Active since Aug 2017
They are a nightmare to pay an account. They ask at least TEN RIDICULOUS VERIFICATION QUESTIONS. It is insane. ALL WE WANT TO DO IS CONFIRM THAT WE HAVE PAID THE ACCOUNT. Then on top of it all you get 9/10 right and they fail your verification.
In December we hired a car and cancelled the booking. Since then it has been a nightmare trying to get a refund as we kept getting pushed from pillar to post because it is an online booking portal for Budget, Thrifty and the like in South AFrica but run from the UK
I placed an order on the 10 August #000088832 - 246261. It was delivered on the 13th by DSV but the timber beam SKU: 81424131 was not on the truck. Instead Little Falls had send me a 38mm X 38mm X 6m beam. I sent it back with the transport. Now 2 WEEKS later I am still calling to have this delivered and every person I speak to says they will get back to me and I NEVER hear from them again. Seems that I am not the only one with this problem if other reviews are anything to go by.
Outsurance has all these fabulous adverti*****ts about how we will save money with them. I changed my insurance to them and the very first debit order that goes through my account is for too much because for some reason the vehicle that was supposed to be removed was not. When I queried it I was told by the consultant that the transaction has been reversed and that I will get the difference back on the 9th of May. They take my money on the 30th but only pay me back on the 9th. In the meantime my other debit orders suffer and the bank charges me for having to return them. When I requested that the money be paid back into my account on the same day, I get told that the banking system does not allow for that. I don't care about their systems I want my money back today!!
<p>I HAVE DISCOVERED THAT THERE IS MONEY GOING OFF OUR ACCOUNT FOR AN UNAUTHORISED TRANSACTION MONTHLY. </p> <p> </p> <p>ON TRYING TO RESOLVE THE ISSUE THEY REFUSED TO HELP ME BECAUSE IT IS IN MY HUSBAND'S NAME. </p> <p> </p> <p>NOWHERE DID THEY AT ANY STAGE HAVE PROOF THAT A DEBIT ORDER WAS SIGNED OR APPROVED FOR WITHDRAWALS FROM OUR ACCOUNT.</p> <p> </p> <p>I INTEND LAYING A CHARGE OR THEFT AGAINST ELITE MOBILE AS A RESULT.</p> <p> </p> <p>IN MY OPINION THEY BRING DISREPUTE TO VODACOM AND THE INDUSTRY THEY SERVE.</p> <p> </p> <p>THEY SHOULD NOT EVEN DESERVE TO BE ABLE TO HAVE SOME STAR RATING.</p>
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