NG
Nikeshen G
Active since Nov 2017
8
Reviews
0
Industries
Reviews
8 reviews5 months ago
Good product poor service
I had a frustrating experience with Wedgewood. I ordered their Diwali parcels well in advance to ensure we received it for an event only for it to be delivered late. I complained about this and received an apologie and a promise of a gift parcel. However, again i was dissappointed. I would not usually complain but i dont like being **** to and even after querying this again, the person (Kelly Gilson) didnt seem to know what i was talking about. I think the product is good as people we gave it to are happy with it but service was a problem. Unfortunately, we ended up choosing and recommending another provider for year end gifts orders.
0 replies
59 months ago
No help, took my money but no service, dont care about customers
I upgraded my contract with mtn and afterwards found that i cannot access my data. Its been 8 days of calling the call center and chatting via their mtn twitter feed and still not resolution. They keep closing my tickets even though nothing has been resolved. This is horrible service as they don't even seem to care that i am a paying customer. Everyone saying they will call me back and it never happens. All channels i have tried have failed. During covid they should understand how important it is for people to have access to data, we are all trying to keep our jobs and to do that we have to be connected so we can still work.
0 replies
70 months ago
Horrible service Vodacom
Tried getting a Vodacom business lte contract and it was by far, one of the worst experiences i had with an agent. This is my first time interacting with Vodacom and expected great things but was very disappointed. Agent essentially wasted 2 weeks of my time and then i find out that she didn't even submit my documents. Almost no communication during the process. I had to call and then only after escalation do i get feedback.
159 replies
70 months ago
Poor quality control
I placed an order for a hairdryer and they delivered some oil. Now i have to wait a week for them to figure out what happened, then they can correct the issue. Why must i as a customer struggle because their quality control is poor? Unacceptable, and really making me think about whether they are a brand to be supporting. Makro and other online services don't have these issues !
0 replies
70 months ago
Horrible service
Contacted MTN for upgrade. After spending time discussing the contract and agreeing i find out, 4 days later, that nothing was done. A new lady contacts me and when i ask her to arrange the same contract discussed 4 day earlier she says, she cannot, even though MTN is currently advertising what was agreed on 4 days earlier. I asked for the customer care manager and i have not heard from them since. This is horrible service. The employees that assisted me are: Prudence and Pamela.
158 replies
83 months ago
Horrible service and attitude of staff
Terrible service and a Pizza took 1,5hrs to be delivered, 1 pizza was messed up, driver smiles and walk away when we told him pizza is late.
56 replies
88 months ago
Debonairs taking advantage of customers
On the 11th Jan 2019 i ordered a pizza. The pizza was cold and took over an hr to deliver. When the pizza was delivered the sticker was black. I complained via the debonairs app, which is where i placed my order. I got a response saying it takes 1 working day for them to respond. I still have no response. I had another incident where by they delivered the wrong pizza. Charged me for what i ordered, as i used the app and payment is done immediately. When i complained i got no refund nor did i get my ordered pizza cause they said they are closing now :(
105 replies
103 months ago
False adverting
Location: Game Store at N1 City, Cape Town. They had advertised a combo deal where you purchased, Domestos, Sunlight liquid and handy Andy for R50. When there we found shelfs of Domestos and Sunlight Liquid but no handy andy. It was the only item not available funny enough. I asked if they needed to still unpack it and was told it was not in stock. I feel this is false advertising as you cannot advertise something you are not selling. This trip costs me effort for no benefit, a cost not born by Game. My dad requested i take him and he was further annoyed as it takes a lot of effort for him to travel. He is disabled and terminally ill. I have taken pictures and other evidence to validate my claim. I will report this further as well as it is unacceptable.
61 replies
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5 Star
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4 Star
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3 Star
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2 Star
2 (25%)
1 Star
6 (75%)