AA
Akash A
Active since Jan 2017
7
Reviews
0
Industries
Reviews
7 reviews14 months ago
Subject: Concern with Hotel Accommodation in Istanbul
I am writing to express my disappointment and concern regarding the hotel accommodation booked for my mothers' trip to Istanbul. The holiday package was purchased as a gift, and I had specifically requested 4-star hotels when I made the booking. However, upon arrival, my mothers were checked into a 3-star hotel. I had previously queried Noor Jaan, who sold me the package, regarding the hotel category before my mothers' departure. Unfortunately, I have yet to receive a resolution or a satisfactory response. As a customer, I expect a certain level of service and transparency. It is embarrassing for me to have sent my mothers to a hotel that does not meet the standards I paid for. The bathroom facilities, in particular, are not suitable for their needs. I would appreciate it if you could look into this matter urgently and provide a suitable resolution. I have tried contacting Ebrahim (director) through phone calls and messages, but unfortunately, I have not received a response. I look forward to some resolution.
0 replies
20 months ago
Total dissatisfaction
I purchased a honour cellphone deal from Telkom Kyalami which includes a Woolworths voucher. I made my purchase on the 8th of August 2024. I had email honour SA for feedback on my voucher twice and to date no response. This is has disappointing service and I really feel like return the device.
0 replies
33 months ago
East Rand Ross Champion Linda Govender
Efficient, prompt and outstanding service from Linda Govender and team at East Rand Ross Champion. My vehicle was fetched from my residence on Thursday afternoon and returned on Monday morning completed and repaired. Which meant the job was done during the weekend :-) Happy client!!! Thank you Linda and team
60 replies
33 months ago
Excellent service and outstanding turnaround time!!!
Wesley Durrheim and team at Panel Rite Pinetown. Thank you for the outstanding work and efficiency in resolving our clients vehicle to be repaired timeously!!! All work sent to your workshop is done professionally and clients are kept updated regularly. Well done and thank you
0 replies
110 months ago
Urgent cancellation on Contract
<p>Good day</p> <p> </p> <p>Please view emails below.</p> <p> </p> <p>I was promised R8000 to use towards subscription and usage after we were disappointed by Glocell with regards to the MSC cruise.</p> <p> </p> <p>I have on many occasions requested that my usage be capped at 10gb per month. I have done this at the branch and through the Glocell contact centre. Both assured me that it was done. </p> <p> </p> <p>Now I recieve a bill for over R2000.</p> <p>How many times must we go through this??? </p> <p>This is the 3rd or 4th time.</p> <p>I have made hours of phone calls to Glocell, costing me large amounts of money and always end up back to this.</p> <p> </p> <p>Your call centre support, service, and incompetence towards customers is pathetic. There is no winning with Glocell.</p> <p> </p> <p>My wife is with Telkom mobile and I have my business phone with Vodacom, were we both requested,just once, that our usage should be capped at a certain limit and it was done within seconds.</p> <p>With Glocell however, it has cost me tons of airtime and wastage of petrol going to the branch and it still has not been done.</p> <p> </p> <p>This is over and above the stress and frustration of the MSC cruise debacle.</p> <p> </p> <p>I am continuously disgusted by your service and being pushed from pillar to post whenever I call. I cannot call the contact centre anymore,in fear of losing my sanity...I am not joking. This is the level of frustration I have been pushed to by Glocell.</p> <p> </p> <p>The sad thing is that I cannot cancel as I signed a 2 year contract last year after being promised a fully paid MSC cruise and excellent service from "THE MOBILE GENERATION"</p> <p> </p> <p>Lies and incompetence is all I have recieved.</p> <p> </p> <p>I want to cancel this contract. I will not let this carry on.</p> <p> </p> <p> </p> <p>Akash Ajodapersad </p> <p> ********** 314</p> <p>Good day</p> <p> </p> <p>Please view emails below.</p> <p> </p> <p>I was promised R8000 to use towards subscription and usage after we were disappointed by Glocell with regards to the MSC cruise.</p> <p> </p> <p>I have on many occasions requested that my usage be capped at 10gb per month. I have done this at the branch and through the Glocell contact centre. Both assured me that it was done. </p> <p> </p> <p>Now I recieve a bill for over R2000.