Active since Mar 2017
21
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21 reviews7 months ago
Awesome Service
Brilliant and friendly service, thinking out of the box temporary solution.
53 replies
17 months ago
Warning against using Ferret Motors
WARNING: I won’t recommend anyone to use Ferret Motors Tertius Haywoodfor any car related issues, be it mechanical, services or spray painting. I know this is going to be a long post but it is necessary to reflect the lack of professionalism and pride in one’s work. Almost every time we've sent cars in it always came back with more problems, which seems to me they are making work for themselves to get extra business. Ie, you send the car in for one problem and we get it back with more other items not working anymore. 1974 beetle Car was sent in for the suspension. When we got the car back from them, it had to stand for about a week for us to fix the door in order to drive it (the door was no fault of Ferret Motors. When we drove on Saturday, we heard a funny noise in the front right, we luckily pulled over and it turned out the wheel nuts had not been tightened properly (ie we could turn the nuts with our fingers it was so loose). We know cars, having worked on them since our teenage years, and sorted it out ourselves. This is a serious safety concern as we could have been in an accident. When reported to Ferret Motors, it was said it is OUR RESPONSIBILITY to check whether the wheel nuts are tightened (NOT SURE IF THIS IS ON THE K53). No mechanic has ever said that to me and I never had issues before with wheel nuts coming loose after being at a mechanic. It should be standard procedure for any mechanic to ensure wheel nuts are properly tightened. Checking tire pressures are for the responsibly of the owner, understandably, but NOT wheel nuts. Being told that ONE wheel could be a problem on the car causing the wheel nuts to come loose on the car??? Why were the other 3 wheels fine? I just have to shake my head at this as I have never heard of a problem relating to wheel nuts coming loose on their own. Perfect example of people who can’t take responsibility for their poor workmanship. On top of that we got the car back with almost no brakes, sent it back to them (no additional cost) and the brakes are still not right. They informed me that beetles always have problems with brakes setting out… I have never had this in all the years I drove a beetle. The brakes were fine before we sent it in the first time, they were strong. Now we have to gear down to stop, which is an accident waiting to happen. The dash, including brake lights, indicators and headlights worked when we sent it to Ferret Motors. When we got the car back these items were no longer working. The ignition also worked prior to sending it to Ferret Motors. I am still planning to sort these items out as I am not planning on sending any cars back to them again. I asked Ferret Motors to fix this as well, however this was not within their capabilities. In addition to the above, with the same car, we bought grease caps, which were not cheap, and when we tightened the wheel nuts, we noticed the grease caps were missing. The explanation from Ferret Motors was that it was not their fault as they can’t control whether the grease caps come off while driving. Seriously, on 1 trip, miraculously, all grease caps came off in a distance of about 5km? Our family had a beetle for +30 years and at no point did the grease caps ever come off, nor the brakes “set out”. We had problems with the carburetor, yes, but never on the other issues. Total cost for beetle is R9,741 (this excludes the parts as we bought them separately) and at the end of the day we now have more items to fix than before. 1986 Mazda Bakkie We were stopped at a roadblock and the bakkie was failed because of the brakes (we had to put it through the test again), which should not happen if the mechanic did their job right. I would also not recommend them for spray job, I sent my bakkie there and it cost approximately R13.5k and it is already rusting which we will have to sort out. The spray job idea came from the mechanic, we were coerced into it – I assume he wanted more money. He also used the pictures from this spray job to advertise his work on Facebook WITHOUT OUR CONSENT. There was a dent which should have been attended prior to spraying (Their knowledge in cars is so bad that I had to point it out to them), they didn't fix it as it was too much work to strip the car to the fender again. The paint job also does not feel smooth. It depresses me every time I wash her. The mudguards, window rubbers and door handles have spray on them, you name it there is spray paint where it shouldn't be. Over spray even got onto the