Active since Nov 2017
I delivered furniture to Aucor in Westville Durban on the 29th of June and was told that they would go on auction within 2 weeks. There has been a total lack of communication from Aucor throughout the entire process. After many follow up phone calls and whatsapps I was finally advised 2 weeks ago that the goods have been sold and I would receive payment. Despite a further follow up, payment has still not been received. The service has been appalling to say the least. How can it take 4 months to sell items on auction and then still no payment? I will definitely never use this company again and would not recommend them at all.
I have been trying since the 9th of June to return a product purchased online. Despite an email confirming my return had been logged the item has still not been collected. Emails and phone calls to the customer support have proved a waste of time even though I have been assured the matter has been escalated to the Makro Springfiled branch responsible for collecting the item. My online shopping experience with Makro, which was initially positive, has now been turned into a very unpleasant experience.
This is the 3rd time that I have used the services of Eezi Move and each time has been an absolute pleasure. The staff are efficient and professional and make the entire process run as smoothly as possible, I can highly recommend this company.
I signed up and paid for unlimited 5G LTE with Rain at the end of January. I received my router but 5 days later, and despite numerous emails and phone calls, my service has still not been activated. I am now not even receiving a response or any communication from the support center. I would give them lower than a 1 star rating if that was possible. Absolutely shocking service.
I paid in full for an order for 2 banners on the 13th of September 2017. I have never received my order and have been lied to by both the manager, Jay, and the owner, Peter, on several occasions regarding the delivery of my order. I was even promised a refund because they were unable to deliver but that has never been received either. I had my attorneys send a letter of demand which they have ignored and I will now be pursuing this through the courts.
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