SK
Sikhululwe K
Active since Oct 2017
6
Reviews
0
Industries
Reviews
6 reviews15 months ago
Disappointing Experience with Mercedes-Benz Lifestyle Centre dealership in Menlyn
I am writing to share my unfortunate experience with the Mercedes-Benz Lifestyle Centre dealership in Menlyn regarding my purchase of a Mercedes-Benz C220d. According to the Offer to Purchase, the vehicle's first registration date was stated as 21 February 2023, which was a key factor in my decision to purchase the car. However, I later discovered that the vehicle was actually registered on 30 November 2022—a significant discrepancy that directly impacts the terms of the agreement under which I purchased the vehicle. I have made numerous attempts to resolve this issue by reaching out to the dealership via email. Unfortunately, despite my persistent efforts, the dealership has failed to respond to my communications. This lack of accountability and customer service is deeply disappointing, especially given the brand's reputation for excellence. As a result of the dealership's inaction, I have had to escalate the matter to Mercedes-Benz South Africa’s customer service team in the hope of finding a resolution. This experience has been frustrating and time-consuming, and I feel compelled to warn others to exercise caution when dealing with this dealership. A brand as prestigious as Mercedes-Benz should hold its dealerships to the highest standards of transparency and customer care, which I sadly did not experience in this case. I hope this review helps others make informed decisions and encourages the dealership to take accountability for its actions.
0 replies
15 months ago
Extremely Disappointed with Bidvest Insurance's Claim Handling
I am deeply dissatisfied with how Bidvest Insurance is handling my tyre and rims claim (Claim Reference: 4001_00036504400). Despite submitting all the requested documents on 4 January 2025, including: A clear picture of both damaged tyres side by side, showing the damage. A clear picture of both damaged tyres side by side, showing the tread view. An affidavit as per your request, marking the tyres as Tyre 1 and Tyre 2 where the damage occurred. I continue to receive repeated requests for the same documents I already provided. This is frustrating, especially given that I initially submitted the claim in November. The ongoing delays and lack of clarity demonstrate a concerning lack of commitment to customer service and adherence to policy terms. I expected a seamless process, but instead, it feels like I’m being pushed in circles. This experience has been incredibly disappointing, and I sincerely hope Bidvest Insurance will review its processes and prioritize resolving this claim promptly.
53 replies
41 months ago
Poor Service Delivery
I've been without fiber for more than three months and continue to be charged for a service I don't use. Afrihost is delighted to debit my account for a service that was never provided to me. This is yet another mafia con on steroids. References below since September 2022 [#BSH-619-32869]: Fibre account and subscription [#VPF-322-42769]: Fibre down - 19 April 2022 [#KKU-691-85131]: Fibre line down - April 2022 [#UEE-273-85040]: 6 July 2022
0 replies
79 months ago
Unethical service regulation
I took my car for service eco sport 2015 model on the 29 October 2019. Mileage on the vehicle was 63000km and was told that service plan will not pay for the service because the car exceeded with almost 3000km. I had to pay for the same service twice, I.e, bought service plan and had to pay from my pocket. This was a terrible experience and never experienced this before.
0 replies
101 months ago
False adverti*****t
I record that I signed a contract for R199 x 3 and thereafter premium shall be R350. Upon signing the contract they deducted R199 for first month and second month Planet Fitness deducted R399. When I phone call center I was advised that the gym rate is R399 instead of R350 . The initial contract clearly stipulate that gym membership is R350 however, the guy who was assisting with my query stated that there's nothing they can do .
0 replies
104 months ago
Billing and Service delivery
Dear reader, This is the claim seek to open the eyes of many people who might opt to use ISMRT as their electricity service provider. Facts below to justify the claim: ISMRT sent me an invoice advising me that their system failed to run billing for the month of August 2017 and they apologize for the inconvenience. I requested the invoice and logs to justify the amount instead they debited my account without providing such information and they cut-off my service to purchase electricity. I am currently offline without electricity and I will take the matter with the Body Corporate to engage in this matter. I also made the effort to cal their customer service, while I was busy on the phone waiting for the manager to explain the lady "Dineo" who was assisting me dropped the call and I wrote the email immediately explaining my dissatisfaction relating to the service. Another event is that they were billing me even if the power was off in our area, I have requested the billing logs to justify the billing until today they failed to provide such information. It is my view that they are unprofessional and I wouldn't recommend them for any service whatsoever. I am also mobilizing that after the three (3) years term contract we need to suggest another service provider i.e, impact meters and/or using Eskom directly. :)
122 replies
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