Active since Apr 2017
8
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8 reviews20 months ago
NEVER ENDING UNRESOLVED REVERSAL of Ombudsman case awarded 2021
UNRESOLVED CLAIM CSM1601145957 30/11/2023 Dear Sir, Madam Hope this e-mail finds you well! There are two claims that keep on interfering with one another 1. After the above referral I have been in contact with Water Loss case WW/21/006227 for the stollen water meter claim R 19 463.68 was credited on 2022/03/10. 2. Then there was a remaining back garden leak that of +/-R8K that OSTI awarded to owner. When that was credited THE R 21 171 .33 was out back 2023/01/19 The action forward to resolve this matter from August 2021 please: 1. eThekwini to credit the above as this was already done by Water Loss stollen water meter claim R 19 463.68 credited on 2022/03/10 (e-mail below from Water Loss Ntombi Sent: Tuesday, February 13, 2024 1:51 PM) Proof mail attached 2. All interest backdated charges to be credited please. 3. Ensure only current month bill remains please. (There should be no confusion) Kind regards,
0 replies
102 months ago
No call center not e-mail support
Have anyone been in contact and received a prompt support?! How could one be able to send e-mail but not receive e-mails back. Complete and utter nonsense! Expecting matter to be resolved after 72 hours or changing service providers. Unacceptable!
0 replies
102 months ago
BE ON THE OUTLOOK FOR MULTIPLE CHARGES FOR ONE PURCHASE
One purchase was made and the following occured Please could you attend to the below ASAP? 12/11/2017 PNP FAMILY RONDEBOSCH RONDE -404.38 12/11/2017 PNP FAMILY RONDEBOSCH RONDE 404.38 12/11/2017 PNP FAMILY RONDEBOSCH RONDE -404.38 This is RIDICULOUS neglect and OVERCHARGE on Pick ‘n Pay side!!!! I will never allow further cc purchases in you Rondebosch and on that matter any stores nationwide. Not acceptable and one happens to wonder if cashiers are trained, or IT systems work properly... Extremely unhappy student parent :( :( :(
61 replies
105 months ago
Ongoing iBurst Connectivity Problems
Have you ever experienced such BAD connectivity with iBurst? The ISP support is non-existent to say the least... One cannot work on selective e-mails sending and receiving, as it is a poor reflection on the business one runs. Could FINALLY someone accepts accountability and rectify the endless server, connectivity, fibre issues.
0 replies
106 months ago
iTunes keep on billing you three four times per month!
<p>Recently I noticed that I have been billed 3-4 times per month in the last three months for the same iTune subscription :(</p> <p>Apple Case: ********** 92199</p> <p>What a battle to get the charges reversed...</p> <p> </p> <p>Could someone from iTunes accept responsibilty and FIX the problem?!</p> <p> </p> <p>One advice to NOT EVER give cc details </p> <p> </p>
0 replies
107 months ago
DISGUSTED WITH UBER SERVICE
<p>This morning I had to use Uber in Pretoria RSA.</p> <p> </p> <p>First driver could not find me at the Gautrain Hatfiled.... come on! Then I discovered that I have been charged R25... for no service plus for a trip that was quoted at R20 </p> <p> </p> <p>Second driver was ordered which took FOREVER to arrive at the Embassy two roads away at R20... I asked him to wait for me and that cost extra R19...</p> <p>Then on arrival back at the Gautrain Hatfield I had to pay R85 total for the R25 service I have never received plus R19 to wait plus the extra kms.... the driver took</p> <p> </p> <p>NEVER AGAIN will I get cought by Uber again!</p> <p> </p> <p>Disgusted that I had to pay in advance for service never received and then get credit for next trip...</p> <p>I actually expect FULL refund for the inconvenience, dishonesty and unprofessionalism of BOTH drivers that I have been in contacct this morning from 09h10 to 10h00.</p> <p> </p> <p>Could a customer get that double unprofessional service?! R 40 usual cost ended at R85 for POOREST service EVER</p>
0 replies
109 months ago
NEDBANK SHOCKING FICA PROCESS
<p>I am startring to wonder how is the entire FICA process engineered in Nedbank, when not even a PB is aware of the short falls of the system?!</p> <p> </p> <p>As a result a loyal client is left with no meant to put petrol, groceries shop, draw cash, pay accounts, use credit cards, run a business etc etc.</p> <p> </p> <p>This has been an INCREDIBLY POOR OF ALL POOREST SERVICES and has been going for a WEEK!</p> <p> </p> <p>Any other banks that will offer a seemless trasfer?</p> <p> </p> <p> </p>
56 replies
109 months ago
When after a 25 years of being a loyal customer of Nedbank ALL your cards are blocked for FICA, without prior notification this is OUT OF COMMENT POOR service!
<p>Has anyone experinced same problem of accounts being put on BLOCK for a week, without any notification to the customer? Even the most amazing Private Bankers have not been able to assist and this sage has been now gragging ON/OFF for a week.</p> <p> </p> <p>I expect a full explanation and apology prior of taking my business to another bank.</p> <p> </p> <p>Regards,</p> <p> </p> <p>Nadia</p>
56 replies
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8 (100%)