YP
Yushalin P
Active since Nov 2017
8
Reviews
0
Industries
Reviews
8 reviews2 months ago
Great Prices and great people!
Always a pleasure to deal with Super fast responses and very knowledgable team
70 replies
39 months ago
DO NOT USE FNB
DO NOT USE FNB! The customer service is an absolute joke and even people who are meant to assist will tell you to phone other departments. I was also told that managers do not know how to assist and I will need to phone other people and they dont even know email addresses on how to escalate. Furthermore, the person who i was in contact with kept calling me a different surname.. just taking a random surname based on how i sound and calling me that?! what a joke! I WILL NOT RECOMMEND ANYBODY TO USE FNB! I have been a customer of theirs since 2014 and had no issues when i did not have to deal with them, my father passed away roughly a year ago and it has been a constant struggle with FNB! The above rant is because i am trying to pay money into my dads bond whilst the estate is being closed and FNB is absolutely clueless!! during this time FNB keep on stacking up the interest and not responding to emails. very professional!
70 replies
50 months ago
Ask for Jodi at Greenstone! 5 Stars to him!
Jodi From Greenstone Branch - not sure I can say enough but he truly made the daunting task of buying a new mattress a breeze. He gave us his honest opinions and was super knowledgeable and friendly towards us. In a country that lacks proper customer service I can say hands down that I rate my experience with Jodi as one of the best customer experiences overall! Thanks Jodi!
0 replies
86 months ago
Dont use Vodacom!! EVER!!
My Fibre has been off since Wednesday 17 April, it's currently the 23rd and all they say is "we're working on it" I've been on countless calls for hours, always getting ****py service and different stories as to what is going on!! First they said they'll fix in 24-48 hours and have people on standby Then I get told nobody is working over weekends Now I'm being told they need to contact another company to come fix!! Quick to take my money but cant fix a problem that's on their side!! Useless!!!
148 replies
92 months ago
Never use Edenvale Williams hunt!
Horrible attitude and damaged my car
0 replies
103 months ago
STOLE MY MONEY BEFORE CHRISTMAS!!
VODACOM has overcharged me on the 1st of November, i have been back and forth will over 10 people in their company and till today nobody has fixed my issue, I was first told that i need to wait 7 days for my refund to be done, and then 48 hours after that... its now been 20 days since they have overcharged me. VODACOM *** ARE YOU DOING TO FIX THIS AND DO NOT GIVE ME YOUR AUTOMATED RESPONSE! I WANT MY MONEY BACK YOU THIEVES!!
158 replies
103 months ago
35 days later and no refund done!
Today is the 14th of October, I received an invoice from Vodacom on the 10th of October in which Vodacom wanted to charge me R1700 for a new fibre line. The problem is that they assured free installation and sent an email to my estate saying that they would only start charging customers on the 1st of December! Needless to say I phoned the helpline and after spending 30 minutes on the phone waiting for somebody to pick up I realized i was getting no help. I eventually contacted my estate manager and was given the email address of an individual who emailed me confirmation of my incorrect billing and said he would rectify.... come 1 November and Vodacom decided to debit me for the R1700... I have since had countless emails and calls to various individuals at Vodacom and nobody has assisted!!! Is this how a service provider is going to treat customers? I am more concerned that Vodacom could intentionally be keeping my money (as well as any other people who are overcharged) and gaining interest on it!!! Its been 35 days!!! I am utterly horrified at this experience and call out to Balwin to remove using Vodacom as their internet provider. We are being forced to use a service provider who is excessively expensive, unable to handle customer complaints and worst of all, is stealing individuals money and refusing to refund!! If anybody is reading this, please can you assist in both sending this to an individual at Vodacom that actually works and secondly to Balwin so that we can get rid of this service provider!
311 replies
Review Distribution
5 Star
3 (37.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (62.5%)