OS
Owen S
Active since Nov 2017
7
Reviews
0
Industries
Reviews
7 reviews7 months ago
HATFIELD MAZDA PINETOWN POOR CUSTOMER SERVICE
Sometime in September 2024 I drove into Mazda Pietown an reported to Dario, the Service Manager that I was hearing a strange noise when reversing the car. The car was briefly inspected and nothing untoward was found. I took the car in for a service 42,093 km on 15/10/2024 where I reported a noise. The Service invoice was endorsed "on reverse there is a grinding noise - could not verify noise - brakes are still good. Next service due 60,000 km or before 15/10/2025 whichever occurs first. Front and back brake pads 5 mm I was not given the option to change my brake pads. on 3/12/2024 I took the vehicle back to Mazda reporting the same noise issue. This was at 44,037 km. The report indicates the tech tested the vehicle and states "inspected brakes - brake life still has enough life" Once again the indications were that all was good with the brakes until the next service. On 18/09/2025 I took the vehicle in and reported a major brake shudder. I requested that Dario tested the car himself. I was contacted by the service reception who advised me that both front and rear brake sets were in poor condition and would have to be replaced. The cost indication was R 16,700 for front and R9,600 for rear. I was given an option for generic at R6900 for front and R7600 for rear. I made alternative arrangements. The service provider I used advised me the rear brakes still have life in then and do not need to be changed until the next service or after. The front brakes were charges with generic Ferodo at a fraction of the generic price quoted. My view is that Mazda Pinetown placed myself and my wife in danger by not correctly assessing the remaining life in the front brake pads which were clearly worn below the 5mm limit and giving me the option to change these at the December service while they had the opportunity to do so. They have responded to a loyal Mazda Customer (I have owned 3 Mazdas in the last 20 years) by trying to unfairly profit out of my dilemma. I will certainly never deal with Hatfiled Mazda again or purchase another Mazda vehicle.
0 replies
22 months ago
Infinite Property Management
Infinite Property Management have been appointed by our Trustees for the past two and a half years. I have found them to be highly professional in everything they do and would happily recommend their services to all Body Corporates. Owen Shaw - Chairperson Foaty Gardens Body Corporate
0 replies
64 months ago
AMAZON PRIME FREE SUBSCRIPTION TRAP
We live in South Africa. On November 26 my wife logged onto Amazon and purchased gifts for my granddaughter who lives in the UK. Unbeknown to my wife she automatically received a free one month trial of Amazon prime. On 27 December our credit card was debited. I have been struggling with Amazon to get this resolved. Everyone please be extra vigilant when purchasing on Amazon as you may unwittingly be signing up for a subscription you do not require.
0 replies
86 months ago
MWEB LTE TOP UP.....BE CAUTIOUS
On Thursday 14 March I noticed my allocation of data on MWEB LTE was about to rum out. Accordingly I purchased a top-up of 20GB for R250. On Friday I checked my useage and found that MWEB had conflicting reports on their user portal. One report showed that I had received a total of 120 GB of which 117.3 GB was used up. The other report showed that I had received 140 GB of which 137.73 GB was used up. IMy useage report for the month at that stage showed I had used up 120.450 GB. Accordingly on Friday I should have had a balance of 19.55 GB.... I discussed this with am MWEB Service Desk advisor who advised me the matter would be escalated as it was clear that a system error was incorrectly reflecting the balance. I am now at Monday evening without the Data that I paid for and MWEB saying they have escalated. They did offer me the opprtunity to purchase a further Top Up which I have declined as I do not trust their system which will probable gobble up my money once more. Can MWEB either refund me and cancel my contract without penalties for non-performance of fix up the problem. Their reference number is MWB ********** 1
0 replies
91 months ago
4 HOME.CO.ZA FOR POOR SERVICE
Ordered appliance on 10-Oct-2018. Received email acknowledgement. 15-Oct-2018 no tracking info. Sent a query which was acknowledged on the same day stating YOUR ORDER was shipped with a BEX Global tracking number. This morning 18-Oct-2018 due to lack of info on BEX Global site phoned their Durban office who then directed me to their Johannesburg Office. BEX Stated they had not been requested to pick up the parcel. I have sine contacted 4 Home on three occasions today. They cannot tell me where my parcel and what the delay is. After having dealt with MAKRO and TAKEALOT I must say these people are oceans apart from the readl deal like MAKRO and TAKEALOT in trems of service and communication.
0 replies
102 months ago
INTERNET SERVICE IN GILLITTS KZN SOUTH AFRICA
Since September 2017 the quality of the Internet in Gillitts KZN has degraded badly. For a three week period late Sept - early Oct we had absolutely on internet on our landline. On every occasion this was escalated through our service provider Afrihost. Feed back was poor. Eventually we found the reason to be a change in equipment that caused issues. Since being restored in October service has been intermittent with the service going down for 1 - 3 days per week on average. The latest was yesterday evening. In desperation-we have looked at alternatives ie LTE or Fibre. Sadly our area is not even being considered at present to we press on reward-less with the ever failing Telkom copper wire service. Can someone at Telkom show they do care and let us know what is causing the present spate of failures and when will it be remedied. It would also be noce to know if we are ever going to get LTE or Fibre.
315 replies
102 months ago
UPGRADE TO IPHONE 8 PLUS
Having been a Vodacom Customer from 1995 - 2007 with companies I worked with and as a direct customer since 2017 I have never experienced anything as bad as the service as I have since filed an application for n upgrade on 24-Oct-2017. Every time I phone these people I get a different story about my upgrade. The quality of the agent and attitude varies from one call to the next. No one can tell me exactly what is happening....do they care??? Clearly a single customer matters not in the billions on bucks that Vodacom is making. Time to move over to the opposition....as they say a change may be like a holiday. I will be cancelling the upgrade today....
315 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)