Active since Mar 2017
Hi All, For those ordering from Temu be mindful of the courier company in South Africa that they use in South Africa is absolutely shocking to say the least. GFS Express has not method of contact if your delivery does not take place. The tracking on their website seems to constantly be offline and good luck trying to speak to anyone telephonically as they are too busy to take your calls. I note that a number of complaints have been published on the internet and I can clearly see why as GFS Express obviously get paid for non delivery and lack of customer service.
For those considering changing to Discovery, please reconsider. Their offers sound really enticing as they provide quotations that are considerably less than other insurance provider but you have to ask yourself why. Discovery Insure are very happy to take you payments but when claiming, there is a huge disconnect. When insuring my residence I was advised that the policy included an maintenance exclusion which would cover any damages after the policy was instituted but surprise surprise, Discovery Insure will not validated my claim on a Solarwise Geyser system that has burnt out as they are advising it is not covered by the policy. Once again another exclusion clause for Discovery Insure to shaft a client. No surprise there. Rather stay with your current insurance provider than move to Discovery Insure as you may find yourself having to absorb the costs for items that you were of the opinion were insured.
Anyone purchasing items online from websites such as Temu and various others be mindful of which courier company is used to make the delivery. My recent experience has resulted in a package delay of almost 3 weeks by Buffalo Logistics and their affiliated courier companies. Tracking via their website indicates Package Returning on two occasions but without a reasonable explanation and when contacting them via telephone call, the agents response is that he is trying to assist me with the delivery of the package and after a lengthy telephone call, the out come is the same that the matter will be escalated but no delivery is affected. Not one phone call to advise that there are complications with the delivery as they cannot locate the address. Just weeks of no information updates and that the matter is escalated. For one's own sanity, rather purchase items of reputable companies that are affiliated to courier companies that can facilitate the last mile of a shipment and refrain from ever using Buffalo Logistics for any package delivery. One would hope that Buffalo Logistics management would receive a copy of this complaint and reach out as I have been informed that no senior management information can be provided to me.
I have bought 4 vehicles from Autohaus Angel and specifically from Ian Botes who is exceptional at placing people in the right car at the right price. Two really close friends have purchased vehicles from Ian and have been extremely happy with the service and professionalism of Ian and his team. I am currently looking for another vehicle and am working with Autohaus Angel Claremont to close another deal and will continue to support such great people.
I live in an Estate in Sir Lowry's Pass Western cape where Vodacom Fibre was installed. Initially when installed the speed at which the residents connected was perfect. Due to this, I recommended to residents that were on the Telkom ADSL service to change as they would not look back. Over a period of months, the speed at which we connect has deteriorated to the extent, where the residents are not able to stream international content such as You Tube. Streaming DSTV is currently an issue as the video buffers when streaming leaving residents very frustrated. Complaints with regards to the speed have been lodged with Vodacom with no resolution in sight. The call center is unable to assist as they have to email the relevant department, wait for this department to review the email and then respond. They do not call the technicians and request that they attend to the matter as this is not protocol so residents must pay for a service that we are not getting and just accept the terrible speeds being received because Vodacom cannot get their act together and fix an issue that should not occur in the first place. My neighbor has a 100 MB Fibre solution and he to is not able to stream as the video buffers continuously. He spent a number of hours last week on the phone with the Vodacom call center trying to get someone out to resolve the the issue with the Fibre but has had no success. It appears that the situation is one of hurry up and wait. In a recent email to the company that sold the Vodacom solution to the estate, I mentioned that in hind sight, we would not have signed up for Vodacom Fibre and would have remained on Telkom ADSL. Dial-up at this stage would be a better solution as at least you would know where you stand and your expectations would not be let down. It would be appreciated if someone from Vodacom Fibre management would actually do some work and place pressure on someone to fix their mess. Kind Regards Chilton Corrigall
<p>Thank you to Sherrin & Jonathan for your exceptional and professional manner in which you fixed my vehicle. Your efforts were greatly appreciated and you have a customer for life. Keep up the brilliant work as more business will come your way.</p>
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