HR
Hannalie R
Active since Dec 2016
9
Reviews
0
Industries
Reviews
9 reviews8 months ago
Very bad and disappointing service received from Teljoy 6114962
Terrible service received from Teljoy Care Crew. Ticket raised 08/05/2025 ID 445175 to request assistance with faulty tv Hisense 70" Smart Ultra HD LED. Master Care Team came out to inspect the unit and promised to return the next day to repair my unit on site. MCT has a reputation of swopping parts from one unit to repair another so I didn't trust them to take the tv to their workshop. I insisted on Teljoy technicians themselves to collect and repair my faulty unit. Despite numerous emails, phones calls etc. I have still not received the repaired unit they eventually collected in July 2025. Technical Care Team, repeatedly promise to deliver and then don't pitch. No updates provided via SMS or Email. The premium I pay towards maintenance is an absolute waste. I've been a customer of Teljoy since 1998 and have rarely or ever requested assistance. This will also be the last time I ever enter into any agreement with Teljoy.
53 replies
19 months ago
Bad Quality Product
Blueberry ****ins. I opened the packaging and was shocked with the poor quality of this product. It was undercooked, oily and broken in pieces. My online order 125761629A refers. I immediately reported it Ticket 4614313 but have had no feedback or response from Checkers
0 replies
36 months ago
Excellent Service and Delivery
Excellent Service!! Quick response to enquiries, excellent order turnaround time and delivery. I highly recommend Marshalls Traditional Healthcare for your traditional healthcare requirements. Tel : 011 493-2007. Victor Nemukondeni Sales Manager. https://www.marshalls77.co.za
0 replies
36 months ago
Unprofessional Service
I app**** for a Consolidation Loan which Lin Cash Loan Pty Ltd which the business approved. I then got told to pay an upfront R 950 for loan registration. Next email requested an upfront payment of insurance R 2700. I requested information regarding the insurance company and a copy of their policy document. This was not provided. I informed the company that I was concerned and not comfortable with the process after phoning the landline and being told that I had the wrong number when I requested to speak to Paul Shepherd, I sent an email to request them to cancel the loan application and refund the registration fees and acknowledge receipt of my request but I have had no response. The upfront registration fees has also not be refunded. Lin Cash Loan (Pty) Ltd - apply@lincashloan.com - +27651019015 - Anna Wood – Processing Specialist LIN CASH LOAN (PTY) LTD | SA No. 1 Trusted Lender Tel +27 65 101 9015 | Fax +27 86 527 4642 | anna.wood@lincashloan.com | Flat 4 Sadc Street, 21 Middleburg, 1050 Paul Shephard Verification & Approval Dept LIN CASH LOAN (PTY) LTD | SA No. 1 Trusted Lender Tel +27 63 594 5428 | Fax +27 86 527 4642 | paul.shephard@lincashloan.com | Flat 4 Sadc Street, 21 Middleburg, 1050 Lin Cash Loan (Pty) Ltd is an Authorised Financial Services and Credit Provider Reg No. 2017/260779/07 | NCRCP No. 10380 | Physical Address: Flat 4 Sadc Street 21 Middleburg, 1050.
0 replies
39 months ago
Clientele Legal Protection when you need it.....what a joke!
What a waste of money, thinking I'd get legal support when I need it! I've had this policy for over a year. First matter Clientele Legal didn't even try to negotiate with the other party or try and get some interest written off, simply phoned me and told me "you just have to pay". Second matter I was defrauded with all the proof, case numbers etc. provided. I've had no response. Matter reported 26/01/2023. I've sent numerous emails to request feedback but have had no response. I've event sent an email to cancel the policy explaining my disappointment in their service but even in this instance I've had no response. Taking out this policy was an absolute waste of money.
168 replies
39 months ago
African Bank Client Japan Engines Auto - Denying receipt of funds
I paid for a replacement engine for my vehicle on the 19/01/2023. Payment was made into an African Bank Account. Details as per Japan Engines Auto (Pty) Ltd invoice 4535799. Up until today 25/01/2023 the supplier keeps on telling me they, Japan Engines Auto (Pty) Ltd have not received the funds. I've checked with my bank and they confirmed that the payment was successful and the receiving bank - African Bank has received the funds.
720 replies
39 months ago
Payment made but no goods received.
I paid for a replacement engine for my vehicle on the 19/01/2023. Payment was made into the bank account details provided on their invoice. Up until today 25/01/2023 they keep on telling me they, Japan Engine Auto (Pty) Ltd have not received the funds. I've checked with my bank and they confirmed that the payment was successful and the receiving bank - African Bank has received the funds. I have followed up daily to enquire but keep on being told that they have not received the funds.
0 replies
71 months ago
SECURITY CODE FOR F/F RADIO - NO RESPONSE
I bought my vehicle new from Lindsay Saker Airport in 2013. I discovered when replacing my battery 2 weeks ago that the factory fitted radio required a "security code" which was NOT entered into the user manual supplied during handover. I've sent an email requesting this information and also attached the vehicle original offer to purchase and also the vehicle registration document. Despite follow up and resending the email (now for the 3rd time) I have had absolutely no response from the Airport Dealership. I did have a reply from the Alberton Dealership who informed me that I would have to bring the vehicle in and pay +- R 340 in order to get the "Security Code". This is NOT acceptable. This is information which should have been provided to me during the handover. Really pathetic as I this vehicle has subsequently been paid up as well.
0 replies
113 months ago
Banks downtime becomes customer problem
<p>On Sunday 18/12/2016 attempting to pay for purchases at PNP my pay point transaction was declined (despite sufficient funds in the account). Attempting to withdraw cash at the Capitec ATM machine, Standard Bank ATM & FNB ATM to pay for the purchases was declined (despite sufficient funds in the account). Leaving me with no option but to use funds from one of my other accounts to pay for the purchases. What if I did not have any other cash or bank account? What if I was on route somewhere and had to fill up my car with fuel? On my way home I got an sms showing 'withdrawals'. At no point did the machine dispense any cash and declined the transaction. One 'withdrawal' was reversed, the second one not. I notified the Capitec Customer Service Centre of the incident expressing my dismay with the inconvenience and embarressment due to their system/service being offline. I provided them with the details and confirmed by checking my balance that the second transaction was not reversed into my account. I was told that they would escalate the matter to be investigated and that it could take anything up to 31 days before the second transaction would be reversed and the funds would be put back into my account. This is unacceptable! I cannot see why Capitec's offline problem has now become my problem and that I have to wait 31 days for them to rectify the situation and reverse the funds (I never withdrew/received) back into my account. Nor am I impressed with the embarrassment I had to endure standing at the PNP Cashier unable to pay for my purchases despite having sufficient funds in my account. </p>
56 replies
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5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
8 (88.88888888888889%)