Active since Mar 2017
8
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8 reviews3 months ago
Absolutely unacceptable products and customer service.
Absolutely unacceptable service. I have repeatedly received expired and substandard products. Each time I submitted clear evidence through the proper channels, but instead of resolving the issue, my account was suspended. Now my wallet balance is being withheld despite your failure to provide usable products. This is unjustified and feels like my money is being ******. Mouldy Cheese Moulded and expired biltong Broken Eggs Expired bread Extremely disappointed and frustrated.
0 replies
14 months ago
Disgusting Service & Quality – Checkers60 (Table Bay Mall)
Disgusting Service & Quality – Checkers60 (Table Bay Mall) Dear Checkers60 Team, I am beyond frustrated with the disgraceful service and shockingly bad product quality I have received when ordering from Table Bay Mall Checkers via the Checkers60 app. Here’s just a small sample of what I’ve had to deal with: Grated cheese that’s literally green. Expired dog food—a health hazard. Hot dog rolls so rock solid frozen they might as well be bricks. Ordering a huge rump steak, only to receive one the size of a potato. And this is just the tip of the iceberg! It’s blatantly obvious that your pickers are deliberately selecting old, expired, and damaged goods for online customers, and frankly, it’s unacceptable. To make things worse, when I report these issues through the app, instead of taking responsibility, I get blocked. So let me ask—is this your solution to complaints? Silencing customers instead of fixing your mess? The entire point of online shopping is convenience. If I have to physically go to the store to fix your mistakes every time, then what exactly am I paying for? Your so-called "service" is an absolute failure. I have sent photo proof of these issues, and yet Checkers60 has done nothing to rectify them. This is *****ulent, dishonest, and disgusting customer service. I demand an immediate response, a resolution, and an explanation as to why customers are being treated like this. Fix this. Expecting your urgent response.
0 replies
28 months ago
SERIOUSLY *********
SERIOUSLY ********* On 11 October, I took in my iPhone 14 Pro 256 GB on buy-back for a value of R10 000. I paid interest to the value of: R1634.80 on 11 November. R339 on ± 9 December R389 on last week 7 Jan. Total paid on interest: R2362. Somewhere between 12 November and December, when the store manager did Stock take - they found the phone to be missing and “******”. The store manager was advised by his regional Manager/Manager to NOT contact me and inform me of this. This is highly ********* as I have been paying interest on a phone that was ******. My iCloud was of course logged out (which is Cash crusaders policy). My phones password was in the box. So the people who stole the phone had full unhinged access to my phone, my photos, my whatsapps, my internet banking and much more! No-one bothered to tell me, so that I may 1) report it was ****** or 2) secure my personal information. I went today, to pay for my phone and get it out as I urgently need it then, only to be told, it was ****** and not there. I was then informed that I would be paid out R19 000 for the phone, which is the 2nd hand market retail value. HOWEVER, I must first settle my contract on the phone… What on earth is this and how is this logical or ethical!! PLEASE tell me…. Why should I settle (pay) R10 000 for a phone that is NOT THERE and has in fact been ******. Then, if you do the math, I am therefore, paying R10 000 and NOT GETTING my item back… then, I will get R19 000. So in fact… I am getting a true value of R9 000 for a iPhone worth R19 000 on the market…. A phone which I brought it for more money. This is *********, surely *******. I have also requested the copy of the police report and/or case number when the store reported it ****** and I have not received that either. The negligence of Cash crusaders has costed me an iPhone 14 Pro, 256G to which I must now pay for/settle a contract when I am in FACT NOT GETTING MY PHONE back!!!! Nevermind, lets also please consider the interest of R2362 I have been paying the store, monthly, on an item that they KNEW was ****** but they refused to let their store manager call me and inform me of this… so they continued to take my money on an item that they knew was not there. Here is the transaction mathematics as I see it. I bring in a phone, for exchange of money. If I pay the money, I want my phone back… But now I am being asked to pay the contract value.. for no phone…???? They are now asking me to pay the contract value for NO PHONE… WHY am I paying R10 000 but NOT getting my phone…This is rediculous! I have paid R2362 on interest which I am not going to get back either… I was not informed of the phone being ****** and this is *********!!! A complete breach to my confidentiality. Can I replace my phone with R9000? No! I would like this resolved and the resolution is that I get my full 2nd hadn’t market retail value of R19 000 WITHOUT DEDUCTION or settlement without a product of any kind!!! Store interaction: CASH CRUSADERS TABLE BAY MALL (PTY) LTD
256 replies
45 months ago
Quality pre-owned ve...
Quality pre-owned vehicles at exceptional prices with a great customer experience.
0 replies
66 months ago
WebAfrica has been taking money from me, for a service I never got, a router I never got
WebAfrica has been taking money from me, for a service I never got, a router I never got, have closed EACH ticket I submitted, ignored my calls and emails, and this has been since June 2020. I have submitted a complaint to ICASA. WebAfrica have now debited me a total of R5000 from me, for a service and router I never got.
0 replies
95 months ago
LACK of Customer Service, RUDE business banker.
This is not a complaint against FNB itself, but rather a VERY rude and EXTREMELY unprofessional business banker, by the name of Victor Garrancho. We have tried to get the voice recording, but to no avail as yet. The call was made to us on Thursday, 12 July, 15:04. We believe he is working at the Bayside branch in Cape Town. We left a previous bank, with our business, in order to get better service but WOW, the blatant lack of respect and utter lack of customer service from a BUSINESS banker no less is actually just disgusting! Now, he has set up a meeting to discuss it, and I would like the recording of that phone call he had with my business partner.
53 replies
96 months ago
Ordered declined, but money taken
Not once, but now TWICE, I have placed an order with MR D, for KFC on Sandown Road in Parklands, and then KFC does not accept my order, yet, my money has come off my account. I must then RE-ORDER, from another restaurant, costing me double what one has planned for an evening of take out, and then wait up to 5 days for my money to be returned to me. If this was a once off, I would understand, but second time now... then, when I explain this, the call centre lady can only say "I am sorry about that".... Is this a scam to get interest by keeping the money for days before returning it?
0 replies
111 months ago
TERRIBLE SERVICE AND NO HELP!!
<p>I have sent countless emails about my situation, as I am one month into a contract, and I am no longer working and cannot afford it, yet no one gets back to me and still my account is being debited and I told them it would bounce!!!!!!!!! No consideration, I have not used your services, I dont plan to as I cannot afford it, yet you still wanting money from me!!!!!!!!!!!!! </p>
0 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)