AP
Anthea P
Active since Mar 2017
14
Reviews
0
Industries
Reviews
14 reviews5 months ago
Vodacom bills you even when you cancel a contract
I had 4 contracts with Vodacom. I canceled 2 contracts. Vodacom kept billing me for the one Contract, I kept paying for only the 2 current contracts. Vodacom listed me as paying my contract behind and I am unable to open any new credit. I was never behind and Vodacom has no decency in clearing this error as it's an error on their side. Best is they blocked my lines previously so I was forced to pay for a contract which was canceled and it gets better I haven't recieved a credit. So Vodacom just bill you and ***** from you even when you don't have a contact with them. This is theft! Be careful with this service provider. If you cancel contracts watch your bills as they will Most likely take a chance amd take your money for nothing. I am now looking at canceling my Last 2 contracts I have with them and just going with a more Trustworthy service provide.
124 replies
7 months ago
Getnamenecklace is a **** don't buy from them
Warning to all! The general consensus about this online shop is they are a ****! Pictures and website are beautiful but the items you receive is nothing remotely close to what they advertise. I ordered a canvas for my boyfriend with a picture of us used as a silhouette with our favorite song. The items online look amazing, I paid over R800 and this item came... what a joke! Can't actually see out sillotte, it's printed on a quarter of the canvas. It's not worth 2 cents! I do t know how they can **** people and send items like this out! When I asked for a refund they can give me 5% and I can keep the *******! If I want to return it I need to pay all costs to send it back to **** land! So don't even think of supporting them. I have lost R800. And I have nothing to give my boyfriend for our anniversary
0 replies
8 months ago
No assistance with unblacklisting of phone but happy to charge me for nothing
In July I called Vodacom and asked them to black list a phone of mine which is on contract as the phone was lost and we were worried it may have been stollen. I found the phone and called Vodacom to unblacklist the phone. I filled out the necessary paper work and emailed it to Vodacom. It's been over a month and the phone hasn't been unblack listed. I called in last week and I was on the phone for 35 min on for the consultant to tell me she can only escalate month end and I need to call back in. This is a joke and so unprofessional on top of it I still need to pay the charges of tnis contract which Vodacom are mot assisting in unblacklisting. I also don't time to sit on the phone for Vodacom to send me From one department to the next
106 replies
11 months ago
Budget takes 7 weeks plus to approve claims be warned
Worst experience of my life, unprofessional service! Do not go with budget, I am waiting 7 weeks after my car accident for my claim to be approved. Call Centre agents are rude and condescending including management. Every day there is a story and reason For the delay and I am told another day another day, 7 days ... never ending. At this point I'm regret insuring with budget! Be warned, 7 weeks for a claim and counting is not normal!
58 replies
41 months ago
Not for human inhabitants
Not fit for human inhabitants! Booked in to La Montagne from 16-1 January 2023. For 3000 a night. When we arrived we were told, they would do us we could only get 2 room kegs despite being a 4 sleeper! Our kids over 18 could not get cards. We had been to cabana beach the week before and we received 4 cards as it was a 4 sleeper. As we entered the room we noticed the following: Room was filthy Toilet blocked with last tenants fescues Even bath was blocked and not cleaned from the last tenants bath Braai dirty from last tenants bath Room smelled and still smells like sewerage Tv not on working order The aircon is not working through the whole resort when questioning this the reception staff lied saying it is working and it just doesn’t work during loadshedding. They apparently were told to lie in order to buy time until the technician could get there. After which we were told it’s a major repair and can only be fixed in the new year. We were not warned about this and purchased this accommodation under false pretenses that here was aircon at 3k a day. First night there was a concert for over R100 a person. We were not particular fans of the artist so did not buy tickets. The whole resort closes down that night and we were literally not allowed out our rooms “in case we desired to sneak views and vocals of the artist” we were also not allowed to buy any food on the premises only if we had bought tickets for the artist. For 3000 a day being treated like this is disgusting! And to top it off. A cctv camera fell and almost hit us over the Heads. Also arrival we were told there were no tables for us to sit at for drinks and lunch as they had to move the table for the function we were having and told to go ear else where. Do not book your next holiday here. Its clear this resort has NO money for maintenance despite the higher accommodation and levy fees. Very sad to see how Dilapidated this resort has become And sad that many people Are conned going pay R3000 a night for less than 1 star accommodation
0 replies
44 months ago
Sun international stolen my money
Awaiting a refund for cancelled accommodation at the palace. Was promised a refund within 24 to 48 hours. It has been a week. Called customer care line and no one can assist. I need to speak to accounts or payment but no one picks up the phone and unable to leave a message. Sun international has stolen my money it seems and no one seems to want to assist. Disgusting service! I am appalled! Be warned
0 replies
56 months ago
Virgin active stealing from me
I pay my virgin active account by means of debit order. Last month my account was frozen apparently because I was 3 months behind. I called the call center and dealt with unfriendly unhelpful individuals! They requested proof of payment for the debit orders they initiated! Non the less I emailed those proof of payments straight away. Till today my membership is still frozen. They have done ****** all the reconcile my account. Is virgin going to refund me for all those weeks I was blocked out of my gym membership. This is stealing from a person. I feel virgin active is using Covid and the fact that they lost money for so many months to con people into paying what is not due to them. I have proof they I have paid my membership and what’s worse the debit orders keep coming off but I can access the gym. If something isn’t done about this today. Then I will be forced to close this membership and join another! After all why should I keep paying for this membership if I can use it. And the consultants that work for the consumer line must get some manners! Disappointed and I hope virgin loose a lot of members to body active gym. They know how to treat their members!
0 replies
63 months ago
Done buy from builders crooks bad quality and bad customer service
Bought a build it your own set of draws a week ago. My husband assembled it only to find out one draw was missing from the box and one draw is damaged. I called builders customer service on Monday and to date I have not been assisted. I am so unhappy with the quality and customer service received from builders! Don’t buy thier build it your self items! Terrible terrible quality and unwilling to help when items are not in the box. This item is now assembled and I can’t fit it in my car to return and get my money back. They are crooks.
0 replies
63 months ago
Vodacom worst service provider PATHETIC
Vodacom forensics locked my cell phone line by mistake today. I called them and they said they will unblock but it will take 24 hours. I use my phone for business and am unable to go 24 hours without my phone. I am paying an arm and a leg for this contract yet I am with out a phone! I held on for an hour only to be told there is no one available to help. Great customer service. I get told to call the forensic line but guess what My line has been locked. Pathetic to say the least. To top it all off, I logged a complaint about my WiFi which I upgraded to a faster line but received a down grade to a slower line and Paying more. Complaint was in nov 2020 to date nothing has been done. If you looking for a service provider don’t go work Vodacom. Worst mistake of your life.
117 replies
64 months ago
Uber steals money and no Covid protocols
Let’s all stop supporting Uber eats. This is the second time I ordered through them and received only part of my order. The drivers are rude and rough with the food. They also do not follow Covid protocols. Driver today didn’t even have a mask on. Second time I complained on the app but till date no one has contacted me and no refund! There phone line is also doesn’t work so no client support. Let’s all stand together and make them go under!
0 replies
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14 (100%)