HL
Hilda L
Active since Apr 2017
11
Reviews
0
Industries
Reviews
11 reviews1 month ago
Bad Service
It is now two weeks they have been giving me the run around when requesting my settlement letter. The west of them all was a store manager at the chrishani mall branch who was very rude in assisting me,then got to deal with Sadika at their customer care center and I ended up requesting a manager who also couldn't assist me because they were knocking off at 13h00. All I want is my settlement letter and I would never buy from you guys ever again because of your incompetence.
1 reply
12 months ago
Bad service
Being a vodacom contract customer for 24 years has now became a nightmare,all their investigation and my statement has been true and now they are done with theinvestigation I must then wait. I dealt with Fiona and Nolwazi and the respond was that I will be refunded the debit within 7days but guess what 7 days has turned into a month and now they no longer responding to my emails instate I am being made to speak to an automated messages like wow Shameel Joosub can you kindly resolve this issue as it has really affected me and my credit score from a consultant who was not paying attention but trying to build some sales irregardless of what I said as a customer. I will never recommend any vodacom customer to my family,friends and colleagues plus now your becoming too very expensive for my liking.
116 replies
20 months ago
Very Angry customer
I was given a discount for 2 months to settle my account,then the consultant game me the wrong easy pay number after several attempts to reach out to them eventually I got the right number to pay my 1st month payment. When I was preparing for the next month 2nd payment my account was handed in with a note of notification,I tried explaining to the company that got my handed account including emails as evidence they still went and said they acting on behalf of their client,as a customer it is only fair to be treated with honesty and get all the telecom conversation and find the truth about the wrong pay number that was given to me and calling back to get the correct easy pay number. This is totally wrong and unfair
0 replies
21 months ago
Car
I had a very bad experience with the 1st and the 2nd service I received at Turbo+Service Centre in Ranburg/Bryanston were by my engen cover got damaged and the rats eating my wires through the computer box. They made me pay for damages and till today haven't received my receipt. I will never ever take my car or recommended that place to anyone sorry
0 replies
21 months ago
Policy
I would never ever go back to insuring anything with Innovation group or recommended any of my friends or family to risk taking an insurgence with this people. When you buy a car from We buy Cars never allow the innovation group consultant to sell you anything they are a **** period
53 replies
21 months ago
LG Television
I would like to send my token of appreciation to the Katlehong Crossing Lewis furniture store for their outstanding service through out my insurance claims. To the store manager you are a true leader
53 replies
38 months ago
Worse service ever
I waited outside from 14h45 on the Q till it was my turn to come inside,I get to the help desk where they register your name and surname together with your cellphone,then be told to sit by then it was 15h20 4 guys that were behind me gets help mind you its now 15h50 then I call a very short sorry to say that security and ask him how the system work,he then went to check with a lady who's been registering us only to find that a consultant by the name of Thabo accepted my ticket and by then he didn't help me,then again sorry for my discretion as the consultants walk around with no name badges including their manager wow,a short light in complexion lady with short hair with white traditional bits on her neck and hands was told to assist me but her attitude towards me was unprofessional,she wasn't eager to assist me asking me stupid questions as if I owe her something telling me that already the credit card department has knocked and she doesn't know how she going to help me,she made few calls but still her facial expression was off somebody who's irritated even when I tried complaining she seemed unbothered but she was assisting a guy before me and she was laughing with all her teeth out.... Please Standard Bank just try helping that branch cause wow the service sucks I don't wanna lie
56 replies
104 months ago
My injured daughter
It is very annoying to get such BAD service from a big and recognized company like this.How they advertise and market their brand its so professional and welcoming but with this hospital plan thing I feel as if I could have never joined at the first place. I was told all my daughters were covered but after my daughter was stabbed and hospitalized there was nothing they could do and they cant even provide a telephone recording in everything conversation we had. A lady called me to tell me they don't have enough staff and my claim is under investigation. Well it took them 2 to 3 weeks to investigate now my daughter is out of hospital.
122 replies
107 months ago
Keep shining -Zonderwater Prison
<p>I just wanna take off my hat to say thumps up to the Cullinan/Zonderwater team that worked on the long weekend,2 guys and a lady by the main gate,a guy by the parcel counter not forgetting the main team by section A visiting area and lastly the lady who does the search,thank you a million times such service needs recognition,6 to 15h00 shift keep on shining guys and serving the community in enjoying working for government. its not easy but everything you do its hard work and always maintain to smile.....Halala team yo rock</p>
0 replies
107 months ago
Keep shining -Zonderwater Prison
<p>I just wanna take off my hat to say thumps up to the Cullinan/Zonderwater team that worked on the long weekend,2 guys and a lady by the main gate,a guy by the parcel counter not forgetting the main team by section A visiting area and lastly the lady who does the search,thank you a million times such service needs recognition,6 to 15h00 shift keep on shining guys and serving the community in enjoying working for government. its not easy but everything you do its hard work and always maintain to smile.....Halala team yo rock</p>
0 replies
Review Distribution
5 Star
3 (27.272727272727273%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (72.72727272727273%)