Active since Dec 2016
What the hell is it going to take for Cell C to realize that I don't want their ****py advertorial smses. How many times do I have to opt out before you stop with this bull****! Honestly do you people even know what the ECT act is all about!? STOP SENDING ME YOUR SMS messages advertising all the R3 per day here and R7 per day there ****! I don't want it and I most certainly did not join your network to be flooded with this bull****!
So on Friday, Cell C informs me that I cannot buy another data bundle on my account as the bill limit was reached. I then decided to try my internet banking to purchase another (incredibly ****** expensive) data bundle, to no avail since Cell C does not support data bundles from either of my two banks, yet ALL the other networks in South Africa does, even pathetic MTN. So off I go to the shops to buy a voucher to convert to a data bundle. This however does not work and I end up phoning them only to be told that I have a contract (a very astute observation from very obtuse staff) and that I cannot load airtime in such a manner but that they can increase the limit (which I don't want). So now I am stuck without data on the worst mobile network on earth, where you can have full LTE signal, but at less than half GPRS speeds, where you cannot make calls despite having full signal and where you often have to resend sms messages several times before the network responds. I want to take this opportunity to thank all at Cell C for creating the worst network ever. I move to Cell C from MTN, and come March 2018, I will move from Cell C to Vodacom. I now understand why it is called Cell C, because C stands for ****!
<p>So I get this call rom Pretoria this morning from a lady that says that she was referred by a family member, and claiming to be from Outsurance. I tell het I am not interested and she just keeps on rambling so I drop the phone. The she phones back and I tell her that I am registered on the National Opt-out database and that I have on previous occasion asked Outsurance not to phone me since I do not want to do business with them and they are in contravention of the Electronic Communications Act since I have opted from from electronic communications of a commercial nature verbally on a previous occasion. This lady then keeps on rambling something outsurance, something worse insurance company on earth something something and I drop the phone. She immediately phones back and by this time I'm screaming tellhing her that I HATE everything about outsurance and would never do business with them as I hate everyone there from the car guard to the CEO and still she continues. Outsurance, GET THIS IN YOUR THICK HEADS, I DON'T CARE HOW MANY FAMILY MEMBERS REFER ME TO YOU, YOU NEVER PHONE ME AS I AM NOT INTERESTED IN ANY OF YOUR BULL****!</p>
<p>So I'm sitting in Planet Fitness with my earpones on, and for the love of Pete, I cannot hear my own music because the noise blaring from the studio is about as loud as a airplane taking off. Please note I did not call it music since it's not, it just a cacophony of bad overpowering sound enough to drive one mad and it seems to be a regular featyre these days. Please guys, it's a gym, not a nightclub!</p>
<p>So today I got a call from a lady working for Oneplan. She explained to me that my card would be expiring and that he cost of the new card would have to be bourne by myself at a cost of R150. I find this totally unacceptable as I pay Oneplan R11 700 per year. So I asked her why R150 and she said that delivery is free, but that printing the card costs money, which I can understand, but having supplied card printers and consumables to various clients, I cannot see how printing one card would incur a cost of R150. Anyway, after much rucuss she said that they would send me the card free of charge, and if Oneplan truly values my business, all future cards would be free.</p>
<p>So recently the company that I work for decided to port all our contracts to Cell C. Having had no problem with Cell C in my personal capacity and them having incredibly good deals, I thought it could just be a good idea. My porting process was started about three weeks ago. On Friday 7 April 2017, my port finally came through after quite some time being wasted porting the wrong number. It no sooner came on then it went off again. I had time to make one phone call, and ever since I have been presented with "Emergency Calls Only". What the hell is going on with Cell C's corporate client services when they cannot even after repeated calls, sort out one little tlephone port!? My MTN to Cell C port, done within the hour, my Vodacom to Cell C port, done within half and hour, but my corporate phone takes more than three weeks and every time I go to my in house service provider, all they have to say is the feedback that Cell C is giving them, we are working on it. This is pathetic and I expect better service from Cell C. Come on guys, how can you expect to kick sand in MTN and Vodacom's faces if this is the kind of service that you render!?</p>
