Active since Nov 2016
9
Reviews
0
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Reviews
9 reviews31 months ago
Worst communication and attitude toward buyers
They have no interest in communicating, I was dealing with an agent - Felicity who repeatedly would not get back to me and change plans we made to view a house that is listed for sale. Her general attitude was filled with excuses when I told her to leave the viewing. I can understand the circumstances, but does it really justify not giving proper feedback and communication? When I called to complain to the agency twice - after they took down my number incorrectly I dealt with Reneé, who had an even worse attitude and sense of entitlement. "All I can do is apologize." So lovely if it was actually sincere. Their values mention the below, and yet they themselves do not follow it: We are professional and: • Will be available to take a call or will call back on every message. • Will respond the same day, we have sincere interest in your contact. • We are knowledgeable and well informed about our area, the market and all aspects of property sales and rentals. • We are honest and transparent in all our dealings with buyers and sellers.
0 replies
34 months ago
Deducting money after cancellation
Wrongfully deducting money from my account after cancellation. I have called twice, waited more than 7 business days, and get told that they haven't received my router yet when it was collected on the 6th already. My patience with Rain is running out. Ref no - 7942626 CCD courier ref - 73143
106 replies
63 months ago
Rude call agents
Call center agents put the phone down on customers when you ask them to explain investment options. Is it that difficult to invest with fnb?
112 replies
97 months ago
Identity fraud
I have been receiving emails and messages about an application to open an account in my name. It seems like someone is trying to commit identity fraud. I have not had any contact with Telkom about opening an account.
106 replies
103 months ago
Debit Order Theft
I cancelled my policy mid October and they still deducted the debit order from my account.
0 replies
107 months ago
Stop contacting me
<p>Hi Mone. You are overdue for an eye test at Spec-Savers. SMS Yes to book an appointment & get up to R1500 off your frame or lens addons. T&Cs</p> <p> </p> <p>For the 8th year in a row you people have been spamming me with your emails and sms's. </p> <p> </p> <p>I have asked you remove me multiple times! DON'T CONTACT ME! </p>
56 replies
107 months ago
Want my business but can't spell my name right?!
<p>Hi Mon, Andriehet Van Niekerk chose you to receive a promotional gift from us. Please expect a quick call today as we urgently need to get your details. Regards, Platinum Life</p> <p> </p> <p>This was an sms I received just before a consultant called me. You are unprofessional and DO NOT CONTACT ME EVER AGAIN. </p>
56 replies
112 months ago
Unauthorised debit order
<p>Last night an unaothorised debit order was deducted from my Absa account. I called the helpline who then reffered me to the fraud line- who told me that they don't deal with this type of fraud. This morning I've spent over an hour on the phone with Absa to try and find out who debited my account. They keep on putting me through to Absa Bereu who then tell me they can't help and tranfer me back to general inquiries. This is fraud!</p>
56 replies
115 months ago
Service
<p>A month ago I made a general inquiry to find out what my waiting period is. No one has since contacted me. </p> <p> </p> <p>Also my medical aid card hasn't arrived yet, since May. </p>
56 replies
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5 Star
0 (0%)
4 Star
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3 Star
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2 Star
1 (11.11111111111111%)
1 Star
8 (88.88888888888889%)