MH
Michelle H
Active since Nov 2016
12
Reviews
0
Industries
Reviews
12 reviews6 months ago
MTN continues to abuse its clients!!!
I phoned mtn a month ago to cancel a contract with mtn, after waiting for about an hour for an operator to answer. Guess what, I got a call again from MTN, asking me if I would like to upgrade to a 24 month contract as they have no record of the cancellation. And another inflated account today! What more can i do to cancel this contract? Does anybody out there know so I can be informed?
0 replies
7 months ago
Good luck if you want to cancel a contract!!!
I am actually feeling so abused by MTN right now, it isnt funny at all. I have been trying to cancel a contract for months, but I cannot get through to the number they insist one has to phone. So I have gone into their stores, phoned customer care etc, but they insist one has to phone 135, which I have done. This number gets answered quite quickly but then one gets transferred to the cancellation number, and it is here that you are on your own. I have literally been holding on for more than 30 minutes and still the phone does not get answered! Be very careful when you go into a contract with MTN, it will be virtually impossible to cancel!
0 replies
9 months ago
STAY AWAY from useless Sanlamgap cover.
If you need gap medical cover, avoid Sanlamgap for your own sanity. Months and months after the claim was submitted, I am told every month they are assessing the claim. The claim was submitted in April 2025, it is now almost the end of July 2025. There is no excuse for this level of ineptitude and frankly complete lack of respect for their customers. They behave like this because they can, simple! I'm out of here, waiting for the cancellation form to hit my desk!
106 replies
10 months ago
Sanlam Gap Cover is an expensive and inconvenient joke!
I have Sanlam Gap cover and it is a joke! I have been a member and paying for probably about 10 years, a very long time anyway. This year I had the first claim for a small procedure that was done. The procedure was done on 29 Jan 2025. I submitted 2 claims, one for an anaesthetist and one for the dr who did the procedure. Sanlam claims that their turn around time for claims is 10 business days. That is a blatant lie. The anaesthetist got paid 6 weeks later and the dr's claim was submitted on 1 April 2025. When I called yesterday to find out about the payment, I was told the claim was not captured yet. So more than 2 months later after submission and unless I phoned, Sanlam would have been unaware of this outstanding claim. Throughout the process there has also been no communication, other than, we have received your claim. I cannot recommend Sanlam, in fact I would recommend stay far away. There are many other companies offering gap cover and it may be time to explore those going forward!
159 replies
34 months ago
MTN is hopeless
I opened a contract for my mom, on my name. This was almost a year ago. To date I am still trying to pay her account online. I have been to the MTN stores countless times, but to date I have not had anybody correctly arrange for me to receive the invoice on my pc. Yesterday a person from MTN phoned me, and telephonically gave me the ref I should use when making payment, yet when I enter this ref, the MTN system does not recognise it? What is wrong with MTN? if you wish to be frustrated beyond measure, then go ahead and enter into a contract with MTN.
0 replies
35 months ago
Avoid this company if you value your sanity!
Avoid! Worst customer service, no accountability, problems every day of the week!
0 replies
38 months ago
FNB wont answer questions on unauthorised access to my business account
I have a business account with FNB and this was started about 10 years ago. A couple of years ago I went into a printer contract with SHARP and the finance was arranged with WESBANK. Since the contract started with the printer company, I have receive sporadic service from Sharp and have as a result paid for the contract to WESBANK as and when I received the support from SHARP. I notice Wesbank has since accessed my FNB account, 3 years after Printer contract started, and loaded a CAR finance account on my FNB Account? How is this possible when my relationship and account with FNB does not involve or include Wesbank? Are these 2 banks in cahoots and is our information and accounts not safe or confidential, but open to whoever wishes to load accounts and debit orders when the need arises? I have repeatedly put this question to FNB but they are quiet, NO ANSWERS ARE FORTHCOMING. Do you have something to hide FNB? Because you can obviously not undo what you have already done?
