Active since Dec 2016
7
Reviews
0
Industries
Reviews
7 reviews24 months ago
I called in to cancel due financial reasons
I called in to cancel due financial reasons. The agent was very understanding and was open to discuss a tailor made pricec which I can afford. She was had good product knowledge and was very professional
53 replies
26 months ago
Despicable service from Renault Northcliff
I booked my car in for service at Renault Northcliff. I was promptly and very warmly assisted by Charmaine at the service department. Unfortunately Renault Northcliff was not a registered supplier/dealer with my service plan insurer. That is where the disaster began. They took more than 3 weeks to submit the necessary documents because they claim the accountant responsible was off sick. Instead of applying effecient management skills the manager at Renault Northcliff, Alexander Koen, was displaying poor workmanship by not offering an apology (at the very least) for the inconvenience caused and by trying to instill fear of withholding my vehicle until payment reflects in thier bank account. He carried on as if I was insured by an unreliable bogus insurance company. I have used Renault for service for more than 8 years and have never been met with such hostility. The inevitable happened, the supplier registration didn't happen yet Renault Northcliff felt it best to call me to book for a service even though they hadn't received clearance from my insurance. My car is at the dealership as we speak. I am sure Alexander Koen was more than happy about the outcomes. Sick communication, undermining behavior by Renault Northcliff. I will never take my car there ever again and I certainly don't recommend that anyone takes their car in for service at Renault Northcliff.
0 replies
26 months ago
Very efficient
Very efficient. Great product knowledge. Very friendly
58 replies
48 months ago
I would like to write a review about Mobicred: Zandile Zandile was great
I would like to write a review about Mobicred: Zandile Zandile was great. She answered all my question. She was clear and friendly
74 replies
53 months ago
My We Drive experien...
My We Drive experience handled by Kwandile Khanyile was fabulous and hassle free.
53 replies
71 months ago
Makro Online - Bedding
I made an online order on 26 April 2020 for 4 bedding items. Only 2 of the items were delivered. I call in tirelessly to find out were the rest of my oder is - Nobody seems to know. Each time I call I am either told that the order was dispatched however they don't know which courier company it is with or they make me hold until the phone is hung up or disconnected. I send emails which don't get responded to. This is my reference number 722707. I have spoken to many consultants- these are only a few of them: Richard, Precious Nkune. Ntebohiseng Sinindane and Nthabiseng Mokeke. Why can't Makro Crown Mines go to the floor, pick my items and resend my order? How difficult can it be? Disgusting service A ****ed off Palesa
105 replies
114 months ago
Disgusting service
<p>I am completely appalled by Cell C-Surance (FINRITE INSURANCE) service! it have been a month now since I have claimed from my insurance after losing my phone. I have to wait more than 20 minutes per call before Cell C-Surance (FINRITE INSURANCE) answer and then another 20 when they do answer and my claim is still not resolved. I need to make calls at least 3-4 times before I can be "helped" for each day I call. Cell C-Surance does not have a complaints number to call and the only email they have they don't respond to queries and complaints. what a ****ty experience I have been experiencing. I am actually disgusted by their service. I need a phone ASAP- do something!</p>
56 replies
Review Distribution
5 Star
4 (57.142857142857146%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (42.857142857142854%)