Active since Nov 2016
20
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Reviews
20 reviews41 months ago
Pathetic Fu!king Service
I was contacted by a MTN representative on 30/09/22 who assisted me with upgrading my contract number ending in 2523. I contacted the MTN business call centre on 03/10/22 as I no longer wanted the upgrade. I was advised that it will be cancelled. I have now received an invoice billing me for the upgrade and device which I have not received as yet. I have contacted the call centre numerous times querying the matter and have not been provided any relevant information. I am no being billed for a contract that I was advised will be cancelled and a phone i am yet to receive. UPDATE. To date I have not received the phone which I have been billed twice for and the contract remains active. Does MTN assist its customers?
0 replies
42 months ago
Bad service. upgrade cancellation
I was contacted by a MTN representative on 30/09/22 who assisted me with upgrading my contract number ending in 2523. I contacted the MTN business call centre on 03/10/22 as I no longer wanted the upgrade. I was advised that it will be cancelled. I have now received an invoice billing me for the upgrade and device which I have not received as yet. I have contacted the call centre numerous times querying the matter and have not been provided any relevant information. I am no being billed for a contract that I was advised will be cancelled and a phone i am yet to receive.
132 replies
43 months ago
Bad service
I made an online purchase using the Pick n Pay Asap app. An item was not available and I was shown an amended total. I contact customer support who confirmed i was not charged for the item. This was not true as I was charged for the item I did not receive and shocked at the lie from even their own customer support team. Please check your receipts as I may not be the only one this has happened to.
133 replies
46 months ago
Bad service
I recently migrated my fibre line speed to 50/25mbps. The line speed is slow. I contacted the Vodacom fibre call centre to migrate my service to 200/200mbps. I was advised only one migration can be done per month. I am now stuck on a slower speed and a service I do not wish. Upon requesting a cancellation I was advised that I will be bill for two months for the service i do not wish. I’ve dealt with 4 representatives from the Vodacom fibre contact centre who did help me and proceeded to put the phone down or transfer me back into the call queue. SR220720-149956. The experience was very frustrating and time consuming. I am still stuck on a slower speed for service I do not want. Please assist with upgrading my line speed to 200/200mbps.
402 replies
50 months ago
Bad service
I ordered food and when it arrived it was damaged. I did not take the order. My Ubereats account has now been disabled and i have not been reimbursed my funds.
0 replies
51 months ago
Bad service
This is the second time Vodacom has added an account to my credit profile without my knowledge. account . Account number I7955569. If this continues I will terminate my services!
106 replies
51 months ago
Bad service
The company is unable to deliver a parcel. DLNH9-R. Please use reliable delivery companies so those that are incompetent can be closed!
0 replies
51 months ago
Bad service
I recently purchased a sony party speaker online. The speaker i received was not new and was dusty, had many scratches and drink spills along the side. This is unacceptable from a reputable online store like takealot.com
0 replies
51 months ago
Drezzco.com not original products
I recently purchased 2 fragrances from the Online store. The products are not original and would be considered as fakes.
53 replies
52 months ago
Bad service
I requested a vodacom fibre 200mb line upgrade. I now have two accounts open (I7955569 & I7955505) and no upgrade. I have contacted the call centre and spent 40min with a representative that could not help me during the call.
106 replies
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20 (100%)