SN
sunita N
Active since Oct 2016
57
Reviews
0
Industries
Reviews
57 reviews2 months ago
Unfair TCF Practice
A complaint was logged & ignored for over two weeks. Thereafter a request for a response to be in writing & was ignored as well. Miway has failed to deliver service in terms of TCF. The policy was renewed without any contact and furthermore both vehicles on the policy has been deprecated but no extend warranty was considered nor the client informed thereof.
56 replies
13 months ago
The worst Car Rental Company in SA
On the 12 Feb I rented a vehicle which was returned on the 13 Feb. The experience from this date with this company; has been a constant request for further funds. Now three months later once again more money requested anf my card just blantly debited with amounts. 1. What was advertised and quoted was not the payment that I eventually had to pay. 2. Petrol tank was not even over the limit that a daily allowance but once again my card was debited. 3. Today no proper information received but a traffic fine which I need to pay. I will never rent a car from this service provider. Avis is still a better option!
0 replies
22 months ago
MISTREATMENT OF PENSIONER
On the 8 June 2024 I went into Nedbank Bedford and completed a transfer to another bank. I was told that the transfer would take three business days. HOWEVER today I find out that the transfer did not take place. The Bank Manager refused to assist me in trying to resolve the matter!!! My account with NEDBANK is over 40 years old. As a pensioner I constantly have issues when visiting the branch. Bank closing times specifies 1pm HOWEVER the bank closed before 12. This matter will be escalated to the Regulator as Management at Beford disrespected me!
0 replies
30 months ago
MIWAY SA WORST INSURANCE COMPANY: UNFAIR TREATMENT OF PENSIONER
MIWAY "EASY & FAST CLAIMS". It does not exist! A claim was initiated months ago but to date has not been paid. The MIWAY claims department delayed the Claim due to MIWAY's service provider being unprofessional and not delivering on the service request. The MIWAY employee dealing with the matter has since resigned. After following up with MIWAY Claims department. The MIWAY Claims department escalated the claim to the MIWAY Disputes on the 5 October 2023. MIWAY Disputes have not responded to the matter as yet. To date there has been no response from MIWAY. I have to constantly follow-up. Is this how MIWAY clients are treated? Does MIWAY take months to pay a claim? There has been no response received to email correspondence to date.
262 replies
30 months ago
MIWAY SA WORST INSURANCE COMPANY: UNFAIR TREATMENT OF PENSIONER
MIWAY "EASY & FAST CLAIMS". It does not exist! A claim was initiated months ago but to date has not been paid. The MIWAY claims department delayed the Claim due to MIWAY's service provider being unprofessional and not delivering on the service request. The MIWAY employee dealing with the matter has since resigned. After following up with MIWAY Claims department. The MIWAY Claims department escalated the claim to the MIWAY Disputes on the 5 October 2023. MIWAY Disputes have not responded to the matter as yet. To date there has been no response from MIWAY. I have to constantly follow-up. Is this how MIWAY clients are treated? Does MIWAY take months to pay a claim? There has been no response received to email correspondence to date.
131 replies
38 months ago
Mistreatment of Loyal Customer
I have been a loyal customer for over twenty years. Recently I experience such mistreatment that I am considering changing banks. I dont always draw cash at the tellers and had to due to unfortunate circumstances. Upon entering Mall of the South Standard bank, I was told that I should use the atm but when I requested to use the Tellers the lady at enquiries directed me accordingly. The teller inform me that he could not assist me as its the policy of the bank that only withdrawals of R10 0000.00 are allowed. Thereafter I requested to see the manager but I was told that I will be assisted however there would be a penalty fee for drawing the cash. I was charged R300.00. There are no signs in the branch stipulating that tellers will not assist withdrwals nor limits of these withdrawals. Furthermore a standard bank staff member completed a deposit of R600.00 at the tellers. South Africa is known for its crime especially ATM theft. Why should customers be penalize for choosing the way we draw our money? Standard bank should place proper signage if the bank chooses to not provide a service to its customers
56 replies
39 months ago
Milpark: Unethical and Uprofessional Institution in SA
Its been two weeks now and I am still awaiting a refund of my money. Confirmation that the refund will be processed was sent last week. All information was submitted but no fund received. The remark which was supposed to take 15 days is now almost a month and no confirmation or results therefore. Milpark does not have management which takes accountability or responsibility. There is no escalation on matters.
132 replies
39 months ago
Milpark: Unprofessional & Disappointing Institution in SA
Milpark is an unprofessional institution which do not respect its students. November 2022 I completed an EFT for registration in 2023 but there was no registration which took place by 2023. Thereafter I requested that my registration be cancelled and refund of my registration money due to several issues with a Business Ethics course 2022. After sending a request for a refund. Student support and student services refuse to assist me and kept on delaying the process for the refund! This is due to NO escalation process at Milpark. The only contact a student has is with student stupport. After sending the email request of cancellation and refund for money paid. Loraine Hina sends me a request of cancellation fee that I must pay 40% of my money. Lorraine has been sent several emails and I have spoken to her but she refuses to assist me with a refund of my money! The manner that this issue has ben treated is unethical. Although registration did not transpire Milpark would like to take 40% for of my money!!! Milpark has to date not taken taken responsibility nor accountability for mistakes on their side.
923 replies
66 months ago
Unfair Treatment of a Policyholder!
I logged a claim on the 18th of November. I tried calling several times and there was no answered to the call. I had to resort to completing an online claim form on 18th of November 2020. I have not had a response as yet. The following are reference numbers 1267554 and 1267556. This is not the first time that I had to endure this painful experience when logging a claim with your company either. When Miway advertised about reduction in premiums. I contacted your company first the consultant was not trained thereafter it was mentioned that Retension would resolve the matter. It's now over two months and not resolved as yet. I received an email last night from your consultant at 19.30, stating she cannot get hold of me but yet an email was sent. I dont appreciate this as there are two contact numbers and email address on your records. My premiums go through every month but when I have to actually log a claim there always seems to be an issue!
56 replies
66 months ago
Unfairly treated
I went into the Glen Marais branch to put a stop order on a virgin active debit order as membership was cancelled. I paid a fee for this stop order and today I see that the debit order has gone through. I am a pensioner i cannot keep on going into the branch and reversing this debit order. Last month I waited over two hours for assistance.
0 replies
Review Distribution
5 Star
1 (1.7543859649122806%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
56 (98.24561403508773%)