</p> <p>How many times must we go through this??? </p> <p>This is the 3rd or 4th time.</p> <p>I have made hours of phone calls to Glocell, costing me large amounts of money and always end up back to this.</p> <p> </p> <p>Your call centre support, service, and incompetence towards customers is pathetic. There is no winning with Glocell.</p> <p> </p> <p>My wife is with Telkom mobile and I have my business phone with Vodacom, were we both requested,just once, that our usage should be capped at a certain limit and it was done within seconds.</p> <p>With Glocell however, it has cost me tons of airtime and wastage of petrol going to the branch and it still has not been done.</p> <p> </p> <p>This is over and above the stress and frustration of the MSC cruise debacle.</p> <p> </p> <p>I am continuously disgusted by your service and being pushed from pillar to post whenever I call. I cannot call the contact centre anymore,in fear of losing my sanity...I am not joking. This is the level of frustration I have been pushed to by Glocell.</p> <p> </p> <p>The sad thing is that I cannot cancel as I signed a 2 year contract last year after being promised a fully paid MSC cruise and excellent service from "THE MOBILE GENERATION"</p> <p> </p> <p>Lies and incompetence is all I have recieved.</p> <p> </p> <p>I want to cancel this contract. I will not let this carry on.</p> <p> </p> <p> </p> <p>Akash Ajodapersad </p> <p> ********** 314</p>
112 replies
113 months ago
Glocell data contract - Including fake MSC Cruise
<p>Good day </p> <p> </p> <p>I signed up for a Glocell data contract last year after I was promised by them that I would be guaranteed a free cruise with MSC. I registered for the cruise and submitted documentation timeously.</p> <p> </p> <p>The final booking forms were sent on 16 November 2016 and I received a confirmation email that the documents were recieved and that I will recieve feedback within 10 days. It has been almost 2 months and I have not recieved any feedback or cruise voucher.</p> <p> </p> <p>I have recieved no joy from the TLC campaign line or Glocell contact centre. Each department has shifted the blame and keeps transferring me. These phone have resulted in me being put on hold for up to half an hour at a time,but no resolution. Since January 3rd, I have called over 12 times to no avail. I did manage to get hold of the receptionist of the marketing department; who took down my details and passed on the information to Sheila.</p> <p> </p> <p>As usual, I have not recieved a response. This is either a sign of pure incompetence or arrogance. I had promised this holiday to my wife and child and feel that I have been robbed. I would never have joined Glocell if I was not promised the Cruise. The cruies was due to take place in January 2017.</p> <p> </p> <p>The service from Glocell since joining last year has been pathetic. I even called their support department last year to ask that my data plan be capped at R299 per month. The agent said that it was done....then in December I recieved a bill for R1412.</p> <p> </p> <p>I have given up and need help. I am sure that I am not the only customer that has been through this.</p> <p> </p> <p>There is no support from the campaign line. They act as if they have no idea as to what is happening.I have spent large amounts on cellphone bills being kept on hold for up to 30 minutes on several occasions,yet not making any progress.</p> <p> </p> <p>My ID number is : ********** 054085</p> <p>Cell: ********** 930(glocell sim)</p> <p>Unique cruise code: 982485</p> <p> </p> <p> </p> <p>Glocell needs to deliver on their promises and stop treating consumers in such an arrogant and disgraceful manner.</p> <p> </p> <p>I am disgusted.</p> <p> </p> <p>Akash Ajodapersad </p> <p> ********** 314</p> <p> ********** 876</p> ********** **********
0 replies
113 months ago
Msc cruise - Promotional cruise when contract taken out with Glo Cell
<p>"Good day </p> <p> </p> <p>I have sent through the required documents well before the deadline last year and I still have not recieved my cruise confirmation/voucher. The service from Glocell since joining last year has been pathetic.</p> <p> </p> <p>There is no support from your campaign line. I have spent large amounts in cellphone bills being kept on hold for up to 30 minutes on several occasions,yet not making any progress.</p> <p> </p> <p>My ID number is : ********** 054085</p> <p>Cell: ********** 930</p> <p>Unique cruise code: 982485</p> <p> </p> <p> </p> <p>Please learn to deliver on your promises.</p> <p> </p> <p>Akash Ajodapersad </p> ********** **********
0 replies
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