RN
Ricardo N
Active since Sep 2016
10
Reviews
0
Industries
Reviews
10 reviews7 months ago
AA app is ****e
AA has not got back to me in months about why their app is not working.
53 replies
10 months ago
*****ulent activities surfacing
I've not been using rain in over 5 years and suddenly I receive an email invoice as if I'm a customer.... I've tried to be in contact to request a removal of my information of your database since I have no dealings with you but you constantly tell me to do it online which it doesn't give me an option to when I try... Please I am begging you to please completely remove me of your database or else I will weight my options to pursue legal assistance... I was done with you years ago and I feel it oddly strange that out of the blue I revive an email telling me that my account is still active and I'm due to make payment for something I have not signed up for.
106 replies
16 months ago
Checkers liquor oceans mall pathetic by all means
Firstly your staff all blacks seem be owning the store in a very lackadaisical spirit....Your pricing is defecting saw a beer for R23.99 on the shelf, when I reached the cashier it became R27... Secondly the staff said they don't accept deposits... So now recycling doesn't count in SA, profits are more important!!!. Only liquor store in SA that doesn't accept deposits on bottles but you sell big glass bottle beers that are deposit friendly in every other major liquor store. Really you'll need to focus on the consumer and the profits will roll. Given the experience it's better to support local liquor outlets or buy it straight from the brewery because we can afford to.
0 replies
20 months ago
Cancellations are useless
I cancelled an upgrade within a cooling off period....and the the upgrade was approved 3 weeks later. I don't understand your stupid workers or divisions are so *********** in processing anything. Useless... I've been with Vodacom for over decades but I can see the employees that you hire are becoming less and less competent by the year.
106 replies
39 months ago
Telephone Application Sucks!!!
I'd just like to share my frustration, I've been with the bank for more than a decade and I've never had a problem in the branch. So I've applied for for a credit card online and requested a call back to proceed -thought it would be more efficient saving me a branch trip... I've sent all the req docs that they asked for yet they are still having issues and stalling the process saying it's incorrect... The docs that I've sent is 100% correct! I really can't understand these people! A gentleman just called a few days ago and said all my docs are in order then I get an sms the next day saying the application has expired. I might as well just go into the branch because they're much better! Just thought I should let South Africa know not to apply for anything with Capitec over a phone as the experience you get from the humans on the other side of the telephone is quite questionable...
132 replies
65 months ago
Telkom misleads and the customer care sucks!
I currently have 2 lte contracts, During the lockdown my speeds were an absolute nightmare however slowly recovering so they realised that and sent me emails and messages to migrate to dsl which was more stable. I received a call and agreed to migrate 1 of my lte to dsl. It's been a few months now and I still receive a bill for my 2 lte contracts plus my new dsl... When I call in everyone seems to be awestruck as if they don't know what's going on. All I'm asking is to successfully migrate me as per the call recording and keep me updated on the progress coz the way it seems as if no migration has ever been done on my profile yol have just added on stuff inappropriately which is in breach of the call recording and sales agreement between me and your agent.
0 replies
70 months ago
Pathetic processes, lacking empathy amidst Covid
I have 2 max investments which was cancelled years ago and now when I want my funds that is currently available to be transferred to my account I receive impossible processes amidst a pandemic. Where the bluddy hell do I go to get certified copies and commissioner of oath plus fill in longg redundant documents??? I mean it's my funds that's due to me so I can provide you with the banking details to transfer them... Why are you making life so difficult? You'll never make me go through this ****t when I took those investments! I am really dissatisfied.
53 replies
71 months ago
Unprocessed payment has not been resolved yet!
There is an unprocessed payment on my account which I have no access to the funds and it's been over a week now.
210 replies
76 months ago
Mislead by a Vodacom agent!
Hitherto, I've been a happy Vodacom contract customer for over 6 years. Just last month someone called me from Vodacom and told me that they will reduce my monthly contract bill with a better offering on data. I agreed to that because who wouldn't want to save money on their contract bill every month! However it has come to my attention after seeing my statement that I've been billed almost double my normal contract instalment because there has been an add on of data bundles on 2 of my contracts which I am unaware of. So I've been mislead by one of your agents who has fraudulently added on data bundles to my contracts and it lands me with an hefty bill to pay at the end of the month? I phoned your customer services and the best they could do was remove the data bundles which I had no idea about, but I've still got to pay the huge bill because of your misleading agents!I will not be renewing my contracts going forward if this is the way Vodacom wants to do business in an unethical way. My advice to the public... don't accept any telephonic offers from Vodacom with the premise of it reducing your bill! Please also remove me from any telephonic ads or promotions as I don't want any calls from Vodacom going forward as from my experience it will cost me more financially and waste more of my time trying to sort out your misleading fraud endeavours where you guys still benefit from the boost of a quick buck. Thank you!
61 replies
116 months ago
ABSA CREDIT CARD- Incorrect calculation of interest!
<p>I try to understand whether ABSA credit card division chooses certain months to rob clients with incorrect calculation of interest on credit cards . I see on my Statement where the balance owing is much lower than the month prior and to my surprise ,the interest worked out on the statement was much higher. I really can't understand how this can be especially when the balance is lower than last month and I have not used the card at all for that month.. For an Example : if you have a R1000 balance owing on your statement and the interest calculated is R50 and your service fee is R40. You pay an instalment of R300 - WHICH R90 GOES TOWARDS INTEREST AND SERVICE FEES RIGHT. So R210 should get credited to your balance owing R1000-210= R790 ^ YOUR NEXT STATEMENT PROVIDED IT HASN'T BEEN USED FOR THAT MONTH SHOULD HAVE A MUCH LOWER INTEREST CALCULATION BECAUSE YOUR BALANCE OWING HAS DROPPED. Would it make sense if on your next statement to see a balance owing of R790 and an interest calculation of R60? Given the fact that the card has not been used for the month!THIS MEANS NOW THAT YOU WOULD PAY R100 TOWARDS INTEREST AND SERVICE FEES BEFORE ANYTHING GETS CREDITED TO YOUR BALANCE OWING WHICH SEEMS INCORRECT! This was just an example of the situation that arised where I see incorrect calculations of interest and it ****es me off because I feel that I'm being ripped off and I look at my statements to analyse them for errors like this, Imagine the other thousands out there who don't even peak at their statements! </p>
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (20%)
1 Star
8 (80%)