KH
Khaliel H
Active since Oct 2016
95
Reviews
0
Industries
Reviews
95 reviews4 months ago
Terrible Service
Requested a small reversal from an incorrect charge on my credit card, and the staff referred me to a third party. As usual no help to the customers
56 replies
9 months ago
Daylight ******* !
You keep adding charges after I paid you. Terrible, you have a debit order so why the *******.
106 replies
14 months ago
No help and poor service no help from complaints
image Hello KHALIEL AHMED HOOSAIN Thank you for taking my call. I hugely appreciate your patience whilst I was resolving this matter for you. As discussed on the phone, we unfortunately cannot assistance and you’ll have to reach out to Travel Insurance Consultants. There details are as follows: www.tic.co.za Contact Number: 0860 100 484 Office hours:(GMT +2) Mon Tue Wed Thur Fri: 08h00 - 17h00 I realise my feedback is not the outcome you wanted and am truly sorry. Whilst the case is now closed from our side, if you want to take this matter further you have the option to refer the case to the National Financial Ombud Scheme of South Africa. Details of National Financial Ombud Scheme: Telephone Number +27 860 800 900 Email info@nfosa.co.za Website www.nfosa.co.za Details of FAIS Ombud: Telephone Number +27 12 470 9080 Email info@faisombud.co.za Website www.faisombud.co.za The complaints handling process explaining how disputes will be resolved between Capitec and you, is available at www.capitecbank.co.za/. Regards, Calino Van Der Ross Consultant: Complaint Management Complaint Services A close-up of a logo Description automatically generated T +27 21 941 2024 M +27 86 088 88 38 GPS 33°54’3.7” S 18°37’27.1” E BSE Building, 89 Voortrekker Road, Bellville 7535 image thread::KwrYORJYKLqwRP4s9dPzERQ::
53 replies
15 months ago
Bad Service and Lies
Lies and bad service. You said I have automatic policy on my credit.I was then told you back date it.But you give me the FNB forms and your helpdesk says you don't back date. Sort out my claims Xolile and team from TIC Capitec
53 replies
15 months ago
Lies and Terrible Service
Lies and bad service. You said I have automatic policy on my credit.I was then told you back date it.But you give me the FNB forms and your helpdesk says you don't back date. Sort out my claims Xolile and team
0 replies
29 months ago
Terrible Pannarotis
You make me wait 75 minutes and don't even ask if we want drinks. No manager comes to check. Another lady waited 1 hour for her drink. Waiter Emihle was poor, told us 7 minutes and then 30minutes later we left. I have been a customer for 15years. Where is Shamiema and the old man. Then to make matter worse a manager Sisanda called me yesterday and promised to email me and call me, still no email or call. The store was not even full change the staff. I want the owner to call me.
0 replies
29 months ago
Terrible service and bad polices
Why did you remove Finrite from Edgar's cellphone insurance. They Sahav are terrible and want to give me. cheap phone and charge me R3000 difference for a A34 Samsung when Edgar's sells it for R5600 and I am insured for R5000. Please help me out I have complained and given them options but they do not consider the customer.
0 replies
29 months ago
*********
I dealt with Finrite for years and got a replacement phone even for more than insured for. You want to give me an inferior phone. To make matters worse for a Samsung A34 you want to charge me more than Edgar's price.I had a dual network and now you want to give me locked phone. This is *********. Please sort this out.
285 replies
34 months ago
*******
You increase my cellphone insurance by over 50%. Your call center said I must complain. Terrible, I have not claimed in 4 years. I am a Edcon customer
53 replies
Review Distribution
5 Star
24 (25.263157894736842%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (1.0526315789473684%)
1 Star
70 (73.6842105263158%)