Active since Jun 2017
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6 reviews63 months ago
Bad room
Just checked into my room 807 and not happy at all booked through booking.com but paid extra at property which i didnt mind but then when i got into room its just not up to standard from the bathroom to the beds really unhappy and im told i have to wait till after 2 to see if they can change poor customer service. Really unsatisfied
0 replies
64 months ago
Incorrect medication
I am a regular customer of pelican pharmacy and contacted them yesterday for some OTC medication as my son had a high fever and GP'S were closed,I asked for ponstan suppositories,Walpole and mood ointment, the person in charge in dispensary suggested I take panamor which is better than ponstan,when medication was delivered and I googled as it's first time use I saw its not for fever and is a generic for voltaren,this morning I contacted them and they are being extremely rude and a manager refuses to contact me even though the fault is on their side, absolutely disgusted by the service as my son could have had a bad reaction as I am allergic to voltaren.I have called and emailed with no response till now.
0 replies
67 months ago
Disgruntled customer
I previously wrote a review on truworths about my account being handed over even though i was making payments it was handed iver to blakes without my knowledge, truworths responded to that review stating that handled the matter privately but till date i have not received a phone call or email from them, today i get another call from blakes stating the account is still with them and truworths has not resolved the matter, Truworths i will not be making a further payment until you contact me and state reason as to why the account was handed over, i also will not be held responsible for any further fees incurred with blakes as a result of your neglegance on updating and informing your customers. Pathetic company with zero business skills. Contact me on 0679344207 S RAGNANAN
53 replies
90 months ago
Disgusting service
I would like to bring to your attention a disgusting act by THRIFTY king shaka airport. I requested a quotation on a 14 seater for the 39 Dec till 6 Jan I was quoted R10000 plus R4000 refundable deposit and a sponsor fee of R252 for my husband to drive, sifiso made my booking and from a quotation I changed it to a reservation, every thing was fine and a week later I went in to pay but due to one document missing the payment could not be done, on Monday 26/11/2018 I had all documents and went to make payment only to be told I need to now fill in the sponsor form and add another R1315 for a second cross border letter which I had no pro Len paying, I queried with 2 staff members if this was all and if there was anything else I should be notified of, I was advised I would face no hassle and my quote is right. On Tuesday morning 27/11/2018 I contacted head office quoted my reservation number to request forms I spoke to Dawid. Who said he would call back only to drop a bombshell and say price was incorrect and now quoted me with double my previous quote, after explaining to him that no issues on price were made or picked up by airport I dropped the call. I went into king shaka spoke to a supervisor who Saud everything is fine on her side my quote was right, only when I explained head office gave a new quote double in price she says oh no due to sponsorship the price doubled, false info as the spins form is R252. Secondly manager Rennie advised the vehicle is not allowed cross border on sponsor which again is I incorrect as this was proved when she contacted Dawid. She agreed it was a system gen price so who gets held liable for this, I as a customer based my vacation on said price and have paid my accommodation how am I supposed to raise this amount now ? They have done nothing but cover they backs trying to faults everything on me, they are taking no ownership for their wrongdoing. From agents right up to management are so misinformed they definitely need some in depth Training. No calls to either apologize or even find a solution saying at least meet us halfway on price. It's either pay or decline. Is this what your company stands for. Lance govender or yunus moola need to contact me as this is not the way to run a business Most pathetic service
105 replies
103 months ago
Money placed on hold
Good day absa my name is Shantal Ragnanan I opened an account 2 months back at the Chatsworth branch I did advise there would be a payment received as I sold a vehicle for R38500 consultant gave me the platinum card fee of R159 a month please note she wrote this down on my documents to give proof for the amount paid in, I haven't used the card and on the 26TH I tried to purchase only to have it say card not activated, I.went in spoke to another consultant and was told I will be given a replacement card the old was cut up and I was issued a new card and signed up for online banking as well for the past week I'm trying to us this card and it still says card not activated I went in today 3/11/2017 Phoenix branch only to be told there is nothing wrong with my card but there is a block on the account due to the large amount, please explain as this was told to the agent when opening this account that it was a car sale, furthermore the person deals with absa so it was feasible to open an account with you guys in order to receive payment, I was treated like a criminal for my own money which is earned in a proper way with proof available, furthermore there is a hold on the account no activity on my side and you people still take bank charges which is impossibly ridiculous , I will be coming into the bank tomorrow and I need this sorted out I need my funds as I have a family to take care of you people are just a rip off I also want my bank charges reversed for the months I didn't use the account, please have a manager or someone in higher authority contact me urgently
122 replies
108 months ago
Rip off on data
<p> I took a new contract with mtn on 17/05/2017 I was given 30gb which expires on 16/06/2017 the first week I send my cell continuous downloading apps and watching movies on the cartoon Hd app, my data at the end of that week was still 26.18gb I have used my cell till Monday 05/06/2017mid day and when I checked balance was 18.23gb I haven't used the cell from then till today morning and when I checked my balance it is 485mb which is ridiculous how cantata deplete from gigs to megabytes without it being used I phone customer care speak to mobile mathondo and she says go to data trafficking see what being used I check that and not even 8gb has been used this past week, where has the data gone mtn, with no possible explanation mobile says apps upgrading took the data when I further question this as it doesn't take gigs to upgrade she remains silent to explanation I ask if this 30gb of data is a scam and lie to lure customers I'm told no, but what else explain this missing unused data . I find the ethics of MTN despicable, my request for a report on the unused data has been sent through and I want it immediately I know MTN will somehow cook up an excuse to show I have used this data which I haven't, MTN I want a call back with a full explanation on my missing data if not I am taking this phone back to your Chatsworth store you can deduct your money for this month the cell is still in original packaging not even the stickers were removed as I refuse to do business with such a dishonorable and pathetic excuse for a cellphone retailer of a company , I have contracts with cell c and telkom till date I have had no problems with data, MTN do not make promises to customers which you cannot fulfill.awaiting your response urgently on this matter</p>
56 replies
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