Active since Dec 2016
I worked for them. Never start with Te**** You have to stay on the expensive product for the rest of your life or else you will pick up double your weight that you lost. The reason Hannie is the face of TenaZ is because she gets the product for free every month. NEVER EVER INVEST in the business either. Sanet still owes me +-R50 000 after 2 years that I bought in to the business, because I thought it would be a good idea. Obviously a very bad choice!!! She does not worry about any lawyers sending her demand letters.
I submitted my claim via the OUTSURANCE App and had to request an agent to call me. I literally pressed the submit button and then my phone rang and it was OUTSURANCE calling me back. We sorted the claim out in less than 5 minutes on Friday and the money was paid out on Saturday evening! Excellent and fast service!
I am crazy about Te Fraai Diena shoes and the quality is amazing! Money well spent. Speedy service as well. Will not easily be persuaded to switch to another brand with such a large variety of styles to choose from.
We have had one hectic holiday. From my car radio braking before we leave, then my car (after we had it checked the Friday before we left) breaking down on the way to our holiday destination, then our caravan’s wheel coming off smashing through the caravan the next day and then a person crashing into the side of our family bus on the 24th of December(the driver thought my husband was turning and took a chance to speed over the road - my husband tried to miss him, but with no success). Through all of horrific incidences, we had the greatest service by OUTsurance! They are amazing, quick and goes the extra mile. Not once with any of our claims did we have a problem. From getting a flatbed(3 times may I remind you - the car, then the caravan, then the car again), to helping us with a rental vehicle and getting it upgrade to a family bus so that we could get all our belongings that use to be in the caravan back home with a big trailer, to just checking to see if we were ok, were they rude or irritated or “not you again” kinda attitude. I would also like to give a consultant a 100% service award 🥇 Our consultant with most of these incidences in December, was Martika van Vuuren that went out of her way to just make things run smoothly and giving us not only insurance advice and support, but also motivating us to keep our heads up! Reminding us that we as a family were still alive(things could have been so much worse) and that this was what mattered most. To anyone who has anything bad to say about OUTsurance, I will be able to have a positive story that will quite them. WELL DONE OUTsurance!!! You will always be our NUMBER ONE insurance company! We literally trusted you with our lives!
Vodacom does not even deserve a 1 Star - more like minus 100 stars! So...it feels like the only time I have to write a review on hello peter, is when we have to do upgrades with Vodacom!!! I honestly do not know why we keep on falling into this trap. We should just move to new providers! But no, loyalty is a ******. We upgraded not 1, not 2, but 3 contracts on 23/12/2020 and have received 1(incorrect colour by the way, that they would have picked up within 5 working days - still hasn’t happened - so we just started using it as there was a crisis) and just to find out today that the original agreement on that line has not been met, when I phoned to query the other 2 phones still not received. We went so far as to have the calls tracked and listened to(it was sent to our closest Vodacom shop vis e-mail). I phoned on the 25/02/2021 again, as the stock would be received the following week to confirm all 3 contracts. I had been following up with numerous calls... Today when I phoned again to follow-up I was told that they could not give the same prices and discounts as they were now not valid anymore!!! So please tell me, how is that fair to us as consumers? They don’t deliver the stock after we agreed on certain packages and because THEY AGAIN DID NOT DELIVER WHAT WAS PROMISED, WE HAVE TO SUFFER!!! Best part is, it is now escalated to back office and will take 1-5 working days!!! #VODACOM YOU SUCK!!! #VODACOM HAS NO CUSTOMER SERVICE #VODACOM DO YOU EVEN KNOW THAT THEIR IS A CONSUMER ACT??? #VODACOM WORST SERVICE EVER
Do not EVER consider to fly with Mango! We booked flights with them in March for a sports tour for my child, but because of Covid-19, the tour was cancelled. They gave us vouchers for the flights, but after numerous e-mails to a team leader Akhona Nkwezi and then the manager Wallie Veldtsman, explaining that we are not regular flyers and that the vouchers meant nothing to me and I would like a full refund as it was due to a worldwide pandemic and I am not going to use the vouchers, he said they can only refund me 50% of the amount! Other airlines gave a full refund, even the AirBNB house gave us a 100% refund! I really feel it’s unfair that I should be penalised for this!
DO NOT, I REPEAT DO NOT take out a contract with Vodacom. Worse service ever! And when you give them a poor rating on their after call survey, they just block you. I've been trying to renew contract(I have been a client since 1994) with them since January 2020. After numerous calls, they finally give me a deal. On the 26th of Feb. a lady calls to confirm the deal. After they still haven't added the extra data, she says she'll phone me back....still no call back...it's end of March now. I have phoned more than 20 times after holding for longer than 30 min. a call. Still no joy. But they have the nerve to phone me to find out if I want insurance from then...ON WHAT PHONE??? I was informed after 6 calls today that the new contract is active from 1 April...how is that possible if I have not received a phone or confirmed any deal!
I reveived a pair of shoes on time that where not the way I thought they looked(the material made the shoes look different). Kim went out of her way to get me a pair of shoes that looked similar and delivered them within a week. I love their quick response and great service! Thank you
<p>When trying to make use of McDonald 's delivery service they always have an excuse of the branch is on hold! Why have the service then if it is non-existent and NO delivery is taking place? We just accept bad service in South Africa as normal and that is why the word 'service excellence' is starting to have no meaning to us! </p>
<p>When trying to make use of McDonald 's delivery service they always have an excuse of the branch is on hold! Why have the service then if it is non-existent and NO delivery is taking place? We just accept bad service in South Africa as normal and that is why the word 'service excellence' is starting to have no meaning to us! </p>
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