<p>I honestly don't know what is going on there, there is an array of absolutely irritating staff who knows nothing about the products they are supposed to be selling, then there are the rocket scientists who chew bubblegum whilst addressing you, but looking like they are chewing cud, and being impossible to understand. Then there are the "independants", who seem to think that the shop is their canvas for their own creativity. In the computer isle, you will always find some rocket scientist playing something on the computer, and I hesitate to call it music as it is absolute **** that is played way too loud. Then on the other side of the shop, you will find more rocket scientists attempting to drown all the customers in a cacophony of terrible sounds (apparently music), and each one competing to be the loudest! If I have to look at the other Cash Converters in Vanderbijlpark, the VaalMall is by far the worst of them all! At least with the others they have staff with more than a passing familiarity with English, and who don't seem to think it is their duty to make the world miserable with terrible **** blaring from speakers! Then there are the buyers, the chief rocket scientists, who does not realize that you CANNOT sell a second hand STEAM game, yet purchase STEAM games for PC by the bucket full. STEAM does not allow the transfer of licenses, so stop buying STEAM games, you are just costing the shop owner money! And somebody needs to educate the staff on the differences in power. There was a LCD Photoframe that I wanted to buy, but the rocket scientist staff member stuck a 12V power supply into a 5V device. And the nomination for Darwin award winner for 2017 goes to.......</p>
<p>So I tried to log into the Cell-C android app but got told that I need to phone 140 to unlock the account. Needless to say, after about six calls, I am still nowhere closer to a solutio . What on earth do you pay consultants for if they expect you to tell your whole story, only to transfer you to another agent! I want my account unlocked and if I have to do verification again with 20 agents, I'll lose it! Get someone with a direct number who know how to solve this problem without transferring me.</p>
<p>I honestly don't know what is going on there, there is an array of absolutely irritating staff who knows nothing about the products they are supposed to be selling, then there are the rocket scientists who chew bubblegum whilst addressing you, but looking like they are chewing cud, and being impossible to understand. Then there are the "independants", who seem to think that the shop is their canvas for their own creativity. In the computer isle, you will always find some rocket scientist playing something on the computer, and I hesitate to call it music as it is absolute **** that is played way too loud. Then on the other side of the shop, you will find more rocket scientists attempting to drown all the customers in a cacophony of terrible sounds (apparently music), and each one competing to be the loudest! If I have to look at the other Cash Converters in Vanderbijlpark, the VaalMall is by far the worst of them all! At least with the others they have staff with more than a passing familiarity with English, and who don't seem to think it is their duty to make the world miserable with terrible **** blaring from speakers! Then there are the buyers, the chief rocket scientists, who does not realize that you CANNOT sell a second hand STEAM game, yet purchase STEAM games for PC by the bucket full. STEAM does not allow the transfer of licenses, so stop buying STEAM games, you are just costing the shop owner money! And somebody needs to educate the staff on the differences in power. There was a LCD Photoframe that I wanted to buy, but the rocket scientist staff member stuck a 12V power supply into a 5V device. And the nomination for Darwin award winner for 2017 goes to.......</p>
<p>Went to the FLM on Friday the 6th of January 2017. Got a few things including some very delicious cauliflower. Then I got some pre-packed biltong. Got home and opened the biltong. Now before I proceed, I need to note that FLM recently acquired about 20 million tonnes of the cancer causing substance aspartame. Now they started putting this **** into everything with their brand name on, and to my horror, found that even the biltong now includes this carcinogen. How the hell any company with the name of Food Lovers Market can even dare use that name when it is evident that they hate their own customers so much that they include cancer causing agents in everything from sweets for kids to the world most rancid tasting biltong is besides me. What is even worse, is to think that even after this complaint, they will continue poisoning their clients as it is seen as profitable. I challenge you to remove the **** and replace all artificial sweeteners with either sucralose or stevia, and let's see if you care about your clients.</p>
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