Active since Jan 2017
Amazingly rude and unhelpful sales person. Spoke to a Kyle that gets irritated and shout at you after you explained that the reception is very bad. Gets upset when the favour is returned and put the phone down in your ear. I phoned again, he just drops the call when connected.
Exceptionally bad service. First, they sell products online that are out of stock but process your payment. No communication other than order was placed. I had to follow up a week or so later to be told they are out of stock. I requested a refund. 2 weeks later. still no refund!! Because they work from home (or accounts lady does) I have to wait till tomorrow for a refund top be processed. Sadly supporting small business sometimes comes at a huge cost and poor service.
Bottleshop is the master of false advertising and bad customer service. Caught them lying about a product's price/discount (after I bought it) they are after their massive discount still 25% more expensive than elsewhere. I canceled the order before it was shipped and they still shipped it. They are now giving me the run around on doing a refund or arranging to collect the order. Its been 5 days and numerous emails telephone calls later and still nothing.
Exceptionally unprofessional bunch. Appointment at 11:30, arrived just before to find 5 people in the waiting room. Dr Malan was running over an hour late. Practice does not bother to phone and advise patients and they just shrugged when I complained. The lack of respect for patients and their time by operating like a sausage machine would me me think twice before I visit.
Kulula not only making their system problems the customer’s, they also dont care a bit about impact to customer and not interested in helping despite it being their service breakdown. Pre-booked seats and paid premium (more legroom), doctor’s note due to torn hamstring did not move the checkin agent to help organise early access or to reaerve a seat on plane by talking to flight crew. Only takes 1 incident like this to explore the competition.
<p>I got a package that was damaged (contents turned out to be fine). On making Yuppichef aware of this, they imemdiately organised a pickup (no questions asked type approach) and apologised profusely. Given that the item was now out of stock and a liong wait period expected, I decided to keep the item despite the package. Again Yuppiechef went beyond the norm to give me a substantial restitution for the inconvenience.</p>
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