106 replies
41 months ago
Silversands is a waste of time, you will never win here
This site is dying and have fewer players every day. Dont play here, you will lose everything you play. Used to be an OK site, now it is just a waste of time. Not fun at all, especially if you are one of like 10 peole playing at any given time. Other sites will have like 1000's poker tables open at a time, you are lucky to get 3 open on SS. Waste of time, they should move on and do something else!
0 replies
48 months ago
Sharp Office Automation are a bunch of Crooks who promise the earth but deliver nothing!
If you ever consider going into a lease for a printer/scanner, avoid SHARP at all costs! It is the worst experience I have ever had with non performance and literally stealing money from a client. I was approached by a Sharp Representative to enter into a 5 year lease for a Printer/Scanner contract. This lease started 3,5 years ago and runs until August 2023. At the end of the 3rd year, the printer stopped working, was removed from our office and was only returned about 3 months later, but is still not functional. As a result I have had to replace the printer with another one as we cannot use the contract printer. I begged and pleaded with the Sharp person to fix the machine as I am now paying for 2 printers, and the contract printer is excessively expensive, being about R1700 a month. To no avail, I receive sympathetic"" replies to whatsapp messages from the Sharp service provider, which is complete nonsense, they dont care and do not pitch up to sort the printer out. After months of receiving no service, I stopped the debit order to Wesbank (who provided the finance) , as I have no other recourse. So this is what Wesbank does: they load the outstanding amount owed until completion of the printer contract onto my FNB bank profile as "Vehicle Finance". I did not give permission for this "Vehicle Finance"to be loaded on my banking profile. This is obviously to force me to pay for a service I do not receive. Why does Wesbank not follow up with the Sharp service provider, instead of punishing me because I do not wish to pay for a service I am not receiving. Why is Sharp Head Office not getting involved. They are happy for these so-called representatives to sell a contract to unsuspecting clients, the service provider gets paid upfront for the printer and must then maintain the printer for 5 years. That arrangement in itself reeks of problems, what happens if this service provider leaves or fails to comply with the contract (which has now happened). Sharp head office walks away and are not interested. So everybody wins except the customer who must continue to service a contract for a printer but there is not a functional printer in sight. Sis, Sharp you are a bunch of crooks and this unethical conduct of yours will catch up with you sooner or later!
0 replies
48 months ago
FNB treats their customers with Disdain!
FNB likes to treat their customers with Disdain! I was approached by a Sharp Representative to enter into a 5 year lease for a Printer/Scanner contract. This lease started 3,5 years ago and runs until August 2023. At the end of the 3rd year, the printer stopped working, was removed from our office and was only returned about 3 months later, but is still not functional. As a result I have had to replace the printer with another one as we cannot use the contract printer. I begged and pleaded with the Sharp person to fix the machine as I am now paying for 2 printers, and the contract printer is excessively expensive, being about R1700 a month. After months of receiving no service, I stopped the debit order to Wesbank (who provided the finance) , as I have no other recourse. So this is what Wesbank does: they load the outstanding amount owed until completion of the printer contract onto my FNB bank profile as "Vehicle Finance". I did not give permission for this "Vehicle Finance"to be loaded on my banking profile. Why did FNB allow this to happen. I am a FNB client and this does not mean Wesbank can use this relationship I have with the bank to force me to pay them for a service I am not receiving. I called FNB, was asked to log a complaint and to this day am waiting for a FNB person to contact me! Lesson learnt - FNB and Wesbank work hand in hand to bully and punish their customers! This is obviously to force me to pay for a service I do not receive. Why does Wesbank (and FNB) not follow up with the Sharp service provider, instead of punishing me because I do not wish to pay for a service I am not receiving. There should be some accountability by Wesbank and FNB, not just go into partnership with the likes of Sharp and then walk away when their business partner reneges on the contract. I am happy to pay but not when I am not receiving the service promised and all Wesbank does is sit at the other end, with the cupped hand waiting to get paid regardless! Bullying tactics in the extreme!!!
208 replies
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