Active since Dec 2016
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88 reviews3 months ago
No Feedback at all!
Morning, I have whats ap, emailed and also tried to get any information. Just NO feedback or phone call. 14 Jan 2026 at 08:40 WEELEE 3 buckled rims and tyres not right **Subject: Disappointing After-Sales Service Experience** Hello Peter, I wanted to share my experience regarding the customer service I received after purchasing a vehicle. At first, the sales team was fantastic and made the buying process enjoyable. However, my experience took a turn when I needed support after the sale. I bought my car on December 8, and I was thrilled with my purchase. Everything seemed perfect, and there were no issues indicated on the computer regarding the tyres. Unfortunately, after washing my car a couple of weeks later, I discovered damage to the rims and tyres. When I brought this to the attention of the dealership, they refused to take responsibility for the rim and tyre damage. In an effort to resolve the issue, I took my car to Tiger Wheel and Tyre. They provided a report that revealed three buckled rims, which significantly differ from what the Dekra report showed. I’ve also received conflicting information between the Dekra and Tiger Wheel reports regarding the tyre condition. Upon seeking repairs, I was quoted for replacing the three buckled rims and two tyres, highlighting the visible damage. However, the management of the dealership has shown no willingness to assist or take accountability for the situation. I even reached out to Weelee for support, but they have been unhelpful and have not responded to my follow-ups. It’s disheartening to see that prior reviews have indicated similar issues with Dekra reports being fabricated. I cannot accept that I'm left with a car that has three buckled rims and damaged tyres, and the dealership is unwilling to work toward a solution. I’m sharing this experience in hopes of raising awareness about the lack of after-sales support. I believe that customers deserve better treatment and accountability from dealerships. Hopefully Weelee will sort this issue quickly. And revert back. Unhappy customer Reply (1) Weelee’s reply 14 Jan 2026 at 09:50 Hi Liezl, Thank you for taking the time to share your experience with us. It’s disheartening to learn that the after-sales service did not meet your expectations following your vehicle purchase. We will escalate the matter accordingly and revert back to. The Weelee team
112 replies
3 months ago
WEELEE 3 buckled rims and tyres not right
**Subject: Disappointing After-Sales Service Experience** Hello Peter, I wanted to share my experience regarding the customer service I received after purchasing a vehicle. At first, the sales team was fantastic and made the buying process enjoyable. However, my experience took a turn when I needed support after the sale. I bought my car on December 8, and I was thrilled with my purchase. Everything seemed perfect, and there were no issues indicated on the computer regarding the tyres. Unfortunately, after washing my car a couple of weeks later, I discovered damage to the rims and tyres. When I brought this to the attention of the dealership, they refused to take responsibility for the rim and tyre damage. In an effort to resolve the issue, I took my car to Tiger Wheel and Tyre. They provided a report that revealed three buckled rims, which significantly differ from what the Dekra report showed. I’ve also received conflicting information between the Dekra and Tiger Wheel reports regarding the tyre condition. Upon seeking repairs, I was quoted for replacing the three buckled rims and two tyres, highlighting the visible damage. However, the management of the dealership has shown no willingness to assist or take accountability for the situation. I even reached out to Weelee for support, but they have been unhelpful and have not responded to my follow-ups. It’s disheartening to see that prior reviews have indicated similar issues with Dekra reports being fabricated. I cannot accept that I'm left with a car that has three buckled rims and damaged tyres, and the dealership is unwilling to work toward a solution. I’m sharing this experience in hopes of raising awareness about the lack of after-sales support. I believe that customers deserve better treatment and accountability from dealerships. Hopefully Weelee will sort this issue quickly. And revert back.
56 replies
5 months ago
discovery insure I'm disgusted
Extremely disappointed with Discovery Insure – refused valid portable possessions claim & shocking service Review: I have been a Discovery Insure client for years, but my recent experience has been nothing short of appalling. In 2024 I amended my all-risk/portable possessions cover. I originally had a gold chain specified. I exchanged the chain at a jeweler for a gold bracelet of the exact same value. The jeweler completed all the required forms, valued and photographed the new bracelet, and submitted everything to Discovery Insure for approval. Discovery signed off and approved the change – I still have the correspondence. A few months later the bracelet was ******. I lodged a legitimate claim with all supporting documents, police case number, proof of ownership, the original approval from Discovery, everything. Discovery rejected the claim, saying the item on the policy is still listed as a “chain” and not a “bracelet”. Despite the fact that THEY approved the substitution months earlier! They are now refusing to pay out and have pushed me into a formal dispute. To make matters worse: The call Centre (0860 751 751) is unreachable. This morning alone I was cut off 4 times after being on hold for over 20 minutes each time. No one answers, no call-back, nothing. In November 2025 my premium was R2 640.95. In December 2025 – with NO claims paid, NO changes to my policy, and my car only depreciating – they increased it to a shocking R4 372.92. That’s a R1 732 increase in one month for absolutely no reason. This is not the service I expect from a company that markets itself as premium. Refusing to honor a claim they themselves approved, impossible to contact, and unjustified premium hikes – I am beyond disappointed. Discovery Insure, please explain and urgently resolve this. I look forward to a proper response. Disgusted long-term client
106 replies
9 months ago
Thank you BFW Metering
⭐⭐⭐⭐⭐ Exceptional Service from BFW Metering – Berchia, Jan, and Dougie Shine! I recently had the pleasure of working with BFW Metering, and I can’t say enough about the outstanding service provided by Berchia, Jan, and Dougie & Nico. From start to finish, their professionalism, expertise, and dedication made the entire experience seamless and stress-free. BFW Metering’s commitment to precision truly lives up to their slogan. Berchia was incredibly knowledgeable, guiding me through the process of selecting the right prepaid metering solution for my property. Her attention to detail and patience in answering all my questions made me feel confident in the choices we made. Jan’s technical expertise during the installation was remarkable – the setup was quick, efficient, and flawlessly executed. And Dougie? His friendly demeanor and proactive communication ensured everything ran smoothly, from scheduling to follow-up support. What sets BFW Metering apart is their holistic approach. They didn’t just install a meter; they provided a tailored solution that perfectly fits my needs, with clear explanations about tariff options and system management. The prepaid system they installed has been a game-changer, giving me peace of mind with no surprises on my electricity bills. I also appreciated their responsiveness and genuine care for customer satisfaction. Every interaction felt personal, and it’s clear that Berchia, Jan, and Dougie take pride in delivering top-notch service. BFW Metering’s reputation for reliability and professionalism is well-earned, and I highly recommend them to anyone looking for metering solutions done right. Thank you, BFW, for exceeding my expectations
0 replies
23 months ago
Nedbank refuse to assist.
