LR
Lebohang R
Active since Apr 2017
7
Reviews
0
Industries
Reviews
7 reviews33 months ago
I would like to express my gratitude for the excellent service I received from Lesego Mtembu, he went out of his way to ensure that he resolves my enquiry
I would like to express my gratitude for the excellent service I received from Lesego Mtembu, he went out of his way to ensure that he resolves my enquiry. I'm happy client.
0 replies
33 months ago
Excellent Service by Mitchell and the team ❤️
I had the privelledge of being assisted by Mitchell from the beginning of the sales process, to him going an extra mile to source the exact vehicle I wanted. To securing a tailor made deal for me and always being available when I have questions. The car was delivered, he showed me how to navigate it and was patient till the end. I am happy with the dealership, very professional and all they guys I dealt with were exceptionally professional and friendly. I am a happy client 😊
0 replies
49 months ago
20 Days later, still no refund!!????
I have been waiting for my refunded for over 20 days form pick n pay ASAP. First they told me there's an issue with my bank, I sent alternative bank details and still no refund!!!!! I've been calling every day wanting to know whats happening, being told there's a backlog, the next thing my case has been closed without a refund. Cazley had promised to resolve my issue until she decided to close my case without processing my refund. Asked to speak to a manager and a Manager couldn't come to the phone because they were busy "training a new agent" what a pathetic service from Pick n Pay!
74 replies
66 months ago
complaint regarding claim and documents
My parcel was lost on the 30 of September 2020 after pep informed the person that the gift has been sent back when in actual fact the parcel never left the store. Thereafter the entire month of October i spent following up on a lost parcel until i was sent a loss form which i had to send a bank statement with a copy of my ID in order to process the claim. On the 10th of November 2020 I sent the requested documents to claims@abacus-insurance.co.za, sibongile@abacus-insurance.co.za, Germinah@abacus-insurance.co.za,support@paxi.co.za and I received no response. I followed up on the 16th and was told paxi is waiting for the insurance company to pay . On Thursday the 19th of November I called paxi back and i am now told to resend my bank statement and ID copy to Rafeeq who is a manager working from home and that all managers are working from home. After resending my documents i am told the claims people are saying documents are missing. In other words my personal information is compromised and i have to use my aitrime to follow up on a lost parcel because Paxi consultants are nit calling their clients to provide feedback. all the consultants are claiming to have never received my claim documents. 2 months later the issue is not resolved
0 replies
69 months ago
Fraudulent account opened using my details!
On the 8th of August 2020, a truworths account was fraudulently opened using my details. I would like to know how an account with a credit limit of R10 000 was opened without obtaining my bank statements and proof of address. How were you able to grant credit to a person without confirming employment? I want this account cancelled on my profile and I want an explanation as to how an account was opened without my authorization. This is unacceptable!!!!!!! You let people spend R6000 using my details for fraud!!!!!!!
53 replies
99 months ago
COMPLAINT- EARLY DEBIT
I joined Miway insurance on the 16th of February 2018, on the 20th February 2018 a pro-rata fee of R873 was deducted from account . Then you decide to go and debit your march [premium on the 23rd of February 2018 after i had asked that the first premium for March should be deducted on the 1st of March 2018. I then disputed this item with my bank because 1. you have no authority to debit my account twice in one month. 2. you have no authority to debit my account before the agreed date of the 1st of every month now you have sent me a message saying i have no cover for 1 march 2018 till end March 2018 on the 27th of February 2018?????????????????????? Its not even the first of the month yet, i have not even gotten paid yet.... how do you then decide that i do not have cover when you have not kept the agreement of receiving your poayment on the agreed date? i dont have money sitting in my account for you to debit your premium as an when you feel like it... its unconstitutional and you are in breech of your contract.
210 replies
109 months ago
Newborn Registration Form not processed
<p>I sent through my newborn registration form on the 11 April 2017 to register my son on my medical aid. I received smses on the 12,13 and 14 April 2017 from Gems saying my enquiry is being attended to and referred for a resolution.</p> <p>I have been calling Gems daily enquiring about the status of the application i keep getting told the matter has been reffered to the membership department, The other day i was told the matter has been escalated to a team leader who would later call me. Till today no team leader has called me. Everyday I get told thhas been referred to the membership department.</p> <p> </p> <p>I was supposed to have taken my son to a follow up appointment today with a doctor, i cant because he has not been added on the medical aid. I received a rejected claim from Netcare because my baby has not been added on my medical aid. Is this how you treat your customers? I called on wednesday and Thursday wanting to speak to a supervisor and was told they went to a meeting, I called again yesterday and was kept on hold for 10mins only to be told the supervisor is not available!!!!!!!!!</p> <p> </p> <p>Please note i left the hospital after getting discharged in pain just to ensure that i send through this application on time to avoid such delayes.</p> <p> </p> <p>These are reference numbers for my calls : MH ********** 8 and MH ********** Themba Mahlangu</p> <p> </p>
112 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (71.42857142857143%)