interior! You name it, it had paint on it (Ferret Motors mostly cleaned it). Inside of the doors weren’t even sprayed. The lack of ethics is also apparent, I gave the owner a spray gun with great sentimental value. The spray gun was of the highest of quality and very expensive. He gave this spray gun to his apprentice (appy) in front of me. Now that is a true slap in the face. At one stage, whilst the engine removed, he sprayed underneath the engine in black. I appreciated the initiative, but it even went into the front fender, which is white. Just another thing I have to sort out on top of the re-appearing rust. Lastly, I would not park my cars there. He sprays with cars around which results in possible over spray getting on the other cars in the yard. When we sprayed in the yard, we always made sure we either put the cars outside or covered the cars that are not movable. The house windows did not fare that well, lol. Now, the part where I can only laugh, in 1 year we have gone through 2 starter motors and eventually landed up with the same starter motor that my dad installed (ie the original starter motor that was in the bakkie before the 2 we bought). We had the engine redone and a few months later the head gasket blew, showing that the engineering on the head was not done properly. Upon checking the bakkie engine after redoing the head again, we noticed that an air pipe wasn’t even connected, we had to hook and fasten it property. I now wonder if checking all the bolts/pipes/nuts on the engine, and body, is also the customer’s responsibility (K53, is this needed)? At the end of the day, it cost us to get another mechanic to sort the bakkie out. This mechanic also us that even the gearbox oil was overfilled, and with old oil none the less. This could have had serious repercussions if we hadn’t attended to it. We have spent R88,565 on the bakkie!!! We sit in the same situation where we have to fix more items than what it went in for. People always underestimate woman, these particular women know cars and can tell when something is not right. Do not try to think of us as stupid, you will always be caught out. Ferret Motors did to a couple of favours for us to help us out, but at the end of the day the amount of items faulty now outweigh the good they did. I believe, in business, work must be done to perfection which ensures the customer gets value for the money. If you can’t do it right the first time, don’t do it at all.
0 replies
23 months ago
****mer & Damage of Property
https://www.petersonappliances.co.za/ Wayne Peterson - 063 533 7593 We engaged the services of Peterson Appliance Services to repair double door fridge/freezer. He insisted we pay him in cash. Advised it was the compressor that broke. He eventually received the compressor and installed it. The fridge still did not work. We continuously followed up with him and he would say he is coming back and never arrives. Eventually he came back, cut wires at the back of the fridge and said he would put in a new component. Since then he would say he got the component and will come install it. After not arriving me requested a cash refund from him as his work has a 6 month guarantee on it. Currently he is not taking any calls or reverting on any of our messages. Please beware of this individual as not only does this constitute as *****, but also damage to property. It is my mother's fridge who is almost 70 years old and cannot afford to be out of R5,100 and then sitting without a fridge. I am planning to open a police case on this individual to ensure he is caught and brought to justice.
0 replies
41 months ago
An absolute rip off, does not know their profession at all
Manie does an absolute disgusting job. He came to "fix" my garage motor and left. We called him back as he never reprogrammed the remotes. He came back and blew my garage motor then promising to replace at his own cost Afterwards he claimed he's giving me a brand new motor for free, however I had to pay for labour. Now he claims he didn't blow the motor. After numerous promises to come sort out his unprofessional work and excuse after excuse he just does not pitch up. The motor itself only worked once per loadshedding. He took my old motor including 2 brand new batteries. The "new" motor he gave me is literally falling apart. The unprofessional contraption he installed no longer works (a pipe with security gate brackets!) I had a 2nd company come in and they advised my initial motor was top brand, whilst the motor he installed was not even on the market. Over R2k later and now I have to pay a reputable company to sort it out. We have been living un-secured as the garage door wasn't lined up properly, won't open or close completely so we couldn't even lock it.
