SM
Sipho M
Active since Sep 2016
32
Reviews
0
Industries
Reviews
32 reviews3 weeks ago
Rude agent from PMB review department
I have been trying to resolve a claim that was not fully paid by Gems for more than two months now. The Matter was referred to PMB for review and I got a reference number. Today 20/05/2026 I called again Around 16 minutes being a call. The agent from PMB review was rude and did not want to listen to me. He just transferred to claims while I was trying to explain the reason for my call. GEMS is mistreating us simply because they are the only medical aid subsidized by the employer.
4 replies
3 months ago
After being ********** by a company (undisclosed) and the previous owner of my property with the reimbur*****t of the sub electricity meter
After being ********** by a company (undisclosed) and the previous owner of my property with the reimbur*****t of the sub electricity meter. I decided to use Citiq. I first spoke to Simba, who was very helpful and very well informed of Citiq products and services. He was very informative in selling and convincing me to use Citiq. I both the new sub meter and registered it with a lady from Citiq call center. She was very polite and helpful. She registered my profile within a blink of an eye. process was easy. I was requested to send profile verification documents. Today , I sent a verification document via whatsapp, and I was chatting to Megan, who was also helpful and very quick to complete my registration. Thank you Citiq to be a trusted meter solution. You have well-mannered staff and are very well informed of products and services. Thank you once more.
1 reply
17 months ago
Fidelity-Adt Agents are ****s and so *********
What a sh*ty service and a lying call centre agent... I spoke to Ronewa (Adt agent), whom I was not happy with her responses and requested to speak to her superior. She kept me on hold for some lengthy of time waiting for her superior to come to call. To my surprise it was her back on the call to tell me she spoke to her supervisor and the supervisor agrees to what she told me earlier on. I asked if the supervisor was refusing to speak to me? I insisted to speak to the supervisor and waited again on hold for some time. The supervisor came on to the call and I asked why was he refusing to talk to me? He rep**** by saying, he was not aware that I was awaiting him on the call nor even aware of my matter. I asked if Ronewa was lying to me or what? He only said he will listen to the recordings. This alone proved that someone was lying to me. Anyway if you want a trustworthy security services company that won't lie to you when you raise issues, please stay away from Fidelity-ADT security. I will never recommend them ever to anyone and surely I will never use them again for my property.
1 reply
17 months ago
Kgomotso was a darling
Kgomotso was a darling. She understood where I was coming from with my request. She gladly assisted and went an extra mile to see if there was any magic she could perform 😁 to save the day and make me enjoy other benefits from Miway. I really appreciate her professionalism and empathy while dealing with my call.
2 replies
19 months ago
Fatima has been such a great help in assisting me to update my policy
Fatima has been such a great help in assisting me to update my policy. She is so polite and knows her story. Bubbly individual, I must say. Thank you Fatima.
1 reply
20 months ago
She was very polite,...
She was very polite, helpful, and clear in communication.
1 reply
29 months ago
Professionalism at its best
Miway has way of making the beginning of your year to go your way. This was a best call so far, in 2024. With this uncertain economy Simphiwe made sure that I celebrate being a member of the Miway family. Thank you Simphiwe, you were so professional, polite and understanding and made my year so far. You deserve a promotion my good sir.
1 reply
40 months ago
Appointment not honored with bunch of liars support department
Metrofibre support department is just useless. If they fail to commence and complete a mere installation what would happen if your network is down? Support department called on Friday morning to set an appointment for 18/02/2023 Saturday 11:00 and few minutes later another agent called to say the actual time for the appointment is 09:00 in the morning. Guess today is Sunday the 19th time 18:39 and no installation has taken place or any technician to be on site. Saturday I called and their rude support agent hanged up on me. I called again twice in different times and spoke to two liars named Johannes and Pretty from Metrofibre who both said they will get back to me which they have never till today when I decided to call Metrofibre again. First I spoke to another liar by the name of Lindie who promised to get back to me and she never did. I called later and spoke to Pretty again who acted surprised that I was not assisted and made another empty promise. I called again around 17:30 and it was Johannes the same liar who always promises to get back to me and never does. Guess what? now it was the supervisor who will get back to me before 18:30 I am not sure if Metrofibre support has supervisor as it is now 18:50 and no one has called me. And to think I was about to take Openserve and Metrofibre sales agent convinced me to go with Metrofibre. mxm its support and maintenance department together with their agents are so incompetent and useless.
2 replies
40 months ago
Best service showered with love ❤️
NetFlorist made things that cannot be undone. Thank you for putting a smile on my wife's face. She is so obsessed with red 🌹 🥀 🌹 roses. She is so over the moon. She loves everything about it, the way you packaged them together with the touch of compliment next to them and the gift card. I would also like to say thank you and appreciate that you made sure that this gift arrives on time as requested.
0 replies
41 months ago
No Ethics no integrity
I took my vehicle to Doringkloof fitment centre in centurion. The technical brook my bonnet chip stone shield 🛡 and did not even bother to report it to me as the owner. Instead, he tried to hide the incident by using a super glue and that black Bostic to mend the broken shield. I noticed few days later and immediately sent an email together with photos to Tracker Connect and they did not bother to respond. I called them, and that was then when my complain/claim was lodged. I was told an inspector will call me, till today I am still awaiting the call. I wonder what would be the excuse when now when I call them as a follow up. Tracker does not seem to be interested on their clients as soon you sign up and pay, then they forget about you and move on to get new clients.
1 reply
Review Distribution
5 Star
23 (71.875%)
4 Star
0 (0%)
3 Star
1 (3.125%)
2 Star
0 (0%)
1 Star
8 (25%)