TA
tim A
Active since Dec 2016
9
Reviews
0
Industries
Reviews
9 reviews5 months ago
Outstanding service from Cape Union Mart
i received really excellent service from Wade at the big V&A branch. He went out of his way to assist a colleague who was dealing with me, but did not know enough about the product I was looking for. He clinched the sale and gave the credit to his colleague. definitely management material.
0 replies
31 months ago
Broken from promise from Takealot
I received a Weber Smokey Joe with half the pieces missing( having only opened it six weeks after receipt. i called it in and provided all the necessary and receive an email saying that a consultant would get back ti me. Well six weeks later and five e-mails to them I have heard nothing from them. why should I have to drive to their office and get a simple thing sorted
0 replies
34 months ago
Peoblem resolved.
after not receiving my purchase after 6 weeks for various reasons, the owner contacted me to explain and followed up after the product I had ordered was delivered. she did show genuine concern and did her best to rectify the
0 replies
36 months ago
seriously bad Nostalgic Vibe
this company took my order/cash on 21st April and still have not delivered my purchase. 2 e-mails have been unanswered and yesterday i phoned and left a message, as instructed. i still have had no response, apart for a call two weeks ago to say the product was coming in 3 days. the caller admitted that they had not got the product that they had advised and for which I paid in good faith. i should have gone with Takealot. be warned
0 replies
49 months ago
Service with a smile
My Mazda CX-5 was damaged while in for a service. I only noticed it 36 hours later. Mekor Mazda Claremont were fantastic, especially Nur. The vehicle was repaired in 24 hrs without a question. I am a committed fan.
0 replies
58 months ago
Appalling service from Mercedes Benz Upington
New Vaal Motors Upington, Mercedes dealership made no effort to replace an alternator on my ML 320cdi. for more than 10 days, in spite of repeated requests. i sourced a replacement as MB had none in the country. His lack of co-operation cost me R18000 in hotel and car-hire. They did stay open for me after hours on 28th May and assisted in getting me a hire car initially.
0 replies
72 months ago
Five star Service
Clinton was super efficient in handling my return of goods bought just before lockdown and issuing a gift voucher for the amount so that I could buy something else, which arrived in super quick time this afternoon. I am really impressed with the fantastic customer service rendered by Mr Pillay.
0 replies
112 months ago
continuing lack of Service
<p>I contacted Hello Peter in December about a domestic fibre service agreement signed on 28th October. i recieved a quick response/apology that it would be looked into. it is now more than a month later and i have heard nothing from them, even when i e-mailed the rep to cancel the contract due to non-performance.</p>
112 replies
113 months ago
Disconnected Fibre ISP
<p>i made the serious mistake of signing up with Vox Telecom for Fibre in Cape Town on the 26th October. when nothing had happened six weeks later, i tired phoning the Cape Town office, but could nevr get through. i phone the JHB office for assistance but got none. I then e-mailed the address on the contract document. i received an immediate response that the lady would investigate and get back to me. i am still waiting. i then e-mailed the rep who signed me up and a flourish of internal e-mails took place. He commented that something was wrong as his other customers were already connected. last week he told that there had been a "discrepancy with regard to a duplicate quote" whatever that means. i have heard nothing since. it is nearly two months since i signed up. two other ISP's have approached me during this period and i wish that i had signed up with one of them. Vox Telecom's lack of service and professional does not bode well for new customers. I am not holding my breath for a response from them this year.</p>
112 replies
Review Distribution
5 Star
3 (33.333333333333336%)
4 Star
1 (11.11111111111111%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (55.55555555555556%)