Subject: Complaint Regarding Policy Bondibility Issues with Nedbank Dear Hello Peter Team, I am writing to bring to your attention the distressing situation I have encountered with Nedbank regarding my policy bondibility. Despite my debilitating health conditions, including paralysis, lupus vasculitis, and peripheral neuropathy, Nedbank has refused my claim citing a previous lupus diagnosis, disregarding the current complications caused by COVID, such as vasculitis and neuropathy. This denial has left me in a vulnerable position as I await two pending operations and struggle to cover expenses while on disability since August 4, 2022. Despite extensive discussions with Nedbank representatives, including Riaan Pattinson, Deon Brown, and Theressa Jenkins, and providing reports from 25 medical professionals, the assistance I urgently need has not been forthcoming. The financial strain is exacerbated by the fact that Nedbank continues to demand payments for a house that remains unfinished, without offering any meaningful support. This ordeal has placed immense burden on me, both financially and emotionally. I implore Nedbank to reassess my situation with compassion and understanding, considering the unprecedented health challenges I am facing. I seek fair treatment and the support necessary to navigate this difficult period with dignity and peace of mind. I appreciate your attention to this matter and hope for a prompt and satisfactory resolution. After being a client 20 years plus you expect a bit more? Sincerely,
0 replies
29 months ago
Thank you
Subject: Exceptional Customer Service at Montana Nedbank Branch Dear Nedbank, I am writing to express my sincere appreciation for the outstanding customer service I received from Ian Knoesen at the Montana Nedbank branch. Ian went above and beyond in providing assistance during my recent visit to the branch. His expert knowledge and unwavering professionalism were evident throughout the entire process. Ian took the time to thoroughly understand my specific needs and patiently guided me through the various options and solutions available. Not only did Ian demonstrate exceptional competence in addressing my concerns, but he also exhibited a genuine commitment to ensuring my satisfaction. His courteous and attentive manner truly made a positive impact on my overall experience. I am deeply grateful for Ian's extraordinary dedication to customer care, which far exceeded my expectations. His exemplary service reflects greatly on the Montana Nedbank branch, and I feel privileged to have been assisted by such an outstanding professional. Please convey my heartfelt thanks to Ian Knoesen and the Montana Nedbank branch for consistently upholding the highest standards of customer service. Sincerely, Liezl Westenraad
0 replies
35 months ago
Bad Service
Good day About two months ago i queried a box missing. And after that all emails calls no answer. The same happened with package 2 they do t take responsibility or phone back as promised. Last manager that phoned promised a call back 3 weeks later nothing. And the sad thing we use them daily.
0 replies
39 months ago
Since 28 November 2022
Since previous hello Peter. 28 November 2022. My car still at BMW Montana and Discovery Insure, has not updated me or sent a assesor as promised. 2 months plus 😳 No calls, emails, updated nothing?
264 replies
41 months ago
URGENT PLEASE BEEN 17 DAYS
Dear Discovery, I always get great service from you. I have phoned since Monday 28 November. I have been complaining since last year regarding my car and making a noise. My car has been standing at BMW Montana for 16 days without one call to them no assesor and 20 people later. No response. And they are closing which means I have no car december???? Please get back to me and can I have feedback PLEASE i have been phoning daily and even the teamleader can not reply or assist? This is unacceptable
60 replies
42 months ago
Thank you Candace L Tozios
Dear Discovery Life, I have been a client for many years. My medical aid, life as well as investments and insurance is with Discovery! I am always pleased with your service. Thank you for going the extra mile, always going out of your way to assist. Thank you Candace L Tozios for taking time, and calling me back. Thank you for friendly service!!!! For going the extra mile. Being so professional and assisting right away. Thank you for great service.
132 replies
Review Distribution
5 Star
13 (14.772727272727273%)
4 Star
1 (1.1363636363636365%)
3 Star
0 (0%)
2 Star
15 (17.045454545454547%)
1 Star
59 (67.04545454545455%)