!
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Kayleigh F
1 reviews | Active since Jan 2020
14 Sept 2022, 08:34
Ruined my whole wedding experience
They honestly don't deserve the one star. This company shouldn't be in business, they are just a bunch of scammers. I regret ever making them part of one of the most important days of my life. They ruined my whole wedding experience. They left me stranded without a dress 2 weeks before my wedding.They have not given me my refund as promised, but harrassed me to make full payment months in advance. I will be taking legal action! THEY CANNOT GET AWAY WITH THIS. I will be the person to make them pay for this!!
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