0 replies
43 months ago
Nedbank Homeloan Department
I took out a bond with Nedbank in 2018. In 2019 I was retrenched and started consulting as a sole proprietor. I did not open a company and I trade in my own name and have a steady monthly income. I decided this year I want to consolidate my debt and trade my car in on a newer model. I approached Nedbank to increase my bond as well as look at improving my interest rate on the bond. Initially I was declined due to the their viewpoint I could not provide proof of income. They were in possession of my SARS income tax documents, as well as my bank statements showing steady monthly income. They kept insisting on annual financial statements which I eventually had to take an extract from SARS website itself stating a sole proprietary does not necessarily have to produce financial statements - I had to explain this on a number of occasions. I had to send an appeal on their decision, with a lot of back and forth my request was approved subject to property evaluation AND proof of income (Seriously?). I was in Durban when they sent the assessor, however my godson, who was house sitting for us, opened for him. I received another letter of rejection and when I queried they stated the property needed too much maintenance. This whole procedure took almost a month. I asked my godson how long the assessor was here and he advised not even 5 minutes, barely looked at anything and didn't even look outside. The property is in much better condition than when I bought it initially. Prior to starting the application with Nedbank I had a 3rd party evaluation that was R990,0000-R1.1 million. Discovery Bank has it listed as +R940k. And the request for decrease in interest rate was not even addressed. I would not recommend Nedbank to anyone who is looking at taking out a bond or wanting to increase their bond.
0 replies
45 months ago
Tok Task is a SCAM
Tok Task lures you in with initially just watching videos on Tik Tok and liking them. Then you have to Pay R200 deposit to secure the position and then to start a "pyramid" of people under you doing the same. I am not a good sales person and told them so from the start, but they convinced me to persevere. When I saw it was not going to work for me I asked to resign and a refund of my deposit. All of a sudden someone else is watching my videos and withdrew all my "salary" and "bonus" I earned. Tok Task response is I shared my password. I know for a fact Tok Task personnel can change a persons password. At this moment I am still waiting for them to give me a new password and refund my deposit.
0 replies
45 months ago
Tok Task is a Scam!
TokTask lures you in by saying you have to watch and like TikTok videos to earn a salary. Then you have to Pay a deposit of R200 and start a "pyramid" by recruiting more people under you to do the same. I advised them I am not a sales person, but they convinced me to perservere. When I eventually told them I want to resign and wand my deposit refunded, all of a sudden my videos were watching themselves and my "salary" and "bonus" withdrawn to someone else. TokTask advised me I gave my password to someone else which I did not. Now they reuse to refund me my deposit and are basically VERY unproffessional. Look out for this scam.
0 replies
45 months ago
Tok Task is a Scam
TokTask lures you in by saying you have to watch and like TikTok videos to earn a salary. Then you have to Pay a deposit of R200 and start a "pyramid" by recruiting more people under you to do the same. I advised them I am not a sales person, but they convinced me to perservere. When I eventually told them I want to resign and wand my deposit refunded, all of a sudden my videos were watching themselves and my "salary" and "bonus" withdrawn to someone else. TokTask advised me I gave my password to someone else which I did not. Now they reuse to refund me my deposit and are basically VERY unproffessional. All accounts TokTask had to communications through has now been deleted. Look out for this scam.
0 replies
48 months ago
Shell Reward card - Great service
I could not find any Shell loyalty card after trying over 5 Shell garages. Contacted V-power support and Lerato from customer care kept me informed promptly and I received a cars wirhin 2 days. Brilliant service!
74 replies
53 months ago
Brilliant Takealot Resolution
I had some major problems with deliver of an order I placed on 24 November. Delivery dates kept moving out, but I would especially like to commend Rabia.J, Cher.T, Sibabalwe.M and the gentleman driver (sorry did not get his name) at Takealot.com for their extraordinary teamwork and dedication to customer support for addressing and resolving my order and re-affirming my trust in Takealot.
0 replies
Review Distribution
5 Star
6 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
15 (71.42857142857143%)