PD
Palo A
Active since Nov 2017
10
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0
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Reviews
10 reviews37 months ago
MTN now SCAM for PROFITS
MTN has officially started a scam programme sending me and charging me for something I did not want...first a telemarketer, then a tele-prompt from the bank for R7000 and then a delivery of a laptop and sim card...two months later they debit monies for services and items not approved!!!
0 replies
38 months ago
Pathetic
*****s...they don't give a damn to even reply to complaints, that is how much they care...how ARROGANT! I am working with Herotel East London office, incompetent and useless, still await tech support???
0 replies
38 months ago
Pathetic
*****s...they don't give a damn to even reply to complaints, that is how much they care...how ARROGANT! I am working with Herotel East London office, incompetent and useless, still await tech support???
0 replies
65 months ago
Land Rover Jalopies
To whom it may concern This is a message I sent to Head Office Customer Care... I usually use Hello Peter but I thought I would just give you guys a heads up. In East London Service Center there is a fella who has no restraint when it comes to unhappy customer service. He is an idiot by self-important means! There are three Land Rovers Defenders on the farm in use and all of them blew their engines in around 80,000km's. Under 100,000km's? So not a very admirable track record for Defenders! Anyway, we are going to sell those jalopies and buy Toyota Landcruisers instead. In other words, you have lost a customer!!! No reply form Head Office? Palo
56 replies
65 months ago
AA - Ludicrous!
CANCEL ALL MY SUBSCRIPTIONS IMMEDIATELY!!! You guys are really BAD. Obviously don't need the patronage. My Membership No. 309170699 I will be blocking all future debit orders with immediate effect!
56 replies
65 months ago
AA - Roadside Assistance - Better call a friend instead!
Please note I use this platform for negative experience and to get a reaction from those to which my negative experience involves... The AA app is a joke; I was stuck on the side of the road and the app was too busy requesting forms to be filled out instead of just coming to my aid. I have been with AA for over 10 years and this was the first time I needed help. The whole damn system left me stranded having to run around google to get contact numbers for assistance! Why am I paying Premium to be left hanging and then still being told I have to pay R9 a kilometer?! Can someone with coherent communication skills and educated savvy please explain what it is exactly Premium offers? Insurance companies now offer roadside assistance these days so surely the AA needs to step up in order to hold onto whatever members it has. R50,000-00 and more to date had better be a good reason to get some resolve and conciliation on this matter. Sort out your app and why is the Armed Response button still on the home page when it is actually a separate app??? When I hit the Roadside button CALL me, not request a questionnaire. Thank God it was not an emergency but just a breakdown!
56 replies
80 months ago
Pathetic attempt at Cellular
Go back to Ericson, stay with Audio/Visual instead!
0 replies
80 months ago
Non-existant and Misleading Customer Care
I have been with mtn since '93, in the beginning it was always welcoming and accommodating; it has over the years since just gone to ruin. As for Sony, go back to Ericson, you are pathetic at cellular, stay with Audio/Visual rather! I will be changing networks and phones as soon as I can get out of my contract with these urbanised troglodytes.
210 replies
102 months ago
Gatvvol continued...
And here we are again...I get a reply from head office and it goes something like this: Official private business reply Thank you for your post. We sincere apologized for any inconvenience incurred. Willie Loots contacted you, he will be in touch with you at 12h00 Kind Regards, Alice van der Merwe Well, I am still waiting for contact. Hullo, earth to Willie, Houston to Mtn. Wake-up people!
61 replies
102 months ago
Gatvol
Well, not only did I get a ****le and laptop package deal which was not compatible, paying over 6 months for something that did not work; just to be told that I am out of the 7 day insurance cover...but I get a new contract/upgrade cell phone which I can't use because the sim cards are not compatible! Now, you may ask yourself; why so long to fix the problem? I live on a mountain where transport and in my case; time; is a problem. So when I got a chance to finally get to the store in Hemingways I left with false hopes. The clerk had made assurances to rectify the matter but obviously, limited by modern business ethics and personal distractions was not very successful. Though an equal portion of the lack of accomplishment is also due to company protocols. SOP's and good old fashioned bureaucracy. The matter that really tickles me is when I sent a colleague to help pick up the proposed arranged goods he was treated with disregard and shunned around for over 30 minutes with his pregnant wife on hand. Nice! I will put it the same way I had explained to the manager at Hemingways mall MTN; "I am 'gatvol' of the customer service I have had to experience from MTN and it bothers the **** out of me that I should have to be so irate as to think about moving to Vodacom. Really?! Ever since cellular came to South Africa I have been with MTN but should my disappointed still remain when my contract expires I will move over to another network!" To this, the manager played her part consoling and apologising with Academy Award style; to no avail days later as I still have no result. Wow, great business s****s. Thanks a lot guys.
183 replies
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2 Star
1 (10%)
1 Star
9 (90%)