Active since Jun 2017
13
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Reviews
13 reviews2 months ago
DONT BUY AT ROCHESTER POOR QUALITY BAD CUSTOMER SERVICE
Don't buy in this shop, 0 customer service, rude consultants that do not understand customer service such as Zoleka Mkhize. Cheap materials that break and they don't bother to fix. I have been logging calls regarding their defunct mechanism, then they just close the call without trying to make any contact, I reopen it again, still has not been attended to then I am told they have not attended to it because there are no picture!! like really? I have been appending pics but the call gets closed without being attended to, 1001340779. If I could I would want my money back and buy somewhere else where there is quality and they understand customer service
0 replies
7 months ago
3 Months free Gym Membership not honored but used to lure unsuspecting customers to contract.
Planet fitness promised 3 free months when joining their gym yet they deduct within the first month going against their promise. I have been escalating this matter to no avail. It's tiring to deal with them with absolute 0 customer care. I have been told my matter will be investigated every time I go there but nothing.I have asked to terminate the membership I was told I must serve 3 months notice which I agreed to yet I am blocked from accessing the club.
53 replies
32 months ago
Vitality Healthy weight advertise 1 free month to tie you down to paying for their useless program
Vitality Healthy was promoting healthy weight program and they offered the month of August, I joined the program to see what it is all about and how it works. Upon joining the "coach" wants a photo of all meals taken. Which is time consuming , the menus given as well are rigid if I add an avo I will be asked how much avo is in there and I always got that feeling of chatting to a bot rather than interacting a human which I didn't like. I then realized that this program will not work for me.When I tried to cancel I was told that I am liable for 3 months worth of the useless program that does not work for me. I feel I was fished to be tied down to a 3 months contract that is useless to me in the name of getting aw free month. I feel hard done as if I had known I would have known I wouldn't have registered in the first place.
0 replies
39 months ago
Discovery Insure Assistance with Angie Dube
Angie Dube, thank you for the amazing service. Was stressing and didn't know why my app would say it was recorded without a phone present while my phone was in the car. Thanks for getting to the bottom of it. She also gave me a reference number which others don't even do.
132 replies
47 months ago
Absa Umhlanga Great Service thanks to Nancy-she is a star!
I would like to give a big appreciation to my star Nancy at Absa Umhlanga Eastcost House. Nancy was so friendly and she made me and my dad feel at home with the service she gave us. A bit of a delayed review, she assisted us on the 7th of May 2022 but been busy and would not let go without mentioning how great she helped us. She was so informative from the time we were in the que she assured us we were at the right place. She pulled all the stops to get us assisted even when we were faced with one of a colleague from the fraud department who was not so co-operative. Nancy was so calm as I was loosing my cool :) with her other colleague on the linen who was not so helpful. After Nancy's calm explanation the colleague was able to assist me and my elderly dad. I am grateful Nancy, I think her surname is Gouws I can not recall but her email address is nancygou@absa.co.za You are a star Nanc! Thank you and keep shining
134 replies
47 months ago
Excellent Customer Service Lufuno Shandukani King Price Insurance
I would like to give a big ups and a huge appreciation to Lufuno Shandukani who great assisted me in getting my old man's things sorted. My dad was being double billed unawares and Lufuno like a star she is came to our rescue and provided a solution. I spoke to her on the 9th of May and she sorted out our query so fast. My dad received his refund. Sorry only writing the review now, hectic schedule. You are a star Lufuno what you did for me and my dad ,please do it for other customers.Keep Shinning!!!!
135 replies
55 months ago
FNB Drags feet to downgrade
I have been calling fnb requesting them to down grade my account. I was told they will call me a week and half has passed and they have not called me. When you upgrade they call you within minutes but to downgrade they sent give you a choice but string you along with the account you want to downgrade. Not fair at all.
53 replies
67 months ago
Bad ASICS BAD CUSTOMER SERVICE WITH POOR SHOE QUALITY
I bought my new Asics shoes in September. This is because my current pair of 3 years is old. Because of lock down I am always on tekkies. Upon wearing my new shoes I started experiencing my feet becoming sore.It went on until I decided to take them back to Sportman's Warehouse where I bough them. I was told they will get someone to assess them and get back to me. The feedback I have just received is that there is nothing wrong with the shoes I must wear them more often. I mean I exercise monday to friday so what exactly do they mean I must wear them often and my feet get sore when I wear them so my experience that I am feeling is being rubbished just like that? In these days when they had taken my new shoes I was wearing old ones and I didn't feel the pain as must as I feel when I wear the new ones, clearly these new shoes are damaging my feet and I am told there is nothing they can do. I work hard to earn my money and this shoes were not some free giveaway that I received, I paid for them.If this issue is not resolved I demand my money back and they can keep these shoes and I will take my business somewhere else!
0 replies
90 months ago
Fake evaporating perfume from Myperfume shop
Worst ever, I bought 2 perfumes that evaporated the moment that you put them on.I sent them back to Cape town, instead of them giving me my full refund they are trekking me they'll take 20% because the box was open. Like how was I supposed to know that it evaporates and you won't smell it on your hands after 2 seconds if I didn't open the box? I'm suspecting that they are selling fake perfumes as both perfumes did the same thing. I've subs since bought the same perfumes from woolworths the packaging of the one perfume from the my perfume shop lools different. I'm utterly shocked and dissapointed.
0 replies
97 months ago
Telkom and their half information
Telkom mobile sucks! I went on the 24 of April to re-new my contract. The one I wanted was the free me contract that has 100 free minutes. I told the lady that was helping me and wanted a P20 lite. She assured me that I will get the same on the P20 lite. So I took it. Saturday I realize I can't make any calls only to find that my contract doesn't come with the 100 minutes as she previously said, I was told it's extra. Now to add more salt to the injury I check my statement I am charged the full device amount from the 1st of April even though I received the device only on the 24th. Why do you not disclose the whole information at your customers? I fell like I'm getting a raw deal, why am I being charged for all the other days that I didn't have the device why theen didn't you tell me this when I came and advice me to come only when the month ends?
53 replies
Review Distribution
5 Star
4 (30.76923076923077%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (69.23076923076923%)