Active since Oct 2016
I placed an order for a Bluetti 2200W +3x 200W Solar Panels Bluetti AC 2200W+3x 200-watt Solar system on the 2 April 2025. Clearly I should have checked reviews first before doing the payment, they have no contact telephone number just a support email which they responded to once on the 11 April 2025 , confirming they had handed the order to their courier company and would supply a tracking number , to date still no tracking number and no response to my emails.
I placed an order for a Bluetti 2200W +3x 200W Solar Panels Bluetti AC 2200W+3x 200-watt Solar system on the 2 April 2025. Clearly I should have checked reviews first before doing the payment, they have no contact telephone number just a support email which they responded to once on the 11 April 2025 , confirming they had handed the order to their courier company and would supply a tracking number , to date still no tracking number and no response to my emails.
Shocking disgusting don't give a **** attitude to cancel two contracts for six months and every month the billings still come through regardless. what on earth is the issue and please don't feed me Covid - 19 **** this is a shear disgrace !!!!! Clearly i need to storm into Vodacom Midrand an throw my toys out the cot scream and shout like a banchee to possibly achieve these cancelations....
So !! Last Teusday after work I stopped at the Fishaways in Fontainebleau to get a meal for myself and my Mom , While waiting I saw one ofe the staff eating his PAP N Vleis at the grills in veiw if the customers with his fingers he then prceeded to put his unfinished meal in the fridge / freezer and took out the frozen chips and put them in the oil to cook rather disgusted I let it slide. Then so help me Friday I when I went again on Friday there was a lady eating her food again in the same place clearly i lost it , surely this is not the way things are done I reported this to head office and the manager and will never set foot in this place ever again....
Please could someone assist I have been trying to resolve this issue for weeks my tracking units are not working and seem to be in a total mess on the netstar system, I have had enough of your useless products for the last 3 plus years all I do is fight to get feedback they have cost me batteries and countless hours of frustrating phone calls with no end in sight of any satisfaction . Staff are absolutely useless and don’t understand the simple facts I try to explain to them , and they ask for me to send an email to link the correct units to the correct cars which has been done before time and again but still utter incompetence follows, so here for the last time is the list of my cars if this is not sorted by tonight please arrange to remove your trash from my vehicles ………
Once again I have been harassed by guys trying to cut off my electricity , I have a pre-paid meter number : ********** 1324 and my account no is ********** 30 in the name of A J Clough 189 Republic Road Fontainebleau 2194 . please see attached Account and pre paid card. The meter that they are looking for is ********** 2748 in the name of Melanie Lorna Verwey acc No: ********** 16 , Address 189 b Republic Road Ferndale Stand No : ********** -00005-00 . Please see Attached account that keeps coming to my Address . I have attached a copy of the Disconnection card Ref: LV2-C1774, which is clearly not in my name I will even s**** feed you and attach a copy of my ID just in case you think I am playing the fool. This is either a fraudulent account and you have a serious internal problem or you need to trace this lady yourselves through your systems as well as this property in Ferndale or I will be forced to approach my attorney and lay charges of harassment , false accusation and negligence against the City Of Johannesburg and possibly deformation of character and stress as it is embarrassing having these people arriving at our gate and demanding entrance to my property. And threatening to cut off my electricity when I am clearly paid up on my Rates and Water account and have Pre Paid Electricity . Do Your Job and stop harassing me.
<p>I was booked on a 17.10 flight yesterday to Cape Town which I booked around a month ago my flight ref: FCCZVW, I checked in at around 15.45 and handed in my luggage then went upstairs to have lunch</p> <p>At about 16.45 I went down to the boarding lounge the flight had not even arrived from Cape Town it had been delayed so I went back up to the waiting lounge to have a drink expecting an announcement to start boarding. They never called the flight when it was ready to board and basically left and I missed the flight the desk staff were rude and had my baggage I asked why they did not call the flight over the PA I was told it’s a courtesy and they don't have to they counted the passengers there 188 I would have been 189 but they just took of my luggage which they had time to do but could not pick up the PA and call me to the gate surly that would have been a courtesy as Mango do and did twice in the time I was there waiting for my delayed flight but no they would rather let the flight depart the worst is how badly the desk and ground staff behave they are disgusting considering I’m the customer I was treated as though I was an idiot and was given back my luggage I asked if she was space on the 20.00 pm flight and with much effort they said there was one seat @ R 2600.00 I decided to check my return flight and called the call centre which too about fifteen minutes they said the flight was still booked I kept them on the line went back to the ticket desk and asked him to book the flight I was very rudely told the price had gone up to R 3200.00 and he told me this would happen which he did not he said the seat might be sold very soon at this time the call centre came back to me and said my return flight would have to be rebooked as well I was shocked I have never been treated so badly by Kulula before why do they employ staff that have no people s****s and are plainly despicable at their jobs ????</p>
<p>The Email to Vodacom below should explain everything ::</p> <p>Morning</p> <p> </p> <p>Please could I also add to the below as I’m now at a stage where I cannot deal with Vodacom Client Diservices any longer .</p> <p> </p> <p>Your call centre staff are clearly trained how to block us as clients and push the right buttons to get us to the point of becoming even more annoyed than we already are they basically do not listen and have no interest in assisting us whatsoever and basically we end up in a screaming match and nothing gets resolved , should you dare to ask to be put through to a supervisor they basically have the audacity to ask why as was a recent experience of mine .</p> <p> </p> <p>This has led to me receiving data bills of ridiculous amounts once again after trying to resolve the issue last month after receiving an over R 3000.00 data bill this has never happened before as I have always gone into the Vodacom stores to do my upgrade this time I made the clearly fatal mistake of upgrading online and downgraded the package on my number ********** to a smart s @ R 209.00 / month with 75 anytime minutes 200 MB data and 200 sms I asked the agent clearly ( I suggest you check your recording of my conversation in this regard ) if the bill will exceed the monthly payment of R 209.00 to which her reply was NO that will be your monthly cost . AHHH clearly not no warning sms’ s nothing. Just ridiculous data billing which I only find out when I get my statement .and by then just try getting any form of assistance from you rude and inefficient call centre staff</p> <p> </p> <p>I am seriously disgusted with the service levels afforded to me by Vodacom as I thought was a good customer of yours but clearly you just don’t care as long as I pay my account finished and klaar with me !!!!!!!!</p> <p> </p> <p>Regards</p> <p> </p> <p> </p> <p> </p> <p>Anthony J Clough</p>
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