Active since Oct 2016
6
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Reviews
6 reviews70 months ago
Poor Customer services
I have been staying in one of the premiers of Trueprop in Randburg 352 corner Oak and Dover , apartment on oak, and i moved out end of June 2017. When applying for a new lease the agency had advised me that the above company has blacklisted me for not paying yet and still owe them still to date, according to the system. I had moved out of the premiers 3 years ago and no one had even made contact with me, my work email address and contact remained unchanged. This is so unethical were company exploit us as tenants and when i left the premiers i had official served my one month notices, on one of the documentation that i had received from the company/summons of arrears due which someone fraudulently initial it on my behalf, i am not able to get approved for my new lease. Honestly speaking this is bull and they claim that they made contact with me and no luck. What **** me the most is i am not able to get a company of my last email advising the company of my notice. No one wants to take accountability and my rights are being exploited and i will be taking this better to the ombudsman for further assistance since my rights are being violated.
0 replies
80 months ago
Worst experience
On the weekend of the 6th until 8th September, we had book on the above lodge as a hiking group. Firstly the lodge only offered on toilet paper room per chalet, hoping that on the next morning they will added but we had to go to the nearest garage to buy our own. Second Saturday evening we had a borne fire and angry Afrikaans man came to interogate us asking who gave us permission to use his private place yet we were advise on checking in, we were ask to make sure we clean the place in morning. We were do traumatized hopin that he won't untie his pit bull. Overall experience I would advise anyone to hook there even at reception no one is visible.
0 replies
89 months ago
Poor Customer Services
The services that i received from the cashier at Jet Cresta Mall yesterday was extremely poor and she was rude. I was assisted by cashier- Relebohile i was told that the line was standing was for people with special needs, and i had more items i need to stand in a different queue, yet people who were behind me she had already assisted and i told to wait since she asked someone to look for an one pregnant and the end of the line, she advised that she only assisted ladies that are pregnant and showing and i should wait since i was pregnant and not showing. I requested to speak to the manager and i was told she's still busy and was didn't call her. i spoke to assistant manager- Mahlotsho and she advised me that she was not aware on those rules. The service are received was extreme poor and need an apology and someone to take accountability for this matter.
105 replies
94 months ago
Bad Services
On the 30th May 2018 I received an email advising me that my premiums will be increase, I responded and requested them not to increase. On the 06th June 2018 I had received an acknowledgement email from LAUREN DU PLESSIS – CLIENT SUPPORT CONSULTANT that it will be actioned . On the last week of June, I had than received an message saying my premium will increase, I called the call center and was advised it was processed. On the 24th July I received a confirmation message. To my surprise I was debited the new premiums. I am so irritated and requested someone to rectify this mess or else I will be terminating my policy.
106 replies
114 months ago
BAD CUSTOMER SERVICES
<p>On the 30th Septmber i requested for my contact to be suspected since i have moved back to durban and i wont be usinhg the gym facilities any more, i was requested to submitted my request in writting which i did.</p> <p> </p> <p>I have pick up that gym company is still deducting a full monthly membership fee yet i requested to freeze my account for 6 months.</p> <p> </p> <p> </p> <p> </p>
0 replies
114 months ago
POOR CUSTOMER SERVICES
<p>last week friday a purchase a fridge at ok furniture in Randburg saquare and i was told they are out of stock. that i can make a payment and someone will contact me by tuesday this week. i than patiently waited and when i call for answer and expected delivery time no one can give me a straight answer.</p> <p> </p>
0 replies
Review Distribution
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4 Star
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2 Star
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1 Star
6 (100%)