Active since Jul 2012
11
Reviews
0
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Reviews
11 reviews37 months ago
Snatcher worse online shop in south africa
Bad service from them they take your money and dont refund it as promised in time frame
0 replies
45 months ago
Cell Phone Insurance Review
These individuals will cancel your insurance very quickly. They wouldn't replace the device if you have a mobile device that has stopped working. What if, while working outside, your phone repeatedly drops and eventually develops a fault? Damage caused accidentally would be the same thing. I have paid them for over 3 years and they promised on their website that they would process claims within 3 days. They were quicker to cancel the policy
0 replies
51 months ago
Takealot Returns
I have been waiting for more than a month now for my return I now want a refund today https://www.takealot.com/help/exchange-return-policy If the repair / replacement takes longer than 21 days, we will get in touch with you to see if you would rather receive a credit / refund.
1 reply
55 months ago
medical equipment
Good day We will now go directly to help peter as we had enough of this back and front. The Plan document clearly state I'm covered for medical equipment and we have provided a document from a specialist doctor to motivate why I need it and that it was supplied in the hospital BUT still, you require other documents to fill in as the doctor says now he is going to charge me to complete the form you want us to now fill in Kind Regards Lucinda
2 replies
103 months ago
Cansel contract before cool down
---------- Forwarded message ---------- From: "Retentions" ********** Date: 29 Nov 2017 1:52 PM Subject: Re: Fwd: Re: Reg: cancelation of contract [# ********** 1] To: ********** Cc: Dear Valued Customer, Thank you for your continued support. This email serves as acknowledgement of your request. Please retain your reference number found in the subject line for future tracking purposes. We will endeavour to have your query resolved and feedback to you within 2 business days. In the event that you have not received feedback, you may contact us by calling 808 and selecting option 4 (free from any MTN contract cellphone number) or +2783 1 808 from any other service provider (calls are charged at standard cellular rates). Our operating hours are Monday to Friday 8AM to 5PM Try out our new MyMTN app (available on iOS and Android) or our MTN Self Service website (https://mycontract.mtn.co.za ) where you can: View Upgrade eligibility on your contract View your bill Update your personal details Add/ delete services And much more… You may also access our latest promotions by clicking on the link below: https://www.mtn.co.za/everyday_services/useful_extras/Pages/YelloTrader.aspx Kind Regards, MTN Retentions ----- ********** Wrote ----- Good day Mtn im still awaiting my cancellation like i said i have proof that i sent my cancellation in before my cancellation period i will be going to social media untill i get my contract cancelled. My number: ********** 482 id number : ********** 183082 Kind regards Mrs victor On 02 Nov 2017 9:50 AM, "Retentions" ********** wrote: Dear Valued Customer, Thank you for your continued support. This email serves as acknowledgement of your request. Please retain your reference number found in the subject line for future tracking purposes. We will endeavour to have your query resolved and feedback to you within 2 business days. In the event that you have not received feedback, you may contact us by calling 808 and selecting option 4 (free from any MTN contract cellphone number) or +2783 1 808 from any other service provider (calls are charged at standard cellular rates). Our operating hours are Monday to Friday 8AM to 5PM Try out our new MyMTN app (available on iOS and Android) or our MTN Self Service website (https://mycontract.mtn.co.za ) where you can: View Upgrade eligibility on your contract View your bill Update your personal details Add/ delete services And much more… You may also access our latest promotions by clicking on the link below: https://www.mtn.co.za/everyday_services/useful_extras/Pages/YelloTrader.aspx Kind Regards, MTN Retentions ----- ********** Wrote ----- If sent my email way before the cool off period i will be going to budsman with my proofs if i do not get the help i need On 02 Nov 2017 9:45 AM, "Retentions" ********** wrote: Good day, Mrs. Lucinda Angelique Victor Thank you for your email . Please note that your contract will be expiring on the 2019-10-11 , should you want you want cancel you will liable termination fees . Best regards, MTN Retentions Reference Number: ********** 1 --Original Message-- From: ********** Date: 2017/10/17 