Active since May 2017
8
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8 reviews3 months ago
Broken Promise, Poor communication, No accountability
Broken promises, poor communication, no accountability Very bad experience with RSD – do not recommend Communication: ★☆☆☆☆ Work quality: ★★☆☆☆ Trustworthiness: ☆☆☆☆☆ I had a very poor experience with RSD and feel it’s important to warn others. I first contacted RSD on 27 October 2025. They inspected my gate motor and advised that it needed reconditioning, which they said would be completed the next day for R3,800. For an entire week, I was told daily that the motor would be ready “today” or “tomorrow”. I made multiple arrangements to have someone at home based on these promises. The motor was only returned a week later, in November. The problems did not end there. After installation, the gate moved very slowly, and within the same week it showed drive fault / motor fault errors. The issue kept getting worse. I contacted RSD again at the end of November. After nearly two weeks of repeatedly following up, they eventually collected the motor on 10 December 2025. As of today, 21 January 2026, I still have not received my motor back. I have contacted RSD dozens of times. The receptionist repeatedly says she will “post in the technician group”, but there is no follow-up, no feedback, and no resolution. Yesterday, I was told by the receptionist that the boss says the motor cannot be fixed and that I must buy a new one — after already paying R3,800 to RSD for reconditioning. This experience shows: Repeated broken promises Extremely poor communication No accountability for work paid for No meaningful after-sales support Based on my experience, I would not recommend RSD. Please be very careful before using their services.
0 replies
3 months ago
Broken Promises, Poor communication, no accountability
Very bad experience with RSD – do not recommend Communication: ★☆☆☆☆ Work quality: ★★☆☆☆ Trustworthiness: ☆☆☆☆☆ I had a very poor experience with RSD and feel it’s important to warn others. I first contacted RSD on 27 October 2025. They inspected my gate motor and Randburg and advised that it needed reconditioning, which they said would be completed the next day for R3,800. For an entire week, I was told daily that the motor would be ready “today” or “tomorrow”. I made multiple arrangements to have someone at home based on these promises. The motor was only returned a week later, in November. The problems did not end there. After installation, the gate moved very slowly, and within the same week it showed drive fault / motor fault errors. The issue kept getting worse. I contacted RSD again at the end of November. After nearly two weeks of repeatedly following up, they eventually collected the motor on 10 December 2025. As of today, 21 January 2026, I still have not received my motor back. I have contacted RSD dozens of times. The receptionist repeatedly says she will “post in the technician group”, but there is no follow-up, no feedback, and no resolution. Yesterday, I was told by the receptionist that the boss says the motor cannot be fixed and that I must buy a new one — after already paying R3,800 to RSD for reconditioning. This experience shows: Repeated broken promises Extremely poor communication No accountability for work paid for No meaningful after-sales support Based on my experience, I would not recommend RSD. Please be very careful before using their services.
0 replies
3 months ago
Broken promises, poor communication, no accountability
Very bad experience with RSD – do not recommend Communication: ★☆☆☆☆ Work quality: ★★☆☆☆ Trustworthiness: ☆☆☆☆☆ I had a very poor experience with RSD and feel it’s important to warn others. I first contacted RSD on 27 October 2025. They inspected my gate motor and advised that it needed reconditioning, which they said would be completed the next day for R3,800. For an entire week, I was told daily that the motor would be ready “today” or “tomorrow”. I made multiple arrangements to have someone at home based on these promises. The motor was only returned a week later, in November. The problems did not end there. After installation, the gate moved very slowly, and within the same week it showed drive fault / motor fault errors. The issue kept getting worse. I contacted RSD again at the end of November. After nearly two weeks of repeatedly following up, they eventually collected the motor on 10 December 2025. As of today, 21 January 2026, I still have not received my motor back. I have contacted RSD dozens of times. The receptionist repeatedly says she will “post in the technician group”, but there is no follow-up, no feedback, and no resolution. Yesterday, I was told by the receptionist that the boss says the motor cannot be fixed and that I must buy a new one — after already paying R3,800 to RSD for reconditioning. This experience shows: Repeated broken promises Extremely poor communication No accountability for work paid for No meaningful after-sales support Based on my experience, I would not recommend RSD. Please be very careful before using their services.
0 replies
4 months ago
AVOID RSD SA Motor repairs
Avoid this company as they will only mess you around. Had my motor reconditioned by them, was told it'll be ready the next day, no news, followed up every day and was told it'll be ready the next day. only a week later after multiple complained, our motor was brought back and installed. Within less than a week, our motor started giving drive fault motor fault. Same thing after contacting them, technician will come tomorrow , a week later still no technician
0 replies
63 months ago
New Fnb Scam ?
Fnb ATM crashed while depositing my money by the bank, submitted a claim, didn't even received close to the full amount lost...new way of scamming ? Useless ATM and service from Fnb
56 replies
84 months ago
Not recommend, slow and untrustworthy
Not recommend, slow and untrustworthy Paid for 100 000 flyers, only 90 000 arrived... its been a week, still no news from them, called 3 times already
112 replies
109 months ago
Delayed stock arrival
<p>Bad experience with their delivery. Made an order April 20th intended for a function happening a week after. Wayne from Futurama said they had stock and will be delivered within 3-4 working days. Ended up having no stock and been waiting for it for two weeks, only received the tracking number now May 04 when I ask. Did not arrive within the stated date. Not very happy</p>
117 replies
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5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (12.5%)
1 Star
7 (87.5%)