MM
Mathapelo M
Active since Nov 2017
8
Reviews
0
Industries
Reviews
8 reviews17 months ago
POOR NETWORK COVERAGE AND CUSTOMER SERVICE
This is by far the worst client services I have received, I got Fibre on the 22nd November 2024,poor network coverage, I've tried to contact technical support but I've been kept on hold for so long till airtime runs out, even their chat services is poor, till go to date I don't have full internet coverage, it's really upsetting because in the beginning they responded so quickly as I was a first time customer, installation done quickly, even paid invoice but I still don't have network, when you call they refer you to the app for self service, when you get to the app everything seems "OK"
0 replies
24 months ago
WORST SEANDA JOHANNESBURG BRANCH,2WEEKs without PAY!!!
This is by far the worst agency branch ive had to deal with,Seanda Nursing Agency Johannesburg Branch,I’ve worked 12 April 2024 and 13 April 2024 for one of the private hospital in Jhb area that I don’t want to mention by name,even now I haven’t received payment,they’ve been taking me from pillar to post,asking me to resend my registration documents whereas Ive been working for them for years now,which I did because I figured it was my first time working for them in Jhb,I’ve always been working under pta branch and I’ve never had a single problem like this EVER!had I know that I’d have to fight for my heart earned money I wouldn’t have worked for them,I’m unemployed and dependent on this money,how am I supposed to get by or even get to work without being paid??This is unacceptable,they don’t respond to calls,text etc,this is the worst branch ever !!!
0 replies
27 months ago
HORRIBLE SERVICE LEFT ME AND MY KIDS IN THE DARK!!!
So I recently moved into an apartment at sandstone estate,cayenne on the 8th January 2024 and was told had to apply online for electricity and register as new tenant,I received application forms,filled and submitted,I was struggling to upload my lease document as it was too big,i then called a day after explaining my challenges and was told to minimise the lease document and send only important pages which reflects signature of the landlord,tenants,unit number,rent amount,which I did,next day I get a correction saying they require 2signatures on the single form for 2tenants and ID copy of 2nd applicant,which I did send,a day later I received corrections requesting a lease agreement in full,I then called to explain my challenges with lease document ,they said I should send an email to support@amps.co.za explaining my challenges attached with all necessary documents,which I did,a week down still application not processed,this is now the 16th Jan,I got hold of a consultant who was so rude and insisted I go back on line to check my corrections,I then asked since I’m currently on conventional electricity and I app**** for prepaid will my electricity be cut off they said no ,until everything is processed I’ll me be billed under conventional till prepaid electricity is installed which could take up to 6-8weeks,once everything is processed I’ll pay a deposit fee,okay no problem,fast forward yesterday the 22nd January electricity gets cut off due to previous tenants having arrears to the account,I’m like what does that have to do with me?they said my application is still not process due to my lease agreement is incomplete!!!!and I have to pay deposit,okay since I didn’t want to argue,I sent whatever they wanted and paid and was assured if payment reflects before 4pm a technician will be sent for reconnection,I sent deposit with POP and received an acknowledgment of payment received,still no electricity,spent the night without it ,this morning I called to find out what happened to the technician they said they don’t know why he wasn’t sent and no knowledge who was handling my account,I asked what time will the technician be here ,the lady kept me onhold for over 5minutes then said the technician doesn’t know when he will come to reconnect the electricity.WORST EXPERIENCE EVER RECEIVED WITH NO REMORSE!!!
0 replies
45 months ago
BILLED AND TAKEN TO LAWYERS FOR CAR TRACKER OF A CAR I NO LONGER OWN FOR OVER A YEAR
Last year around June/July I contacted Car tracker letting them know to cancel my contract as I had traded for a new vehicle,I had already had an outstanding amount which I had made payment arrangements with,which at a time was R450,to my suprised contract was not cancelled and they continue to bill me,I’ve been receiving calls saying I’m being handed over for not paying cancellation fee which is now R3900,how’s this even possible??Please cancel my membership and stop ruining my name it’s affecting my credit score!!
134 replies
50 months ago
Cancel contract and refund my money
This has to be the worst telecommunication company I ever had to deal with,I applied for a contract in last year October and they delivered the wrong device,cancelled the contract within 10days,till date the device hasn’t been collected,when I call they take me from pillar to post,but monthly Money is being debited from my account,the worst customer service ever now their consultants are threatening to blacklist me for not paying since I had to close my account from being debit for a cellphone that I don’t even use!!
53 replies
71 months ago
DO NOT TRUST THEM,THEIVES!!!
Be careful not to buy from these thieves, they will just take your money and just block you when you want your things.. Don't trust them...
0 replies
81 months ago
Excellent quick service
I received an excellent service this morning,called MiHelp emergency service spoked to Ntokozo Sibeko who assisted me without hesitation when asked for help with my flat battery,within 25minutes my car battery was charged up and running,best service thus far Thank you
105 replies
103 months ago
4 month old car with mechanical issues
I purchased my brand new Renault KWID Dynamic from Renault Highlands North . It makes a beeping sound when I drive over 70 km/h . I reported this to them firstly on 12 August , I took the car in to be told there was nothing wrong with it and was charged an assessment fee. I then reported it again and gave them proof as I had taken a recording of the sound and was then told they would arrange with Renault 24 as they suspected it was an alarm malfunction. I constantly need to chase for feedback regarding this matter, poor communication from the dealership. Disappointed first time buyer!
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (12.5%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)