RE
Ruaan E
Active since Aug 2017
15
Reviews
0
Industries
Reviews
15 reviews4 months ago
Expensive, bad customer service option
The worst, most expensive experience of my life. They bill you even after you cancel your contract, and customer service doesn't exist. They should not do business in South Africa. Let's use local
0 replies
20 months ago
Solar Installer in Paarl with NO ETHICAL values. Stay away
I employed UnifiedPower from Paarl to install a solar system for a client and there were problems from the start. The system did not work as promised and after 3 Months is still not working properly. The commission that they promised and agreed to was also not paid. They don't answer my calls or e-mails. Stay away, please.
0 replies
22 months ago
Outstanding service from Outsurance
Another vehicle drove into my car and I did not want to claim from my insurance because the other party was guilty. I needed documents from Outsurance to send to the other parties's insurance. The Outsurance customer service department helped me immediately, logged the claim and e-mailed the document in under 15 minutes. Well done. This is how all companies should do business!
53 replies
26 months ago
Nedbank listing me at ITC wrongly
Absolutely the most ******** and pompous bank in South Africa. They don't even answer or care to explain or help their own customers. Just take the money and ignore their mistakes. The way to do business now. List their own customers at ITC and Experian for missed payments which was their IA computer fault and then just ignore the customer's repurcussions. What a disgraceful pathetic Bank. I had a perfect clear unblemished credit record.
0 replies
44 months ago
Not able to close account Builders Warehouse, empty promises
I have an account with Builders warehouse and want to close my account. I sent two emails to ask for the settlement amount which they supplied. I paid the settlement, but no one closed my account. After another email, my account is still open. I then phoned the head office, and they promised to close the account within 24 hours. Now two weeks later, my account is still available. How is it possible to close an account with this company???? Pathetic from them. I will never support them again.
0 replies
52 months ago
Hotel Sky Cape Town
Great service and food. The Hotel is spotlessly clean and staff friendly and helpful
0 replies
52 months ago
Orange River rafting lodge Country hotels disaster
We booked and paid for a full day of river rafting including lunch. My family included me, my wife, and two daughters. We received a half-day rafting with a half-day group and no lunch, and I paid R1200 for lunch alone. (the guide also lost our group) The camp ablutions had no water and men and women shared one toilet with no water. Only two buckets. Men used the woman's bathrooms. The electricity went out as well and a small generator was started much later and only offices were supplied. My fridge was hot and the food went bad. After three emails and one call still no feedback since 2 January.
0 replies
59 months ago
Great Hot sauce from Wellington's
Your new Smokey Habanero sauce is absolutely great. The taste is perfect and the heat level great. I can recommend this sauce to any person enjoying a hot sauce. The price is also good and I have replaced my regular sauce with Wellington's Habanero. Well done !!!!!
0 replies
60 months ago
JIK from RB group caps leaking and damaging my property
RB group manufacturing of JIK is unwilling to pay for damage to my shirt caused by a leaking bottle of JIK. I contacted their consumer relations department and received a prompt reply. I supplied all my details, pictures of the leaking JIK bottles,my shirt, the till slip, and that my hands got burnt. They kept on asking questions and also asked for my shirt slip, which I did not keep when I bought the shirt!! The have a picture. The retail shop also saw my shirt when the incident happened. The firt e mail was send on 12th of March and now the RG group diappeared.
0 replies
64 months ago
Life insurance from Guardrisk not bothering to reply
I have unemployment insurance at Guardriks and claimed on a policy on 10 July 2020 due to the Covid lockdown. I have send e-mails and completed the claim forms properly. I also made several calls, and up till today, not one single person replied to my e-mails or calls. We as customers take out this policy for unforeseen circumstances, but the insurance companies always try their best to get away from paying out. The policy was sold by Capitec to me.
56 replies
Review Distribution
5 Star
3 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (80%)