Active since Dec 2016
13
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Reviews
13 reviews3 months ago
Worst company ever
If I could rate this useless company 0 stars, I would. It has taken over a week for my parcel to arrive and to this day I am yet to receive it. The tracking says it has been out for delivery since Wednesday. Between Makro and value, I don’t know who is more ***********. It’s pretty much theft at this point
0 replies
4 months ago
Disgusting
Disgusting!! I placed an order on the 18th of December, item was meant to arrive the 23rd of December. Till today I have yet to receive my order. I phone daily. Value express has pretty much lost my parcel and Makro has no idea where it is!!!!
168 replies
20 months ago
*******
2 MONTHS LATER AND STILL NO REFUND. Its ALWAYS being escalated to finance and NO ONE Gets back to me. The manager SALOME is useless, emails go unanswered, this has become a case of THEFT!!!
53 replies
21 months ago
PATHETIC
After messing up my Mandela Day donations order, and having to cancel it, 2 weeks later and I AM STILL WAITING FOR MY REFUND!! I call the call center everyday and all they can tell me is "its been escallated". When I contact the chat option on the website, the agents simply end my chat. I am BEYOND shocked at the POOR excuse of customer service I have received!!
112 replies
21 months ago
WORST CUSTOMER SERVICE
Honestly one of the WORST customer service ever. They constantly mess up orders which causes HUGE delays. Customer service agents are sarcastic and lazy
172 replies
22 months ago
IMOPOSSIBLE TO CANCEL
I have been trying to cancel and have gotten nowhere! I have called everyday and am always told that due to the high call volumes, RAIN will call be back but they NEVER do. The cancellation button has been deactivated on the website, so they almost FORCE you to stay with them. I WANT TO CANCEL MY RAIN IMMEDIATELY
742 replies
23 months ago
Failure to cancel
I have been trying to cancel and no one has gotten back to me. I do not want to continue your services from June, why is it so hard to cancel???!!!!!
159 replies
24 months ago
*******
I am absolutely disgusted in the customer service I have just received. Money disappeared from my account, and the consultants peg it down to an accumulation of interest, but the statements do not lie! What a bunch of lazy *******
159 replies
24 months ago
Terrible
Terrible connectivity and I am not happy. I have been trying to contact them to cancel for days now and I have been ignored!! But they are quick to call you when you first sign up
159 replies
34 months ago
S C A M
Definitely a **** - they are not listed on the NCR, even though they claim to be. No legit financing institution would ask for upfront fees. All of these "5 star" reviews are all from **** profiles.
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
13 (100%)