9:23:45 AM To: ********** Subject: Fwd: Re: Reg: cancelation of contract [# ********** 1] Good day this is the second request for cancelations im retrenched and cannot afford a contract its my right to cancel and am within my cooling off period please advise immediatly or deal with ombudsman. Kind regards LUCINDA VICTOR ********** 482 ---------- Forwarded message ---------- From: "Lucinda Victor" ********** Date: 13 Oct 2017 11:10 Subject: Fwd: Re: Reg: cancelation of contract [# ********** 1] To: "Johann Victor" ********** Cc: ---------- Forwarded message ---------- From: "Retentions" ********** Date: Oct 13, 2017 9:47 AM Subject: Re: Reg: cancelation of contract [# ********** 1] To: ********** Cc: Dear Valued Customer, Thank you for your continued support. This email serves as acknowledgement of your request. Please retain your reference number found in the subject line for future tracking purposes. We will endeavour to have your query resolved and feedback to you within 2 business days. In the event that you have not received feedback, you may contact us by calling 808 and selecting option 4 (free from any MTN contract cellphone number) or +2783 1 808 from any other service provider (calls are charged at standard cellular rates). Our operating hours are Monday to Friday 8AM to 5PM Try out our new MyMTN app (available on iOS and Android) or our MTN Self Service website (https://mycontract.mtn.co.za ) where you can: View Upgrade eligibility on your contract View your bill Update your personal details Add/ delete services And much more… You may also access our latest promotions by clicking on the link below: https://www.mtn.co.za/everyday_services/useful_extras/Pages/YelloTrader.aspx Kind Regards, MTN Retentions ----- ********** Wrote ----- Good day; I want to switch over to prepaid as i got retrenched and cannot afford a contract anymore number ********** 482 id number ********** 183082. Kind regards Lucinda Victor ********** 482 “The information contained in this message is intended solely for the individual to whom it is specifically and originally addressed. This message and its contents may contain confidential or privileged information from MTN Group. If you are not the intended recipient, you are hereby notified that any disclosure or distribution, is strictly prohibited. If you receive this email in error, please notify MTN Group immediately and delete it. MTN Group does not accept any liability or responsibility if action is taken in reliance on the contents of this information . Note that all personal emails are not authorized by MTN Group. ” “The information contained in this message is intended solely for the individual to whom it is specifically and originally addressed. This message and its contents may contain confidential or privileged information from MTN Group. If you are not the intended recipient, you are hereby notified that any disclosure or distribution, is strictly prohibited. If you receive this email in error, please notify MTN Group immediately and delete it. MTN Group does not accept any liability or responsibility if action is taken in reliance on the contents of this information . Note that all personal emails are not authorized by MTN Group. ” “The information contained in this message is intended solely for the individual to whom it is specifically and originally addressed. This message and its contents may contain confidential or privileged information from MTN Group. If you are not the intended recipient, you are hereby notified that any disclosure or distribution, is strictly prohibited. If you receive this email in error, please notify MTN Group immediately and delete it. MTN Group does not accept any liability or responsibility if action is taken in reliance on the contents of this information . Note that all personal emails are not authorized by MTN Group. ” “The information contained in this message is intended solely for the individual to whom it is specifically and originally addressed. This message and its contents may contain confidential or privileged information from MTN Group. If you are not the intended recipient, you are hereby notified that any disclosure or distribution, is strictly prohibited. If you receive this email in error, please notify MTN Group immediately and delete it. MTN Group does not accept any liability or responsibility if action is taken in reliance on the contents of this information . Note that all personal emails are not authorized by MTN Group. ”
2 replies
114 months ago
fast and patient
<p>Clerence Molatelo was very helpfull fast and patience could just explain the option for insure vault better but otherwise very helpfull</p>
1 reply
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